We needed a last minute holiday as our holiday had been cancelled last minute due to an ash cloud from mt etna. Lauren at Hayes travel in Pudsey was amazing. She spent time listening to what we’d like... Voir plus
L'entreprise a répondu
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Went into the pudsey store to book a last minute deal. Evelyn was very helpful and gave us lots of holiday options. Evelyn was very knowledgeable on the different places to go and we eventually booke... Voir plus
L'entreprise a répondu
Ruth priced up several options for us to choose from and then gave us space to decide. Once we’d made our choice she booked it and set us links for any add-ons we might want. Fabulous as always ❤... Voir plus
L'entreprise a répondu
Absolutely brilliant experience with Hays Travel Pudsey from start to finish — and a special mention has to go to Matty, who was outstanding. Nothing was too much trouble. Matty took the time to pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
31 Lidget Hill, LS28 7LG, Pudsey, Royaume-Uni
- 01138275448
4,9
Excellent
690 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very efficient team with everything…
Very efficient team with everything from my booking to all correspondence
16 mars 2026
Réponse de Hays Travel - Pudsey
Thank you, we hope you have a fabulous time :)
Was pleased with the customer service…
Was pleased with the customer service and the price of the holiday
18 mars 2026
Réponse de Hays Travel - Pudsey
Glad we could find a goo deal for you :)
Réponse de Hays Travel - Pudsey
Thank you for the 5 star review!!
Matt was fantastic.
From the moment I made my enquiry. Matt was helpful and full of all the information I required. He made sure everything was correct and even followed up to ensure I’d booked exactly what I wanted and received all the documents via email. He was very friendly and polite and made sure absolutely everything was perfect for my upcoming trip even down to ensuing my luggage allowance and transfer details were what I wanted. Will most certainly book with him again. What a gem!!
14 mars 2026
Réponse de Hays Travel - Pudsey
Amazing to read this feedback about Matty - thank you for taking the time to share your experience and we will love showing him this review :)
Réponse de Hays Travel - Pudsey
Thank you for your comments Matty loves getting his customers the right trip :)
Matty was fantastic very helpful and…
Matty was fantastic very helpful and the offer was fantastic
10 mars 2026
Réponse de Hays Travel - Pudsey
Thank you for sharing this lovely feedback about Matty we are so glad you had a positive experience
A personal touch
Matty really went the extra mile to get us great flight times and accommodation that suited our needs
8 mars 2026
Réponse de Hays Travel - Pudsey
Thank you for your kind comments, Matty goes the extra mile to get his customers the very best holiday :)
Friendly staff
Friendly staff very helpful and knowledgeable did best to help polite and happy to do everything
5 mars 2026
Réponse de Hays Travel - Pudsey
We are glad to hear that and hope you have a fabulous holiday. Thank you for booking with us :)
Ruth was absolutely fantastic in…
Ruth was absolutely fantastic in explaining everything to me, making sure I understood and felt comfortable before booking anything and just super helpful!! The whole team are great but definitely special mentions to Ruth!
25 février 2026
Réponse de Hays Travel - Pudsey
Thanks so much Ellie for sharing the experience you had with Ruth!
I will very much take pride in sharing this with her. So glad you had such positive service :D
Réponse de Hays Travel - Pudsey
Thank you, we will pass your lovely comments along :)
Lovely friendly service
Lovely friendly service , however I am awaiting a call back now to discuss a package and this hasn’t happened as yet , for that reason I can’t give a full review
22 février 2026
Réponse de Hays Travel - Pudsey
Hi Shani,
We appreciate your kind comments about our service. We're sorry that you're still waiting for our call. I will pick this up with the member of staff you spoke with and we can resolve this as soon as possible!
Lauren - Branch Manager
The staff r so lovely great at they…
The staff r so lovely great at they job all the works
1 mars 2026
Réponse de Hays Travel - Pudsey
Thank you for your comments I'm so glad you had a great experience when booking with us @ Pudsey :)
Réponse de Hays Travel - Pudsey
Thank you Steven for your comments for Ruth, I know she always works hard to get you the right trip and it's always nice to see you in our little shop :)
Réponse de Hays Travel - Pudsey
Thank you for the lovely comments
As always the staff where amazing
As always the staff where amazing
Emna was very helpfull with booking this holiday
24 février 2026
Réponse de Hays Travel - Pudsey
Thank you so much for your review, we love seeing you and getting you on the right holidays :)
First Cruise!
Ruth was incredible- talking us through everything we needed to know about booking our first cruise. Roll on June!
24 février 2026
Réponse de Hays Travel - Pudsey
Hey Anne,
We're glad that Ruth was able to book you the perfect cruise! We can't wait to hear all about it when you get back.
Kindest,
Hays Travel Pudsey
Réponse de Hays Travel - Pudsey
Thank you for the lovely 5 star review!
Very helpful..knowledgeable and…
Very helpful..knowledgeable and hospitable...asking what we liked to do on a break to see if he could help more..very considerate.
22 février 2026
Réponse de Hays Travel - Pudsey
Thank you for your lovely review.
We will pass this on to Matty for you :)
Kindest,
Hays Travel Pudsey Team
Réponse de Hays Travel - Pudsey
Thank you for leaving us a lovely 5 star review!
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