Evie She is amazing. Patient and nothing us too much trouble. Im not always an easy customer, I have lots of questions and specific requirements, but she never makes me feel like im a pest (haha) Th... Voir plus
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Evie She is amazing. Patient and nothing us too much trouble. Im not always an easy customer, I have lots of questions and specific requirements, but she never makes me feel like im a pest (haha) Th... Voir plus
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Katie gave us a quick friendly and efficient service throughout found the holiday we wanted at a cheaper price than we could find on line. Great service very professional.
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We visited the Rochdale store. Katy was so helpful on finding us our first holiday abroad with our little one. She listened to everything we wanted for our holiday and didn’t give up until we found th... Voir plus
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We knew nothing at all about going on a cruise. Kim was very patient and explained to us about the different cruise liners, their destinations and the various ports of call. Having chosen a cruise, s... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
25/27 Yorkshire Street, OL16 1YL, Rochdale, Royaume-Uni
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Kim the person who helped us through the booking was excellent at the Rochdale branch

Réponse de Hays Travel - Rochdale
Evie was fantastic. Very knowledgeable and friendly. Cannot fault her or the service we always receive at Hays. Wouldn't go anywhere else any more

Réponse de Hays Travel - Rochdale
Kim, Freya and the girls looked after us so well during an issue we had with our holiday and made a difficult time so much easier. Efficient, knowledgeable, friendly and so helpful. They went above and beyond. You will not be in better hands for any of your travels! Brilliant service.

Réponse de Hays Travel - Rochdale
Really helpful and professional.very friendly and Went through everything twice to make sure everything was perfect. Second time booking with Hays. Would definitely book again with them

Réponse de Hays Travel - Rochdale
Staff member was able to book our holiday even though the computers were down. Even managed to match the online price we had.

Réponse de Hays Travel - Rochdale
Ella was great. Professional, friendly, knowledgeable and went above and beyond to help me arrange my travel. Will definitely use the service again and would recommend it to others

Réponse de Hays Travel - Rochdale

Réponse de Hays Travel - Rochdale
Evie, the lady in the Rochdale branch was what made my holiday booking such a pleasant experience, she was so patient and took her time to try and fulfill all the requirements I had given her. Hayes travel is always my first choice when booking a holiday.

Réponse de Hays Travel - Rochdale

Réponse de Hays Travel - Rochdale

Réponse de Hays Travel - Rochdale
As usual, Freya quickly found a holiday that matched our requirements.

Réponse de Hays Travel - Rochdale
Freya was extremely patient with us as we had no idea where to book .
All staff in the rochdale branch are very friendly and welcoming

Réponse de Hays Travel - Rochdale
Booked several holidays through Freya now so good, easy and quick couldn't recommend her enough.

Réponse de Hays Travel - Rochdale
Freya was as always extremely helpful. Nothing was too much trouble even though we wanted to make numerous amendments to our plans. She goes above & beyond what is expected & we always are happy to trust her with our holiday bookings. She is an total star & an asset to Hays travel Rochdale

Réponse de Hays Travel - Rochdale
Excellent!! Looking for a cruise for my husband 65th birthday and Feya found several packages and we ended up booking one that suited all our needs. No pressure to book and she was very helpful and knowledgable.

Réponse de Hays Travel - Rochdale
Kimberley was very patient & had options & ideas that Eileen & I could fit round . for our cruise . She covered everything in our conversation even which sitting we were on .The on board credit was a bonus for us !
It was all concluded in a short time , which saved us having to go down in to town( at 83 & 84 we are glad to make things as easy as possible !!) Many thanks Kimberley from Anita
I also booked a trip to Andre Rieu concert in Mastericht & again KImberley showed her expertise & knowledge. She guided me through several options for staying in Holland & Begium& suggested a pre concert dinner river cruise which I hadn't considered. I am really satisfied with the choices she has helped me with& at theright price& I am really looking forward to the holidays I have secured
Thanks again Kimberley

Réponse de Hays Travel - Rochdale
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