We knew nothing at all about going on a cruise. Kim was very patient and explained to us about the different cruise liners, their destinations and the various ports of call. Having chosen a cruise, s... Voir plus
L'entreprise a répondu
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We knew nothing at all about going on a cruise. Kim was very patient and explained to us about the different cruise liners, their destinations and the various ports of call. Having chosen a cruise, s... Voir plus
L'entreprise a répondu
Very helpful travel consultant and Hays manager Kim, who contact a travel company I had used and just returned from a river cruise and signed up on the ship for a cruise in 2027. They got the discount... Voir plus
L'entreprise a répondu
Speaking with a person in the flesh... We went into the Rochdale Branch of Hays Travel and spoke to Evie, who we always like her to help us with our holidays. After having seen another holiday on the... Voir plus
L'entreprise a répondu
Evie was very knowledgeable and extremely helpful in helping me book a surprise trip for my husband. She made it all so easy even though I have never booked a trip on my own before.
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
25/27 Yorkshire Street, OL16 1YL, Rochdale, Royaume-Uni
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We have used Hays for several years and have always found staff to be friendly and professional. This recent holiday booking was handled perfectly by Kim in your Rochdale branch. It was a fairly complicated booking involving two families and children of very different ages.

Réponse de Hays Travel - Rochdale

Réponse de Hays Travel - Rochdale
Good customer service
Booking process Easy 100%
Staff very friendly

Réponse de Hays Travel - Rochdale
The lady gave us wot we were looking for at the right price no upselling

Réponse de Hays Travel - Rochdale
Very helpful picking the most suitable holiday for our needs, good amount of research on compared available offers

Réponse de Hays Travel - Rochdale
Great and friendly service,was very knowledgeable and very helpfull.
Helped us both to get the best package which most suited us.
Highly recommend booking with Hays Travel

Réponse de Hays Travel - Rochdale
As always when booking we were made to feel that they wanted to assist us.

Réponse de Hays Travel - Rochdale
Great staff, very very helpful and have lots of information about the places you’re going. First class. 👏

Réponse de Hays Travel - Rochdale
Helpful and patient service. put everything into meeting our requirements

Réponse de Hays Travel - Rochdale
Very good service everything explained well and booking straight forward

Réponse de Hays Travel - Rochdale
We always book with Hays but a different girl today. Obviously new to the Rochdale shop as we hadn't seen her before but she was very helpful and patient to help us find what we wanted. Well done Mae.

Réponse de Hays Travel - Rochdale
The staff were very helpful no hassle at all and got me a very good deal

Réponse de Hays Travel - Rochdale
Rang Hays for a price on a certain holiday. Kim cheerfully answered the call and quickly ascertained the chosen hotel. She went through all options with me including booking extra leg room seats, and gave an acceptable price for the holiday. All in all, very quick and easy to complete. We are very happy with the service received as usual. Very pleasant experience. Thank you.

Réponse de Hays Travel - Rochdale
Always happy to with service and help you get at hays travel rochdale this time our helper was evie 👍

Réponse de Hays Travel - Rochdale

Réponse de Hays Travel - Rochdale
We were indecisive about which holiday we wanted but Ella in Rochdale was patient, polite and very helpful. Eventually we took brochures home and rang later with our choice. A good service Hays travel.

Réponse de Hays Travel - Rochdale
Evie was very helpful she got us a really great deal and we where so happy with that New York deal thank you Evie

Réponse de Hays Travel - Rochdale
Spoke to Mea very helpful told me everything i needed to know.

Réponse de Hays Travel - Rochdale
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