Hays Travel - Romford Avis 

1 441
TrustScore 5 sur 5

4,9

Unit 9 The Brewery Shopping Centre, RM1 1AU Romford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hayes Romford turned up trumps as usual, wonderful service and Sean went to so much trouble to transfer our river cruise and find a city break instead at such short notice. Nothing was too much trou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vanessa is absolutely a wonderful consultant. She knows our needs and will take her time to find us our holiday that suits our needs. Friendly professional we never feel rushed as we go through all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have never had a bad experience in Hays - yesterday we popped in to book a cruise and once again it was a happy experience. We were served by Christine who was so patient with us - nothing was too... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Unit 9 The Brewery Shopping Centre, RM1 1AU, Romford, Royaume-Uni

  • 01708872195

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 441)

119 953 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Donna was amazing at helping us choose…

Donna was amazing at helping us choose where to go on holiday, finding the best flight times and booking everything for us.

Holiday booking made easy.

25 juin 2026
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Réponse de Hays Travel - Romford

Thank you so much for your lovely review! I'm so pleased I could help you find the perfect holiday and make the booking process easy. It was a pleasure helping you, and I hope you have an amazing trip. I look forward to helping you with your next holiday!

Noté 5 sur 5 étoiles

your staff (Billy) very helpful…

your staff (Billy) very helpful communication excellent informed the process for me it was less stressful

17 mai 2026
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Réponse de Hays Travel - Romford

Thank you for taking the time to leave me such a lovely review.

Thank You
Billy

Noté 5 sur 5 étoiles

I use Hays Travel in Romford for all my…

I use Hays Travel in Romford for all my holiday bookings. The staff are always very polite, helpful and knowledgeable . They are all so friendly and approachable

15 juin 2026
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Réponse de Hays Travel - Romford

Thank you for taking the time to leave a lovely review

Noté 5 sur 5 étoiles

Staff were experienced and professional…

Staff were experienced and professional
Made every effort to ensure we got the best deal possible for our holiday
Would definitely use there service again and will be recommending to friends and family

14 juin 2026
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Réponse de Hays Travel - Romford

Thank you for taking the time to leave such a lovely review.

Kind Regards
Denise

Noté 5 sur 5 étoiles

Our adviser listened to our requests…

Our adviser listened to our requests and went through many options and prices until we were happy with the result, were very helpful and recommend them.
Not pushy just helpful
We were served by Christine

13 juin 2026
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Réponse de Hays Travel - Romford

Thank you for taking the time to let us know you had a good experience booking your holiday, and hope you will return to Hays for future holidays

Noté 5 sur 5 étoiles

We went to Hays travel to book a cruise…

We went to Hays travel to book a cruise for 4 people and book with Christine she was very helpful and spent two hours with her tailoring our hoilday i would recommend hays travel and Christine at the romford branch.

13 juin 2026
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Réponse de Hays Travel - Romford

Thank you for taking the time to give your lovely review

Noté 5 sur 5 étoiles

Japan cruise

Having visited the shop 3 or 4 times and finally booking a cruise in Japan, I found the agents to be extremely helpful trying to find exactly what I wanted without rushing me to make a decision and explaining everything about the trip

4 juin 2026
Logo de Hays Travel - Romford

Réponse de Hays Travel - Romford

Thank you for taking the time to leave such a lovely review.

Thank You
Billy

Noté 5 sur 5 étoiles

Easy booking experience.

The very friendly staff and the impeccable service which we had last time we booked with Hays was fantastic. Thats why we booked with Hay's again

5 juin 2026
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Réponse de Hays Travel - Romford

Thank you so much for taking the time and trouble to leave us a review.

It is much appreciated.

Kind regards,

Sean

Noté 5 sur 5 étoiles

Excellent experience

The young lady, Lily-Mae, was brilliant. She immediately put us at our ease and was professional and knowledgeable.
We would definitely return to that branch next time we book a trip.

11 juin 2026
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Réponse de Hays Travel - Romford

Thank you for booking with me and taking the time to leave me a lovely review,

Many thanks
Lily-Mae

Noté 5 sur 5 étoiles

Donna was extremely helpful with…

Donna was extremely helpful with everything for the holiday and explained it all for me. Romford Hays very good.

9 juin 2026
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Réponse de Hays Travel - Romford

Thank you for taking the time to leave such a lovely review,

Kindest regards
Donna

Noté 5 sur 5 étoiles

Niamh was a very polite

Niamh was a very polite, understanding and helpful young lady which made my booking very easy and stress free. Everything was explained simply and plainly to me. Niamh is very highly recommended. Thankyou very much for your helpful attitude.

9 juin 2026
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Réponse de Hays Travel - Romford

Thank you for taking the time in leaving me a lovely review

Noté 5 sur 5 étoiles

Visited Hays- Romford

Visited Hays- Romford . Had the pleasure once being cared for by Donna. As before she was spot on catering for our perfect package. Honestly I’d be comfortable sending Donna a text and trusting she would deliver every time. A real Asset to Hays-Travel

8 juin 2026
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Réponse de Hays Travel - Romford

Thank you for your lovely feedback. We’re so pleased to hear that Donna provided another excellent experience and helped find the perfect package for you. Your trust and confidence in her service are the highest compliment, and we’ll be sure to share your kind words with her. We look forward to welcoming you back to Hays Travel Romford soon.

Noté 5 sur 5 étoiles

Our travel agent was amazing

Our travel agent was amazing. She had everything sorted very professionally. Her service got all the add on parts we wanted. While all done fairly easily, everything was explained and shown to us. Options given where appropriate.

7 juin 2026
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Réponse de Hays Travel - Romford

Dear Ms Roach,

Thank you for taking the time to leave me a lovely review.

Kindest regards,

Louise

Noté 5 sur 5 étoiles

Vanessa was very helpful

Vanessa was very helpful. She did everything for us.

29 mai 2026
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Réponse de Hays Travel - Romford

Thank you for leaving such a lovely review,

Many thanks
Vanessa

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