Hays Travel - Romsey Avis 

1 092
TrustScore 5 sur 5

4,9

27 The Hundred, SO51 8GD Romsey, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Always try and book through the branch in Romsey, they are exceptionally helpful when ever I go in with random requests for last minute holidays. All of the team are so friendly and welcoming. To be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff in Romsey are soooo knowledgeable. Very helpful. They listen. And have personal knowledge of destinations which they share. We always have & will book holidays through Hays Romsey. Thankyou.... Voir plus

Noté 5 sur 5 étoiles

Hi Charlotte in Romsey was extremely helpful Listened to what we wanted and got us a brilliant holiday booked Charlotte was friendly experienced and patient with us as we where booking for 5 peop... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hays are so helpful booking complicated flight requirements and always manage to get a good price. I have used them before and will definitely use them again.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 092)

120 653 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Holiday Booking

Holiday Booking
Excellent service given when booking our holiday and a very professional service from your member of staff who dealt with our booking.

20 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank you very much, it was a pleasure helping you get your holiday sorted! Many thanks, Jamie :)

Noté 5 sur 5 étoiles

Really good experience and Jamie was…

Really good experience and Jamie was very knowledgeable and nothing was too much trouble.

13 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to provide this kind feedback, I'll make sure it's passed onto Jamie. - Tasha, Branch Manager.

Noté 5 sur 5 étoiles

Took all the hassle out of booking a…

Took all the hassle out of booking a holiday

20 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words. - Tasha, Branch Manager.

Noté 5 sur 5 étoiles

Simply Great Service

Charlotte and Emma are little stars!! Nothing too much trouble for them. We only use Hays Travel Romsey and always successful outcomes.

13 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to provide this feedback, I'll make sure the girls see your kind comments. - Tasha, Branch Manager.

Noté 5 sur 5 étoiles

The staff were excellent

The staff were excellent, very knowledgeable and so friendly. First time we have booked through Hays Travel Romsey we will certainly be going there again.
Well done!

12 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to provide this kind feedback, I'll make sure it's passed onto Emma. - Tasha, Branch Manager.

Noté 5 sur 5 étoiles

The staff are always so friendly and…

The staff are always so friendly and helpful. Ava was very helpful in booking my flights . You are always greeted with a smile and a lovely cup of coffee.

15 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank you for leaving such a nice review, I have passed this on to the agent and we appreciate you taking the time to leave this :) Many thanks, Jamie

Noté 5 sur 5 étoiles

Cruise booking

Very simple process. We were communicated well about all the next steps etc. very happy

16 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to provide this kind feedback, it was a pleasure to assist with your booking. - Tasha, Branch Manager.

Noté 5 sur 5 étoiles

Exceptional

Very happy with the experience sorted out everything we needed

15 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank you very much, it is always a pleasure to assist with your trips abroad :) Jamie

Noté 5 sur 5 étoiles

With Great satisfaction went in thinking we were just going…

We went in thinking we were just going to dicuss a cruise opportunity. But came away having booked and paid for a cruise on a cruise line we have never sailed with before.Just one thing I am a member of NFOP which has as part of its benefits a 5% discount on that cruise line. I admit that I never mentioned this..So will be in touch when I find my membership number.As we have not as yet had any confirmation of the booking.

15 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to provide this kind feedback, it was a pleasure to assist you. - Tasha, Branch Manager.

Noté 4 sur 5 étoiles

Successful problem solving.

Ava listened to my questions and solved the problem I had experienced on line. She was friendly and supportive. I was greeted cordially and did not have to wait for attention.

12 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to leave this feedback, I will make sure it is passed onto Ava. - Tasha, Branch Manager.

Noté 5 sur 5 étoiles

Main reason I book through Hayes are…great people

Main reason I book through Hayes are the excellent personal support provided. Emma Godwin excellent. Very friendly. Very flexible and a pleasure to do business with.

As a customer service trainer for many years I applaud the great customer service in the Romsey branch

11 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank you so much for your kinds words and it is always a pleasure helping you get your holidays booked - Emma

Noté 4 sur 5 étoiles

Informative,friendly,helpful

Informative,friendly,helpful
Tasha has sorted my dream holiday to the Maldives in December this year , I’m so excited , she took all the stress of searching away for us , Thankyou Tasha (romsey)

24 janvier 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to leave this kind feedback, it is much appreciated! - Tasha, Branch Manager.

Noté 5 sur 5 étoiles

It was easy to book

It was easy to book

3 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to leave this kind feedback. - Tasha, Branch Manager.

Noté 5 sur 5 étoiles

Excellent service from Emma

Excellent service from Emma, went out of her way to find a solution for our holiday.

8 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank you so much for your lovely review. It was a pleasure helping you book your holiday! - Emma

Noté 5 sur 5 étoiles

Friendly avd helpful service

Friendly avd helpful service. Booked a city break very easily. Will definitely book through the Romsey office again.

5 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

We're happy to hear that you found our service helpful and friendly! Thank you - Emma

Noté 5 sur 5 étoiles

Always competent

The staff made the booking experience straight forward and all aspects were explained clearly. Have used Hays many times over the years for various types of holiday booking.

5 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

It was a pleasure helping you book your holiday, and thank you for leaving a nice review. Thank you, Caitlin

Noté 5 sur 5 étoiles

Very very helpful staff

Very very helpful staff. Answered all of my questions and I never felt rushed

5 février 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

We appreciate you taking the time to share your experience. We're so happy to hear our staff was helpful and thorough!

Noté 5 sur 5 étoiles

Booked a family cruise holiday thanks…

Booked a family cruise holiday thanks to your help.

28 janvier 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

It was a pleasure helping you all out, and thank you for leaving a nice review. Many thanks, Jamie :)

Noté 5 sur 5 étoiles

Friendly helpful and efficient

Friendly helpful and efficient

28 janvier 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to leave this feedback, I hope you and your husband are okay. - Tasha, Branch Manager

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus