Hays Travel - Romsey Avis 

1 084
TrustScore 5 sur 5

4,9

27 The Hundred, SO51 8GD Romsey, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am l... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 084)

118 033 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

they were very helpful with all…

they were very helpful with all questions asked very knowledgeable

16 août 2026
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Réponse de Hays Travel - Romsey

Thank you for leaving such a nice review, it was a pleasure to help get you what you were looking for. Many thanks, Caitlin :)

Noté 5 sur 5 étoiles

Ava was brilliant

Ava was brilliant. Very welcoming ,friendly and helpful. She was patient. Would definitely go back to hays travel at romsey

8 août 2026
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Réponse de Hays Travel - Romsey

Thank you for leaving such a nice review, it was a pleasure to help get you what you were looking for. Many thanks, Ava

Noté 5 sur 5 étoiles

Always very helpful stafg

Well, we have been travelling with Hays travel for years , I think that says it all !

14 août 2026
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Réponse de Hays Travel - Romsey

Thank you for leaving this review, it is always a pleasure to assist. Thank You - Caitlin :)

Noté 5 sur 5 étoiles

First time I’ve used hays travel

First time I’ve used hays travel, made enquiry Monday for flight, went back Wednesday saw the same person, well pleased with the service

14 août 2026
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Réponse de Hays Travel - Romsey

Thanks for taking the time to provide this feedback and for your kind comments. - Tasha, Branch Manager

Noté 5 sur 5 étoiles

Staff very helpful

Both Ava and Caitlin were very helpful and another member of staff was also quite knowledgeable about the area we wanted to enquire about. All our questions were answered and we have now booked a holiday.

14 août 2026
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Réponse de Hays Travel - Romsey

Thank you for leaving such a nice review, I have let the agents know and we appreciate you taking the time to leave this. Many thanks, Jamie :)

Noté 5 sur 5 étoiles

Staff were brilliant

Staff were brilliant

13 août 2026
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Réponse de Hays Travel - Romsey

Thank you for taking the time to complete the feedback. I hope you have a lovely time away and look forward to seeing you again soon - Charlotte

Noté 5 sur 5 étoiles

Visited the Romsey branch yesterday…

Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made the whole booking experience stress free. Would happily use Hays Travel from here on and recommend them. Thank you very much Emma

13 août 2026
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Réponse de Hays Travel - Romsey

Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very thorough and made your booking experience stress-free. We look forward to assisting you again in the future! Many thanks, Jamie :)

Noté 5 sur 5 étoiles

great service

the man was very informative and gave us lots of different opitions to choose from and answered all the questions that were asked

5 août 2026
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Réponse de Hays Travel - Romsey

Thank you for leaving such a nice review, it was a pleasure to help get you what you were looking for. Many thanks, Jamie :)

Noté 5 sur 5 étoiles

Tasha was very knowledgable

Tasha was very knowledgable, polite and helpful

11 août 2026
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Réponse de Hays Travel - Romsey

Thank you so much for your lovely reply, it was a pleasure - Caitlin :)

Noté 5 sur 5 étoiles

Lovely experience

Charlotte was. very helpful with finding our cruise as we kept changing our minds
She was very friendly and nothing was too much to her
That goes to all the staff always a friendly smile when you walk through the door

12 août 2026
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Réponse de Hays Travel - Romsey

Thank you for taking the time to complete the feedback. I am so glad we got something sorted for you and look forward to seeing you again soon! - Charlotte

Noté 5 sur 5 étoiles

Overall service.

Overall service.. friendly staff kept informed brilliant

18 février 2026
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Réponse de Hays Travel - Romsey

Thank you for leaving this review, it is always a pleasure to assist. Many thanks, Jamie :)

Noté 5 sur 5 étoiles

Our trip to Alicante was easily booked…

Our trip to Alicante was easily booked and sorted very quickly and efficiently with no pressure.

2 août 2026
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Réponse de Hays Travel - Romsey

Thank you for taking the time to complete the feedback. I hope you have a lovely time and look forward to seeing you again soon - Charlotte

Noté 5 sur 5 étoiles

We went in looking for a coach trip…

We went in looking for a coach trip holiday for a week and booked a far better cruise for a very similar price. Emma-Jane was so helpful, patient and knowledgeable. We return often because the service at Hays Romsey is so good.

4 août 2026
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Réponse de Hays Travel - Romsey

Thank you so much for your lovely review. It was a pleasure helping you find your holiday - Emma

Noté 5 sur 5 étoiles

As always the whole team have been…

As always the whole team have been amazing, especially Ava. Been in quiet a few times to get quotes for holidays and we finally booked one. Well done to all the team

11 août 2026
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Réponse de Hays Travel - Romsey

Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent service, especially Ava, and that you finally booked your holiday with us. Many thanks, Jamie :)

Noté 5 sur 5 étoiles

Tasha is knowledgeable

Tasha is knowledgeable, friendly and helpful, this is second holiday we booked with her.

10 août 2026
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Réponse de Hays Travel - Romsey

Thank-you for taking the time to leave this feedback and for your kind words, it was a pleasure to help with your booking :) - Tasha, Branch Manager

Noté 5 sur 5 étoiles

5 STAR SERVICE

5 STAR SERVICE - THANK YOU

9 août 2026
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Réponse de Hays Travel - Romsey

Thank you so much for your lovely reply, it was a pleasure - Emma

Noté 5 sur 5 étoiles

Hayes experience

Emma was very informative, friendly and helpful. She answered all of our questions and emailed everything she said she would. On our experience, we would recommend Hays Travel.

31 juillet 2026
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Réponse de Hays Travel - Romsey

Thank you so much for your lovely reply, it was a pleasure helping you get your holiday booked - Emma

Noté 5 sur 5 étoiles

Friendly and knowledgeable staff

Friendly and knowledgeable staff. A great service all round.

29 juillet 2026
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Réponse de Hays Travel - Romsey

Thank-you for taking the time to provide this kind feedback, it is much appreciated. - Ava

Noté 5 sur 5 étoiles

Excellent knowledge and experience

I was very impressed by the knowledge and experience of the Hays representative. It made my decision making process much easier. I am certain that I will book my next travel experience with your company.

7 août 2026
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Réponse de Hays Travel - Romsey

Thank-you for taking the time to provide this kind feedback, it is much appreciated. - Tasha, Branch Manager.

Noté 5 sur 5 étoiles

Always excellent service

Always excellent service

28 juillet 2026
Logo de Hays Travel - Romsey

Réponse de Hays Travel - Romsey

Thank-you for taking the time to provide this kind feedback, it is much appreciated. - Tasha, Branch Manager.

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