Hays Travel - Rugby Avis 

512
TrustScore 5 sur 5

4,9

3 Market Mall, CV21 2JR Rugby, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been using Hays Travel Rugby branch to book flights to Spain to see my daughter. I have been doing this since my husband passed away as I don’t have the confidence to do it on line. I have d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nice friendly staff , young and relaxed but very polite and business like . Cameron booked our holiday . It’s for a special anniversary so he went the full mile to get us the holiday and all the thing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jodie the sales assistant was extremely helpful. She made sure there was no hills in the hotel area and although there were no lifts in the hotel she found one with just 2 levels so just 1 small set o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Warm and friendly welcome into the Rugby branch. Smiling faces and a real wealth of information. Spoke with Jody regarding our choice and took very helpful advice based on feedback and local kno... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

512 avis

5 étoiles
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1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(512)

119 579 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliantly helpful

Jody at Hays was brilliantly knowledgeable about the holiday I wanted to book, and amazingly helpful.

13 mai 2026
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Réponse de Hays Travel - Rugby

We appreciate you taking the time to leave us such a complimentary review. I look forward to seeing you in store again soon.
Jody

Noté 5 sur 5 étoiles

The staff were lovely and very helpful

The staff were lovely and very helpful. They understood exactly what I was looking for and made the process of booking very easy. I highly recommend using Hays Travel!

3 mai 2026
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Réponse de Hays Travel - Rugby

Thank you for your kind words. We're so happy we were able to book your next trip and look forward to seeing you in store again soon.
Jody

Noté 5 sur 5 étoiles

Helpful

Cameron was very helpful and had personal experience of our destination.

30 avril 2026
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Réponse de Hays Travel - Rugby

Thank you for your kind words and I'm so happy I was able to book your next holiday.
Cameron

Noté 5 sur 5 étoiles

Cameron and Jody were brilliant

Cameron and Jody were brilliant, in fact all the staff that I met were brilliant, thanks

26 avril 2026
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Réponse de Hays Travel - Rugby

Thank you so much for your kind words. We're so happy we were able to book your family trip and look forward to seeing you in store again soon.
Jody & Cameron

Noté 5 sur 5 étoiles

Exceptional servixe

We visited Hays travel in Rugby as we were struggling to find a holiday that suited us (2 adults and a 19 and 16 year old who all had different requirements).
We like to have a personal approach and Cameron was brilliant. He got our ‘brief’ right away and came up with suggestions we hadn’t even thought about.
He sent us through quotes and was exceedingly helpful.
When we made a decision he even checked reviews for us.
I had done my research and read reviews before making a decision but he did the same without us asking, to ensure we were happy with our choice.
We cannot recommend them highly enough and will certainly use them on the future.

17 avril 2026
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Réponse de Hays Travel - Rugby

Thank you so much for this lovely review. I'm so happy I was able to help you book your family holiday and I hope I can help book your next getaway. I hope you have an amazing time!
Cameron

Noté 5 sur 5 étoiles

Friendly

Friendly, knowledgeable and efficient service.

14 avril 2026
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Réponse de Hays Travel - Rugby

Thank you for your kind words.
Cameron

Noté 5 sur 5 étoiles

Helpfully and friendly staff made…

Helpfully and friendly staff made booking my trip easy.The young lady was
An apprentice but seemed very competent and able assisted by other staff

12 avril 2026
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Réponse de Hays Travel - Rugby

We're so glad booking your trip was easy, and that our helpful staff made it a great experience. We appreciate you taking the time to leave us feedback.
Caitlin

Noté 5 sur 5 étoiles

Knowledge and great customer service

The travel consultants at the Rugby branch are all very knowledgeable and give great customer service. It was a pleasure to have Cameron dealing with our booking experience and felt at ease with his knowledge and service given.

11 avril 2026
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Réponse de Hays Travel - Rugby

Thank you for your lovely feedback. I'm happy I was able to help you book your next holiday and look forward to seeing you in store again soon.
Cameron

Noté 5 sur 5 étoiles

Not all heroes wear capes.....

What can I say ?! Michelle at Hays Rugby Branch has been absolutely superb from start to finish. So professional and empathetic about our situation travelling to Santorini. She was an absolute superstar. Would have no hesitation recommending Hays Travel.

11 avril 2026
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Réponse de Hays Travel - Rugby

It was so lovely to be able to book your holiday for you and I hope to see you in store again soon.
Michelle

Noté 5 sur 5 étoiles

We always get Jodie to help us sort our…

We always get Jodie to help us sort our holiday although the other staff are really lovely and very helpful. As usual she was brilliant, never use online as it is very in personal, always gone into the Hays shop. If the shop goes then we have no holiday.

1 avril 2026
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Réponse de Hays Travel - Rugby

Thank you so much for your kind words. I'm so happy I was able to help book your next holiday and look forward to seeing you in store again soon.
Jody

Noté 5 sur 5 étoiles

Warm and friendly welcome at Hays Rugby.

Warm and friendly welcome into the Rugby branch. Smiling faces and a real wealth of information.
Spoke with Jody regarding our choice and took very helpful advice based on feedback and local knowledge.
Confirmed booking and sorted all details including aircraft seats.
Always very helpful and extremely knowledgeable in all areas is why we choose Hays Rugby as our first choice to organise our holiday plans.
The team are very accomplished and in our opinion leaders in the business of organising and planning of dream vacations.
Special thanks to Jody and the staff at Rugby.
Heartfelt thanks from Andy and Sue 😊

5 avril 2026
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Réponse de Hays Travel - Rugby

Thank you for your kind comments, Im glad I could help arrange your holiday again, We look forward to seeing you in store soon. Jody

Noté 5 sur 5 étoiles

Always great service at Hays Travel…

As always when booking with Hays Travel (shout out to Jody and team) treated with kindness and respect. Nothing is too much trouble, so helpful it’s a pleasure to go in and spend money. Many thanks for sorting us out again.

3 avril 2026
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Réponse de Hays Travel - Rugby

Thank you so much for your kind words. I'm so happy I was able to book your next trip away and look forward to seeing you in store again soon.
Jody

Noté 5 sur 5 étoiles

Friendly

Friendly, helpful and knowledgeable travel consultants

2 avril 2026
Logo de Hays Travel - Rugby

Réponse de Hays Travel - Rugby

Thank you for your kind words.
Jody

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