We booked another holiday today with Ryan from Hays travel. Excellent service from making a enquiry to booking, Ryan and Hazel his assistant were so good , they keep you totally informed any request... Voir plus
Établissement
Changer d'établissementPersonal Travel Consultant - Ryan Lambton, NE2 Jesmond, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have used Ryan and his team a few times now. They offer an excellent, efficient service from initial enquiry to airport check-in, printing/posting of documents and everything else in between. T... Voir plus
L'entreprise a répondu
I'm not sure how many times I've used Ryan and Team now, but its a lot I know that much! And why do I keep going back? It's simple - They consistently provide an excellent customer experience, be... Voir plus
L'entreprise a répondu
Ryan was great in helping us get our family holiday booked! As a big group of 12 he managed to get 5 bookings completed in time before jet 2 pricing went up, so we could make use of his discount per... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Personal Travel Consultant - Ryan Lambton, NE2, Jesmond, Royaume-Uni
- 1916540179
5,0
Excellent
770 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ryan rocks!
Ryan made the whole process so easy and was very friendly and professional, nothing was too much trouble.
We have booked with Ryan in the past and will definitely book with him in the future, thank you Ryan! 😀
25 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Lesley ❤️ Thank you so much! I absolutely love that title... "Ryan rocks!" 😄
It was a pleasure helping you again, and I'm so pleased you found the whole process easy from start to finish. Knowing you've chosen to come back and book with me again means a huge amount, and I'm really grateful for your continued trust.
Have the most amazing holiday, and I'll be here whenever you're ready to plan the next one! ✈️💙
Thanks,
Ryan ✈️
Ryan is the best
Ryan is the best! He will always listen to what you would like in a holiday and then works hard to secure everything that you want - dates/times/ locations . I 100% recommend Ryan for an efficient and seamless holiday booking ! Thanks for everything . 🌟
22 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Christine 🥹❤️ Thank you so much for such a lovely review. It really means a lot that you took the time to leave such kind feedback.
I'm so pleased I could help find exactly the holiday you were looking for and make the whole booking process as easy and stress free as possible. Thank you for trusting me with your holiday and for your recommendation. It genuinely means the world.
Have the most amazing holiday, and I can't wait to help you plan the next one!
Thanks,
Ryan ✈️
Always a pleasure to deal with Ryan and…
Always a pleasure to deal with Ryan and his team got us a good deal !!
Always quick to respond and nothing too much trouble 👍
22 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Mrs Patterson 🥹❤️ Thank you so much for your lovely review and for your continued support.
It's always a pleasure helping you, and I'm so pleased we found you another great deal! Thank you for recognising the quick communication too. We always aim to make the whole process as easy and stress free as possible.
I really appreciate your recommendation, and I can't wait to help you plan your next holiday!
Thanks,
Ryan & Team ✈️
I have booked many times with Ryan and…
I have booked many times with Ryan and his team and honestly cant fault them. They cant do enough to help and make sure you get exactly what you want. Nothing is too much trouble.
Thank you
10 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Hi Gillian,
Thank you so much for your continued support and for such a lovely review. It really does mean a lot that you've chosen to book with me and the team so many times.
Knowing you feel we've always gone the extra mile to find exactly what you're looking for is the best compliment we could ask for. Nothing makes us happier than helping our customers find the perfect holiday.
Thank you again for putting your trust in us. We can't wait to help you plan your next trip!
Thanks
Ryan ✈️
This company is really good with…
This company is really good with patience and they have great customer service
19 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Hi Katie,
Thank you so much for your lovely review. It really means a lot to hear that you found us patient and that you were happy with the service you received.
We always want to make booking your holiday as easy and stress free as possible, so your kind words really are appreciated.
Thank you for choosing us, and we look forward to helping you again in the future!
Thanks
Ryan & Team ✈️
Great Booking Experience
Once again Ryan & his team have made booking a holiday stress free. I completed the online enquiry form and immediately received an automated acknowledgement followed by a detailed quote. I had further questions answered quickly. As it was a cruise I was booking Ryan ensured I was aware of the location of various cabins and we discussed further until I was sure of the cabin location I required. Excellent pricing. I highly recommend Ryan and his team.
15 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Hi Julie,
Thank you so much for such a fantastic review. It really means a lot that you've taken the time to share your experience.
I'm so pleased the online enquiry process worked well for you and that we found the perfect cabin together. Cruise bookings can be all about the finer details, so I'm glad we could chat through the options until you were completely happy.
Thank you for your recommendation and for trusting me and the team with your holiday. We can't wait to help you book your next adventure!
Thanks
Ryan ✈️
Nothing was too much trouble for Ryan
Nothing was too much trouble for Ryan, and hazel. Thankyou for taking care of our booking. Look forward to booking again in the future
9 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Hi Stacey,
Thank you so much for your lovely review. It was an absolute pleasure helping you with your holiday, and I'm so pleased to hear you felt well looked after. I'll make sure Hazel sees your kind words too, she'll really appreciate them.
Thank you for trusting us with your booking. We can't wait to help you plan your next holiday!
Thanks
Ryan & Team ✈️
My Ryan and his brilliant team
We can't praise Ryan and his team highly enough, we asked for a quote, received it, confirmed and paid our deposit within four hours. Ryan's messages are prompt and he explains everything very well. I can't recommend him highly enough, I can't imagine going into a travel shop now to book a holiday. I tell everybody to book with MY Ryan!!
14 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Helen... where do I even start? 🥹❤️
Thank you so much for taking the time to leave such an amazing review. After a very challenging day, this was just what I needed to hear.
I think this is my favourite review I've ever received. Reading "MY Ryan" made me smile from ear to ear and means more to me than you probably realise.
Knowing that you trust the team and me enough to come back time and time again, and that you'd recommend us to your friends and family, is the biggest compliment we could ask for. We all work incredibly hard to make booking a holiday as easy, straightforward and stress free as possible, so hearing feedback like this makes it all worthwhile.
And don't forget, if any of your friends or family book with me, ask them to put your name in the "Who recommended you?" section at the bottom of my enquiry form. That way I know they've come from you and I can send you a little thank you gift! 🎁✈️
Thank you so much for your continued support, Helen. It honestly means the world to the whole team, and we can't wait to help you plan your next holiday! 🏝️
Thanks,
Ryan & Team ✈️
Second time I’ve booked with Ryan and…
Second time I’ve booked with Ryan and as ever very professional,polite and everything dealt with swiftly
Nothing was too much trouble
3 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Thank you so much for your lovely review Kathryn! ❤️ It was a pleasure helping you again and thank you for trusting me with another holiday. I'm so pleased everything went smoothly and that I could make the process as easy as possible for you. I really appreciate your continued support and can't wait to help you book your next trip! ✈️💙
Thanks,
Ryan ✈️
Once again booked with Ryan.Fast…
Once again booked with Ryan.Fast service and great price.Would definitely recommend
12 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Thank you so much for your lovely review Christine! ❤️ It was a pleasure helping you once again and I'm so pleased I could find you another great price. Thank you for your continued support and for recommending me, it really does mean a lot.
And don't forget, if any of your friends or family book with me, ask them to put your name in the "Who recommended you?" section at the bottom of my enquiry form. That way I know they've come from you and I can send you a little thank you gift! 🎁✈️
Thanks,
Ryan ✈️
Great service and communication
Yet again Ryan booked my holiday at a great price. Ryan was extremely patient whilst I had to keep checking with others I was going on holiday with. I know from my past experiences booking with Ryan that any queries I may have are always answered promptly.
I did check with another company but Ryan always beats the prices I get, thank you Ryan. I'm looking forward to another family holiday at a good price in a great hotel.
10 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Thank you so much for your lovely review, Margaret! 😊
It really does mean a lot that you keep coming back to book with me. I'm so pleased we found another fantastic holiday at a great price, and it was no problem at all while everyone got their plans sorted.
Thank you for giving me the chance to beat the other quote too, I'm delighted I could save you money again! Have the most amazing family holiday, and I can't wait to hear all about it when you're back. ✈️
Thanks,
Ryan ✈️
Great experience dealing with Ryan
Great experience dealing with Ryan, the entire booking process was smooth and stress free, with clear communication, all questions answered promptly, thanks to Ryan's help this is the second time now booking with him and will definitely be back again in the future.
7 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Thanks so much for your lovely review, Mrs Cocker! 😊
It's been an absolute pleasure helping you again, and I'm really grateful you've chosen to book with me for a second time. I'm so pleased the whole process was smooth and stress free, and I really appreciate your kind words.
Have the most amazing holiday, and I look forward to helping you with the next one! ✈️
Thanks,
Ryan ✈️
Excellent service
Once again holiday booked with Ryan. No problems. Would recommend without hesitation.
28 juin 2026
Réponse de Hays Travel - Ryan Lambton
Hi Linda,
Thank you so much for your lovely review! 😊
It really is a pleasure to help you book your holidays, and I truly appreciate your continued support. Thank you for recommending me, it means a great deal.
I hope you have another fantastic holiday, and I look forward to helping you with the next one! ✈️
Thanks,
Ryan ✈️
Fantastic experience booking with Ryan…
Fantastic experience booking with Ryan & Hazel. They made everything so easy. Very prompt at replying to messages and just a great experience. Thank you very much it was a pleasure dealing with you both.
3 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Hi Susan,
Thank you so much for your lovely review! 😊
I'm so pleased to hear you had such a great experience booking with us. Hazel will be delighted to hear your kind words too. We always aim to make the whole process as easy as possible, so it's great to know you were happy with both the service and our prompt replies.
Thank you for choosing to book with us. We hope you have an amazing holiday, and we look forward to helping you again in the future! ✈️
Thanks,
Ryan ✈️
Brilliant customer service!!
1 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Hi Bethany,
Thank you so much for your review! 😊
I really appreciate your kind words. I'm so pleased you were happy with the service you received, and thank you for taking the time to leave a review.
I hope you have an amazing holiday, and I look forward to helping you again in the future! ✈️
Thanks,
Ryan ✈️
The service that Ryan offered was so…
The service that Ryan offered was so quick and simple from start to finish.
We even got a saving on the exact same holiday which is a huge bonus.
1 juillet 2026
Réponse de Hays Travel - Ryan Lambton
Hi Julie,
Thank you so much for your lovely review! 😊
I'm so pleased to hear you found the whole booking process quick and simple. It's even better knowing I was able to save you money on exactly the same holiday too!
Thank you for choosing to book with me. I hope you have an amazing holiday, and I look forward to helping you again in the future.
Thanks,
Ryan ✈️
This is the 2nd booking I have made…
This is the 2nd booking I have made with ryans team. This time I wae helped by hazel who was super helpful, even with me going back and forward on things and got me a good deal, even with a small extra discount. Thank you!!
30 juin 2026
Réponse de Hays Travel - Ryan Lambton
Hi Grace,
Thank you so much for your lovely review! 😊
I'm so pleased to hear you had another great experience booking with us. Hazel will be delighted to hear your kind words, and I'm glad she was able to help you find a great deal while making the whole process as easy as possible, even with all the changes along the way!
We really appreciate your continued support, and we hope you have an amazing holiday. We look forward to helping you again in the future.
Thanks,
Ryan ✈️
I always book with Ryan
I always book with Ryan. He is super helpful and always gets me the deal I am happy with. Highly recommend.
30 juin 2026
Réponse de Hays Travel - Ryan Lambton
Hi Debbie,
Thank you so much for your lovely review! 😊
Your continued support really does mean a lot, and I'm so pleased you always come back to book with me. It's always a pleasure helping you find a holiday you're happy with, and I really appreciate your recommendation.
I can't wait to help you plan your next getaway!
Thanks,
Ryan ✈️
I booked my holiday with Ryan
I booked my holiday with Ryan, he found the holiday that suited the whole family, was extreamly professional but also really friendly and helpful,
25 juin 2026
Réponse de Hays Travel - Ryan Lambton
Hi Susan,
Thank you so much for your lovely review! 😊
I'm so pleased I was able to find a holiday that suited the whole family. It was a pleasure helping you, and I'm really glad you found the whole booking process both friendly and professional.
I hope you all have an amazing holiday, and I look forward to helping you book your next one! ☀️
Thanks,
Ryan ✈️
Ryan very helpful as always booking was…
Ryan very helpful as always booking was so straight forward no hassle
27 juin 2026
Réponse de Hays Travel - Ryan Lambton
Hi Pauline,
Thank you so much for your lovely review! 😊
I'm really pleased to hear your booking was so straightforward and hassle free. It's always a pleasure helping you, and I really appreciate your continued support.
I hope you have an amazing holiday, and I look forward to helping you again in the future!
Thanks,
Ryan ✈️
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.