Hays Travel - Ryde Avis 

683
TrustScore 5 sur 5

4,9

17 High Street, PO33 2HW Ryde, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service is so good at Hays Ryde why should I use other suppliers? Having to ask “Chris” numerous questions with lots of different possibilities, he did not tire of coming up with ideas that pleas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used hayes for many yrs because of the help and kindness i recieve nothing is to much trouble wonderful service . The staff are so friendly and get to know you kia and ewen are amazing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Covered all areas of holiday booking and gave advice as to flights and possible night stay at airport due to early departure.even emailed me with hotel costs. Always have had excellent service from C... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Whilst considering a number of options I was helped by various members of the Ryde team. Some of them I knew well and some were new to me, but there was no variation in the quality of service. As ever... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

683 avis

5 étoiles
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1 étoile

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4,9

Tous les avis

(683)

116 474 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient, friendly service

Friendly, not rushed, informative and knowledgable.

17 octobre 2025
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Réponse de Hays Travel - Ryde

Thank you for your lovely feedback! We're so glad to hear you found our team friendly, informative, and knowledgeable. We always aim to create a relaxed and helpful experience, so it’s great to know that came across. We really appreciate you taking the time to share your experience and hope to help you again soon! - Ryde Hays Travel

Noté 5 sur 5 étoiles

Friendly knowledgable staff

Friendly knowledgable staff. Always very helpful.

14 octobre 2025
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Réponse de Hays Travel - Ryde

Thank you so much for your kind words! We're thrilled to hear that you found our staff friendly, knowledgeable, and helpful. It's wonderful to know we made your experience a positive one.

We look forward to seeing you again and assisting with your future travel plans!

Best wishes,
The Hays Travel Ryde Team

Noté 5 sur 5 étoiles

Extremely professional and friendly

Extremely professional and friendly, they made my holiday easier than I could’ve imagined and at a good price

7 octobre 2025
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Réponse de Hays Travel - Ryde

Thank you so much for your kind words! We're delighted to hear that our team helped make your holiday smooth and enjoyable. Providing great service and value is always our goal, and it’s wonderful to know we met your expectations. We hope to assist you again on your next trip! - Ryde Hays Travel

Noté 5 sur 5 étoiles

Always use Hays

Always use Hays, Ryde to book our cruises. Chris the manager gives excellent service.

8 octobre 2025
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Réponse de Hays Travel - Ryde

Thank you for kind review, we are glad to hear you always use us for your cruises. Kind regards Ryde Hays Travel

Noté 5 sur 5 étoiles

First holiday

Experience was great very informative helpful

7 octobre 2025
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Réponse de Hays Travel - Ryde

Thank you for your review! I am glad we gave you all the information needed and it was nice to see you. I hope you have a great time away and look forward to seeing you when you are back from your trip.

Noté 5 sur 5 étoiles

I was helped by Ethan at the Ryde…

I was helped by Ethan at the Ryde branch of Hayes Travel.
I was making travel arrangements for a trip to Edinburgh and Ethan was a big help throughout the process.
This may not seem much to many people, but to an 85year old man suffering from severe arthritis it made a big difference.
Ethan noticed my stick and asked if I would like assistance at the airport. He organised this for me and was pleasant and considerate throughout the booking process.
I’ve given him 5 stars because he earned it in my opinion.

30 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you for your kind review and I was really happy to have helped make the process as smooth as possible. I hope you have a lovely time away in Edinburgh and hope to see you again soon.

Noté 5 sur 5 étoiles

Super helpful

Super helpful. Took us through a complex booking with ease. Highly recommended.

3 octobre 2025
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Réponse de Hays Travel - Ryde

Thank you so much for your lovely 5-star review!
We're thrilled to hear that you found the team at Hays Travel Ryde super helpful and that we could make a complex booking feel easy. It means a lot to know you'd highly recommend us, we truly appreciate your support and hope you have a fantastic trip!

Best wishes,
The Hays Travel Ryde Team

Noté 5 sur 5 étoiles

I was very pleased with the staff that…

I was very pleased with the staff that helped me book my holiday and for Ethan Coventry who helped me put our holiday package together.

24 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you so much for your 5-star review! We're thrilled to hear you had such a positive experience booking your holiday with us. Ethan and the rest of the team at Hays Travel Ryde will be so pleased to know their help made the process smooth and enjoyable for you.

Wishing you a fantastic holiday, we look forward to helping you again in the future!

Warm regards,

The Hays Travel Ryde Team

Noté 5 sur 5 étoiles

Usually book our holidays online…

Usually book our holidays online involving lots of research but decided to try the old fashioned way using expert advise which removed a lot of the stress of finding the right holiday.

20 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you for your review. It was a pleasure to find what you were looking for and look forward to seeing you again.
I am glad you came to us and it was nice to meet you!

Noté 5 sur 5 étoiles

Kai in your Ryde

Kai in your Ryde, Isle of Wight, shop is so attentive to our needs and is a really lovely young woman.

19 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you so much for your kind words about Kiaa. We're thrilled to hear she made such a positive impression and took great care of you. We really appreciate you taking the time to share this! Kind regards Ryde Hays Travel

Noté 5 sur 5 étoiles

Kia and Ewan were very friendly and…

Kia and Ewan were very friendly and helpful and made good suggestions.

19 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you so much for your kind words! We're delighted to hear that Kiaa and Ewan were friendly, helpful, and able to offer useful suggestions. We really appreciate you taking the time to leave a review and hope to welcome you back again soon. Kind regards, Ryde Hays Travel

Noté 5 sur 5 étoiles

Searching for a particular hotel that we liked

We asked about a particular hotel that we were interested in by another company and the Hays rep ( I think was Nicole) managed to find for us and at a better price,she was very efficient and explained everything clearly

13 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you so much for taking the time to leave us this lovely review. We’re delighted to hear that Nicole was able to help you find the hotel you were looking for, and at a better price too. It’s great to know she explained everything clearly and made the process smooth and efficient. We’ll be sure to pass on your kind words to her! - Ryde hays travel

Noté 5 sur 5 étoiles

Great service

Chris at Hays travel always makes the booking experience easy and fun
The Ryde shop is easy to get to and the rest of the team are equally helpful
Chris goes out of his way to make sure our booking is exactly what we are looking for and pulls together the right package
I would highly recommend them

31 août 2025
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Réponse de Hays Travel - Ryde

Hi there,

Thank you so much for taking the time to leave us such a fantastic 5-star review!

We’re so pleased to hear that Chris made your booking experience both easy and enjoyable - he’s a real asset to our team here at Hays Travel Ryde. It’s also lovely to know the rest of the team were helpful too and that you find our shop easy to get to.

We’re delighted we could help you find the perfect holiday package, and we truly appreciate your recommendation. We look forward to welcoming you back in-store again soon for your next getaway!

Warm regards,
The Hays Travel Ryde Team ✈️🌞

Noté 5 sur 5 étoiles

Excellent Expert advice as always

Your travel expert Ethan, as always, took time and care giving expert advice and time to find exactly all the options to choose the right booking and then explained everything thoroughly through to check that it was exactly the right one for me. Excellent service.

13 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you for your kind review!
It was nice to see you and so glad we managed to find the perfect flights for you.
I hope you have a lovely time and look forward to seeing you again.

Noté 5 sur 5 étoiles

Knowledgeable and helpful.

Chris was very helpful in booking our cruise and was invaluable in finding the best deal and cabin which suited us.
Would highly recommend Hays travel insurance Ryde.

12 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you so much for your kind words and recommendation! We’re delighted to hear that Chris was able to help you find the best deal and cabin for your cruise. We’ll be sure to pass on your lovely feedback to him. We really appreciate you choosing Hays Travel Insurance Ryde and look forward to helping you again in the future - Ryde Hays Travel

Noté 5 sur 5 étoiles

A safe pair of hands

A safe pair of hands

3 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you for your review Michael. Hope you have an amazing time in St. Helier. Kind regards, Kiaa-leigh

Noté 5 sur 5 étoiles

Very helpful staff

2 septembre 2025
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Réponse de Hays Travel - Ryde

Thank you so much for your kind words! We’re delighted to hear that our staff were able to assist you. Providing helpful and friendly service is very important to us, and we truly appreciate you taking the time to share your experience. We look forward to helping you again with your future travel plans!
- Ryde Hays Travel

Noté 5 sur 5 étoiles

Perfect as always.

31 août 2025
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Réponse de Hays Travel - Ryde

Hi David, thank you for your 5* review, and repeat business. Kind regards, Ryde Hays Travel

Noté 1 sur 5 étoiles

Not the companies fault it got…

Not the companies fault it got cancelled as the person I was going to see was taken ill and I couldn't go

23 août 2025
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Réponse de Hays Travel - Ryde

Hi Wendy,

Thank you for taking the time to leave us a review. We’re really sorry to hear your plans were disrupted due to illness, and we hope everything is okay.

We truly appreciate your understanding that some circumstances are outside of our control. However. these reviews are a reflection of the service we provide which we hope is satisfactory.

We hope to welcome you back in the future when the timing is right.

Best wishes,
Ryde Hays Travel

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff
Helpful

17 août 2025
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Réponse de Hays Travel - Ryde

Thank you for your feedback.
It was a pleasure to find what you were looking for and I hope you have the best time on your tour!
I look forward to seeing you again soon.

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