Hays Travel - Shaftesbury Avis 

447
TrustScore 5 sur 5

4,9

14 High Street, SP7 8JG Shaftesbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Knowledgeable staff, very helpful and came up with an alternative to my original request which worked better for us. Very fast turnaround on quotes

L'entreprise a répondu

Noté 5 sur 5 étoiles

George has been very helpful, always polite and friendly! he has booked a last minute coach trip to Southern Ireland, for my friend and I, at very short notice, due to my friends ‘ spur of the mome... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great adv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The personal service was exceptional even when the bank gave up the afternoon I tried to pay . I sat in the phone trying to sort it for 11/2 hrs !!! Challenging

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 14 High Street, SP7 8JG, Shaftesbury, Royaume-Uni

  • 01747 854331

4,9

Excellent

TrustScore 5 sur 5

447 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(447)

125 552 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Knowledgeable staff

Knowledgeable staff, very helpful and came up with an alternative to my original request which worked better for us. Very fast turnaround on quotes

16 août 2026
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Réponse de Hays Travel - Shaftesbury

Rob,

Thank you for your wonderful 5-star review! I'm so glad that I was able to help with booking your trip and an even better alternative for you, that we quoted and booked all on the same day!

Kind Regards
Shelley
Hays Travel Shaftesbury

Noté 5 sur 5 étoiles

The personal service was exceptional…

The personal service was exceptional even when the bank gave up the afternoon I tried to pay . I sat in the phone trying to sort it for 11/2 hrs !!! Challenging

20 août 2026
Logo de Hays Travel - Shaftesbury

Réponse de Hays Travel - Shaftesbury

Thank you for your kind words it's greatly appreciated. Mark

Noté 5 sur 5 étoiles

George has been very helpful

George has been very helpful, always polite and friendly! he has booked a last minute coach trip to Southern Ireland, for my friend and I, at very short notice, due to my friends ‘ spur of the moment’ trip to UK from NZ. All booking and personal info has been done by phone and email…

15 août 2026
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Réponse de Hays Travel - Shaftesbury

Hi Rita,

Thank you for your lovely review, it was a pleasure speaking to you! I hope you and your friend have an amazing time away.

Best wishes,
George

Noté 4 sur 5 étoiles

Nice friendly and Helpful Staff

Nice friendly and Helpful Staff
This was the first time we have used a travel agent in 25 years, Michaella helped us choose our holiday so fingers crossed it will be good.

14 août 2026
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Réponse de Hays Travel - Shaftesbury

Thank you for your kind review. Michaella

Noté 5 sur 5 étoiles

As i said the assistance George was…

As i said the assistance George was very helpful polite and deserves a pay RISE.
WMcGookin

11 août 2026
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Réponse de Hays Travel - Shaftesbury

Dear Mr McGookin

Thank you for your brilliant response! I'm glad I could be of help to you. Have a lovely time away and I hope to see you soon.

Best wishes,
George

Noté 5 sur 5 étoiles

Always love booking with Hays

Always love booking with Hays in Shaftesbury, they really look after you. Michaella was great!

5 août 2026
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Réponse de Hays Travel - Shaftesbury

Thank you for your lovely feedback :) Michaella

Noté 5 sur 5 étoiles

They dealt with me very quickly and…

They dealt with me very quickly and very speedy with with flight information and a lady I think her name was shelly was very polite and pleasant very good

23 juillet 2026
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Réponse de Hays Travel - Shaftesbury

Thank you for your kind words it's greatly appreciated. Shelley

Noté 5 sur 5 étoiles

Smiling & courteous

Smiling & courteous, attentive to our needs and requests, sense of humour.
Efficient, clear explanations.
Comprehensive service.

29 juillet 2026
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Réponse de Hays Travel - Shaftesbury

Thank you for your kind review. It was a pleasure assisting you with your travel plans :) Michaella

Noté 5 sur 5 étoiles

Norway cruise

As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great advice on cabin location, upgrades available, facilities onboard and port parking, along with prices. This enabled us to make the choice we wanted. Thank you.

28 juillet 2026
Logo de Hays Travel - Shaftesbury

Réponse de Hays Travel - Shaftesbury

Thank you for your lovely review, it was a pleasure assisting you :) Michaella

Noté 5 sur 5 étoiles

Booking with Hays Travel in Shafesbury…

Booking with Hays Travel in Shafesbury is made easy with experienced and very helpful staff, making a stress free experience. Thank you.

26 juillet 2026
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Réponse de Hays Travel - Shaftesbury

Thank you for your kind words its greatly appreciated. Mark

Noté 5 sur 5 étoiles

Staff member polite and helpful …

Staff member very helpful and found what I wanted.

25 juillet 2026
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Réponse de Hays Travel - Shaftesbury

Julia,

Thank you for your wonderful 5-star review, I'm glad we were able to help!

George

Noté 4 sur 5 étoiles

Staff very friendly and helpful

Staff very friendly and helpful. Only disappointment was that we were quoted for our cruise which showed an on-board allowance, only to be told when we booked our cruise that there was no allowance

16 juillet 2026
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Réponse de Hays Travel - Shaftesbury

Thank you for your review. We apologise for this misquote - Michaella

Noté 5 sur 5 étoiles

Efficient, friendly experience

Shelley made us very welcome, was helpful and completed the booking very efficiently

12 juillet 2026
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Réponse de Hays Travel - Shaftesbury

MRS TACON,

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and found our service efficient and helpful.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

I HAVE BOOKED A CRUISE

This is the first time I have booked a holiday with Hays. I will definitely be booking holidays with them again.The lady on the phone was very helpful and I didn't feel rushed or pressured she was very polite, she took all the stress of booking a holiday away and we have been on lots

9 juillet 2026
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Réponse de Hays Travel - Shaftesbury

I am so happy I made the experience a lot easier for you. I am always happy to help. Maddie :)

Noté 5 sur 5 étoiles

Why I always use Hays Travel.

Friendly, helpful, knowledgeable. Readily offer advice but do not push to buy other products- eg. Insurance.

Booking process was smooth, efficient- I’m confident I got the right deal for us! I always use Hays.

7 juillet 2026
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Réponse de Hays Travel - Shaftesbury

Thank you for kind words Janice its greatly appreciated. Mark

Noté 5 sur 5 étoiles

Very helpful assistant

Very helpful assistant. Sorted out parking at the airport as well as buying the airline tickets. Useful advice about bags to take on Ryanair. Took the stress away from having to do it all myself.

24 juin 2026
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Réponse de Hays Travel - Shaftesbury

Thank you for your kind words its greatly appreciated. Michaella

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