I thought everything from start to finish went very smooth I will definitely use Hays Travel again and jet 2 airlines even though we was delayed for abit but we still got there and back and had a grea... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Mary helped us find a holiday for next year and we did book one,, she is kind and patient and explained details clearly, and offered us payment options. Thank-you.
L'entreprise a répondu
I contacted the Shepton Mallet branch via Facebook. Liam was straight on the case and so helpful and quick to reply an offer options of holidays from my specific choices. He made the booking process... Voir plus
L'entreprise a répondu
Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
27 High Street, BA4 5AQ, Shepton Mallet, Royaume-Uni
- 01749574032
4,9
Excellent
547 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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A very knowledgeable and friendly…
A very knowledgeable and friendly agent.
Willing to give advice and time for booking.
8 juillet 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your kind comments, I am glad we could help :)
Helpfulness of staff
Mary so very understanding, patient, friendly, helpful, empathetic.
The other young lady present backed Mary with all the footfall customers re currency, general enquires and answering phones
The only thing,the building really hot due to weather, aur conditioning woukd be nice as they gad to open shop door and traffic noise and walkers by not good for customers or staff.
12 juillet 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5* review, I'm so glad we were able to re-arrange your holiday and thank you for bearing with us in the warm weather, Mary
Friendly and so helpful
Friendly and so helpful. Respond to any queries really quickly.
Mary is particularly helpful and always tries to find the perfect match for your holiday plans.
3 juillet 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure finding and booking your holidays, I'm sure you will have a lovely time, Mary
Réponse de Hays Travel - Shepton Mallet
Many thanks for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Mary
Very helpful and answered all of our…
Very helpful and answered all of our questions, and enjoyable experience thank you.
28 juin 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your kind comments. I'm glad we could help :)
Helpful staff,getting the perfect…
Helpful staff,getting the perfect holiday requirements for our needs.
21 juin 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, MJ
As always we have received excellent…
As always we have received excellent help and advice from Hays Travel in Shepton Mallet. A big thank you to M J for her patience and good customer service.
Karen and Rob
13 juin 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5* review, I'm sure you will have a lovely holiday, MJ
Extremely helpful agent
We were extremely pleased with your Hays agent
She was brilliant and very patient
We were booking a cruise
This was our first trip on a cruise
So Mary was very helpful and got us organised
Thank you very much Mary
17 juin 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your Cruise, I'm sure you will have a lovely time, Mary
The staff know their job
The staff know their job, have traveled with the cruise companies so know the ships and can advise accordingly. Its good to book face to face rather than online.
30 mai 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure seeing you and booking your holidays, I'm sure you will have a lovely time, Mary
I've booked multiple holidays through…
I've booked multiple holidays through Hays Travel, and have always found the staff to be helpful and informative.
15 juin 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure booking your holidays, I'm sure you will have a lovely time, Mary
MJ was very helpful and we are very…
MJ was very helpful and we are very much looking forward to our holiday.
4 juin 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5 Star review, it was a pleasure booking your holiday, I am sure you will have a great time! MJ :)
Réponse de Hays Travel - Shepton Mallet
Thank you for your lovely comments, it was a pleasure booking your holiday I'm sure you will have a lovely time, Mary
Your rep
Your rep. Sue deserves a medal for patience and professional skill! My wife and I spent the best part of an hour as Sue meticulously arranged the holiday we were seeking. It was finally arranged witn all
the right boxes ticked. Well done Sue!
14 mai 2025
Réponse de Hays Travel - Shepton Mallet
It was a pleasure to spend time with you both on Wednesday, I am glad we got you the holiday that you wanted with a lovely view! Thank you for the 5 star review. Sue
Very welcoming no pressure put on us…
Very welcoming no pressure put on us relaxed atmosphere very knowledgeable
15 mai 2025
Réponse de Hays Travel - Shepton Mallet
Thank you so much for you kind comments :)
Excellent service as always helpful and…
Excellent service as always helpful and very efficient
29 avril 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure booking your holidays, I'm sure you will have a lovely time, Mary
Réponse de Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure booking your holiday, I'm sure you will have a lovely time, Mary
Helpful
A helpful, knowledgeable member of staff who listened to our needs & requirements & to find us a suitable holiday!
27 avril 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for the lovely feedback! It was my pleasure, I am sure you will all have the best family holiday - Sophie
Summer holiday 25 booked.
Hi, we went into Hays travel to inquire about a holiday, we were made very relaxed and welcome, Susan who
dealt with us was charming and very helpful and friendly, we came away very happy and with our next holiday booked, we will definitely use Hays, travel again,
22 avril 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your lovely review! It was a pleasure booking your holiday - Sue
We used Shepton mallet travel agency
We used Shepton mallet travel agency. Sophie was amazing from the start. She worked very hard looking for a suitable holiday for us we he gave her a few challenges but nothing was too much trouble.. We couldn't wait to book our. Holiday with them. Really looking forward now for our holiday.
26 avril 2025
Réponse de Hays Travel - Shepton Mallet
Thank you for your lovely comments, it was my pleasure! I am so pleased we found a holiday for you. You will both have an amazing time away - Sophie
Réponse de Hays Travel - Shepton Mallet
Thank you so much for your kind comments I am glad I could help :)
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