Nina Loose is new to the store and I couldn't praise her efficiency and patience enough. Despite numerous changes and additions she has helped us to plan the trip of a lifetime. This is the first time... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Helpful understanding staff who certainly did above and beyond their best to get just what we wanted. Sheringham branch you deserve a gold medal.
L'entreprise a répondu
Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... Voir plus
L'entreprise a répondu
Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
8 Wyndham Street, NR26 8BA, Sheringham, Royaume-Uni
- 01263 820400
4,9
Excellent
551 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff are always first class
Staff are always first class, and bend over backwards to help, We are not very technical minded and appreciate the help they give us. Also the searches done lead to the holiday we chose
10 mai 2026
Réponse de Hays Travel - Sheringham
Always lovely to see you & book your holiday. I am so pleased we were able to help and get everything sorted for you, Nina :)
Réponse de Hays Travel - Sheringham
Thank you for your review, it is always a pleasure to book your holidays.
I will pass on to Ellie when she is back in branch. Best wishes, Liv :)
It was an amazing service
It was an amazing service. The ladies were so helpful and sorted everything out for us regarding booking our cruise.
8 mai 2026
Réponse de Hays Travel - Sheringham
Thank you so much for your kind review, I am sure you'll have a lovely time. I will pass this on to Alice when she is back in branch.
Thank you, Liv :)
Nina listened to our requirements and…
Nina listened to our requirements and was very helpful in assisting us to a good result.
29 avril 2026
Réponse de Hays Travel - Sheringham
Thank you for your lovely review, It is always great to see you both! Ellie :)
Came to Sheringham just for an ice…
Came to Sheringham just for an ice cream and ended up with a holiday as your friendly and helpful staff ( Ellie )
Made it very easy to book and provided all the information we required.
5 mai 2026
Réponse de Hays Travel - Sheringham
Thank you for your lovely review, I am pleased we got you a great late deal booked. Hope you enjoyed your ice cream! Ellie :)
very good as always
29 avril 2026
Réponse de Hays Travel - Sheringham
We appreciate your continued positive feedback and are glad you are happy with our service. Ellie :)
Very professional
All the staff were extremely helpful, particularly Alice who took us through the booking.
29 avril 2026
Réponse de Hays Travel - Sheringham
Thank you for your feedback, I will pass this onto Alice. Ellie :)
Ellie was very helpful and efficient.
Very efficient and helpful as are all the staff at Sheringham.
20 avril 2026
Réponse de Hays Travel - Sheringham
Thank you for your lovely review, Ellie :)
Helpful advice and good service
Helpful advice and good service but you pay more than booking it online
17 avril 2026
Réponse de Hays Travel - Sheringham
Thank you for your review, We're glad we could help and service your needs. Ellie :)
Lovely lady
Lovely lady, very helpful and understanding of my needs as I’m nearly 80. Got me sorted in no time. I’m a long time friend of Mr and Mrs Gajjar, I’m joining them on holiday . I’m very excited so thanks to Nina I’m all set to go.
Many thanks
June Berry
16 avril 2026
Réponse de Hays Travel - Sheringham
Thank you for your lovely review, I will pass this onto Nina. Ellie :)
Excellent service
Excellent service! Friendly & helpful, can't fault the staff.
We always book through Hays because the overall experience is great!
15 avril 2026
Réponse de Hays Travel - Sheringham
Thank you for your kind words. We're pleased to continue deliver service which makes you return. Ellie :)
Straightforward booking process
The lady who dealt with our request was friendly, helpful and knowledgable.
The booking process was fairly straightforward and the pricing competitive.
11 avril 2026
Réponse de Hays Travel - Sheringham
Thank you for your lovely review, I will pass this on to Nina, Thanks, Ellie :)
Nine was very informative and was able…
Nine was very informative and was able to explain details very clearly !
7 avril 2026
Réponse de Hays Travel - Sheringham
Thank you so much for your kind review, I will pass this on to Nina for you. Many thanks, Liv :)
Ellie in Sheringham was very helpful…
Ellie in Sheringham was very helpful and promptly found us the information we needed.
29 mars 2026
Réponse de Hays Travel - Sheringham
Thank you for your lovely review, It was a pleasure to do your booking! Ellie :)
Very efficient service
Very efficient service. Nina listened to what we were looking for and found us several holidays to choose from. She then helped with the booking when the payment system didn’t work for us.
22 mars 2026
Réponse de Hays Travel - Sheringham
It was lovely to see you both and get your holiday all booked so pleased I was able to help, I am sure you will have a lovely time Nina.
Friendly and efficient holiday booking experience from Hayes Travel in Sheringham
My experiences with booking vacation via websites has not always been great and can be quite hard work. I decided to use a face-to-face travel agent to evaluate the experience. The Hayes travel in Sheringham is my closest branch but I decided to call instead. The call was answered quickly and I spoke with Nina, who was very pleased to help me book my vacation. I knew the location/hotel and dates I wanted. Nina quickly went through everything and answered all my questions efficiently. Something that's missing from online booking systems. Nina managed to match the online price and I booked straight away. Follow ups and paperwork have been delivered as promised and I now feel safer with Hayes managing things from now on.
21 mars 2026
Réponse de Hays Travel - Sheringham
Thank you for lovely comments, I am so pleased to hear that your experience booking with us was so positive and I was able to help. It's great to know that we could provide efficient and helpful service, matching online prices and delivering on our promises. Thank you for your feedback and for trusting us with your vacation plans.
Excellent
Ellie was extremely helpful & patient. Fou nd the perfect holiday (hopefully!)
17 mars 2026
Réponse de Hays Travel - Sheringham
Thank you for your lovely review, It was a pleasure, Ellie :)
Very helpful patience and if they can't…
Very helpful patience and if they can't find what you want they will do it for you .
6 mars 2026
Réponse de Hays Travel - Sheringham
Thank you for your lovely review, Ellie :)
Réponse de Hays Travel - Sheringham
Thank you for your review, It was a pleasure to get you booked. Ellie :)
Réponse de Hays Travel - Sheringham
Thank you for your review! Ellie :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.