Very efficient assistance from Hay's at Shildon. Most helpful and informed throughout our holiday process. Booking was straight forward and the staff first class. Very pleased.
L'entreprise a répondu
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Lisez les avis des autres
We have been using hays travel for a lot of years and have found them very helpful when booking our holidays. We found them very competitive in price. The staff are very friendly and they sort everyth... Voir plus
L'entreprise a répondu
The lass that seve us for Benidorm 1st Dec for a week she was very helpful kind and patient and helpful . We both pensioner and she offered to help us when time come to put on to an apps on my pho... Voir plus
L'entreprise a répondu
I've got booked my holidays and got currency for over 30 years at the Shildon Hays travel branch Always a delight My first time meeting Sian and lovely, friendly and professional lady expla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
63 Church Street, DL4 1DT, Shildon, Royaume-Uni
- 01388 777000
4,9
Excellent
849 avis
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Makes life easy
Never book anywhere else, always friendly efficient staff, makes life easy.
30 octobre 2025
Réponse de Hays Travel - Shildon
Thank you very much for your lovely feedback it was a pleasure booking your holiday :) elaine
Kassandra....always have and always…
Kassandra....always have and always will book with this lady. She is always helpful, always smiling and always goes above and beyond.
19 octobre 2025
Réponse de Hays Travel - Shildon
Thank you so much for taking the time to leave some lovely feedback for Kassandra. She will be over the moon and I will be sure to pass this onto her :)
Thanks
Lorraine
Megan was really helpful and the…
Megan was really helpful and the booking process was very smooth
25 octobre 2025
Réponse de Hays Travel - Shildon
Thank you so much Claire, im really glad you found the process to be nice and easy. Thanks, Megan
Réponse de Hays Travel - Shildon
Thank you very much for your lovely review, pleased we were all helpful to you in branch and you got to use your gift card.
Thank you Kassandra
Found the holiday we were wanting
Found the holiday we were wanting. Elaine went above and beyond looking for our perfect holiday searching through many hotels. Great service. We always book with hays travel shildon 👍
24 octobre 2025
Réponse de Hays Travel - Shildon
Thank you very much for your lovely feedback ...It was a pleasure booking you. Elaine :)
Very friendly.Nothings is a problem…
Very friendly.Nothings is a problem they go that extra mile to find the suitable holiday.They explain everything in detail. They also book airport car parking.
I wouldn’t go anywhere else.
24 octobre 2025
Réponse de Hays Travel - Shildon
Thanks very much for your feedback its lovely to hear this and it was a pleasure booking you .Elaine:)
Excellent once again especially Megan…
Excellent once again especially Megan from shildon branch so very helpful answering all my questions very friendly hope to book again in near future thank you Megan
21 octobre 2025
Réponse de Hays Travel - Shildon
Aww it was a pleasure, I know you will have the most amazing time in Ibiza and can't wait to hear all about it. We wouldn't want you going anywhere else! Thank you again, Megan x
Réponse de Hays Travel - Shildon
thank you for your review ...it was a pleasure
Shildon Branch
Réponse de Hays Travel - Shildon
Thank you for your review on service received at Shildon, pleased we do a great job.
Thank you Shildon Branch
Megan was very helpful in finding what…
Megan was very helpful in finding what I wanted at a good price
15 octobre 2025
Réponse de Hays Travel - Shildon
Thank you so much for your lovely review lynsey, im so glad we got you all sorted and you've now got your tickets booked your going to have an amazing time Thanks, Megan :)
As always from walking through the door…
As always from walking through the door listening to to our thoughts on the holiday checking our requests and placing the order
12 octobre 2025
Réponse de Hays Travel - Shildon
Thank you so much for your lovely Review Keith we really appreciate it. Thank you Megan :)
Very informative
Very informative, quick and easy. Nothing was too much trouble. Would definitely use again 🙂
9 octobre 2025
Réponse de Hays Travel - Shildon
Thank you very much for your lovely review on my service pleased nothing was too much trouble and we managed to get you booked on your exciting New York trip.
Thank you Kassandra
Prompt reply
Prompt reply, provided all details asked. Booked up easy pay deposit and direct debit to spread cost very good
5 octobre 2025
Réponse de Hays Travel - Shildon
Thank you for your Lovely Review Joanne i hope you have an amazing time Thanks, Megan :)
Very friendly and more than helpful
Very friendly and more than helpful. I always feel at ease when I need assistance with choosing a holiday. All the staff are very knowledgeable.
5 octobre 2025
Réponse de Hays Travel - Shildon
Thank you for your lovely review on my service, pleased I found you the best flight at the right cost in order to go and see your daughter in Canada.
Thank you
Kassandra
Elaine at the shildon branch was very…
Elaine at the shildon branch was very helpful excellent service
4 octobre 2025
Réponse de Hays Travel - Shildon
Thank you very much for your lovely review ..I'm pleased I could help :) Elaine
Holiday booking experience.
Our holiday was booked efficiently by Trudy. Any questions we had were answered and reliable advice given where needed.
We have always found the staff at Hays Office in Shildon, to be friendly, very helpful and professional.
1 septembre 2025
Réponse de Hays Travel - Shildon
Thank you very much for your kind review on service received from Trudy. Pleased the staff at Shildon are friendly and helpful to your needs.
Thank you Kassandra
Megan couldn’t have been more helpful…
Megan couldn’t have been more helpful and always kept me informed
29 septembre 2025
Réponse de Hays Travel - Shildon
Thank you so much for your lovely review Linda! i really appreciate it, its a please dealing with you as always :)
Many Thanks, Megan
Trudy Hall you are a STAR
I would like to say how friendly, professional, informative and accommodating Trudy Hall was throughout our journey exploring holiday options for cruises. I bombarded Trudy with so many options and questions and she was an absolute star in getting back to me time and time again with speedy responses with the answers and additional information to help us with our decision. It was lovely to meet her face to face when finally booking our cruise to be able to share our gratitude for all her hard work and help, although sad to hear she was leaving to pastures new, I know her new job will have gained a trooper with such a lovely person with a lovely, friendly manner with working with the public. A thank you goes out to Kassandra making the double booking much more easier
18 septembre 2025
Réponse de Hays Travel - Shildon
Thank you very much for your lovely review on myself and Trudy service whilst booking your cruises. Yeah I know Trudy is on to pastures new, and its sad to see her leave, but rest assured your cruises bookings are in safe hands with Myself.
Thank you Kassandra
Well looked after and guided by professional.
Turned up without a clear view of our requirements. Cassandra helped us focus and managed our way to a decision, which in turn led to our booking the holiday. No fuss, no time limit, just experience leading to positive outcome.
13 septembre 2025
Réponse de Hays Travel - Shildon
Thank you very much for kind review on my service, Pleased I managed to get you a holiday that you wanted, and it was not giving up on the cruise holiday as I knew there were flights available from Newcastle.
Thank you Kassandra
Good friendly experience
The staff spent time with us going over all of our options for our holiday and made sure we were happy with our choices. They were friendly and we will definitely use the branch again
16 septembre 2025
Réponse de Hays Travel - Shildon
Thank you very much for your lovely review on Service received from myself. Pleased we managed to get your family moon booked to Disneyland Paris and for a longer duration.
Thank you Kassandra
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