Well another excellent supportive booking by Kelsey. I was disappointed when my first holiday "date " was un available , but kelsey's reassurance that "i'm sure we will ge... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement23 The Concourse shopping centre, WN8 6LE Skelmersdale, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We,always go to Skelmersdale to see Janette she is wonderful Nothing to much trouble and always,finds us the best flight times and holiday . Wouldn't go anywhere else.
L'entreprise a répondu
I book practically all my holidays through Hays. I find them very helpful and have even priced matched holidays for me. My 1st point of call in the branch is Ann-Marie (Skelnersdale) whether in pe... Voir plus
L'entreprise a répondu
Always used Hays Travel, they are the best. Nothing was too much trouble for them. Searching many flights to get us the right one to accommodate 7 family members. Excellent service and all done with a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
23 The Concourse shopping centre, WN8 6LE, Skelmersdale, Royaume-Uni
- 01695 720117
4,9
Excellent
627 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Skelmersdale
Thank you for booking your Holiday with us at the Skelmersdale branch look forward to seeing all the Magical Pictures .
Janette
Kelsey helped my partner and me find…
Kelsey helped my partner and me find the ideal wheelchair accessible mini break, we are extremely happy.
12 décembre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for your kind words it was a pleasure booking your Holiday
Réponse de Hays Travel - Skelmersdale
Thank you for this we will be sure to pass this on to Janette :) we look forward to welcoming you in to store again
Had a fab experience while booking our…
Had a fab experience while booking our holiday for next year in store all our questions were answered and our choices for rooms and seats on flights made it a very good experience and the member of staff was amazing
5 novembre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for your kind words, we will be sure to pass this on to Ann-Marie :)
Millie was fab went above and beyond…
Millie was fab went above and beyond can’t thank her enough
21 novembre 2025
Réponse de Hays Travel - Skelmersdale
Thankyou for taking the time to write a review regards Millie's service & look forward to booking many more.
Kind Regards Janette
Janette was very knowledgeable and very…
Janette was very knowledgeable and very helpful in helping us choose our next cruise holiday.
15 novembre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for taking the time to write a review on the service you received from Janette
Réponse de Hays Travel - Skelmersdale
Thank you for taking the time to write a review regarding your service in branch with Millie look forward to seeing you again.
Kind Regards Janette
Love the staff always glad to help we…
Love the staff always glad to help we always book with hayes
26 octobre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for you kind words it is always lovely to see you in store
Jeanette was excellent and went out of…
Jeanette was excellent and went out of her way to help.
24 octobre 2025
Réponse de Hays Travel - Skelmersdale
Thank you so much for your lovely feedback. We look forward to seeing you in branch again soon
Réponse de Hays Travel - Skelmersdale
Thank you for your Kind words it was a pleasure booking your Holiday
Anne Marie at your skelmersdale store…
Anne Marie at your skelmersdale store never fails to find me exactly what I am after by me supplying one a budget figure to go on. Anne Marie is a credit to Hayes travel.
17 octobre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for your feed back we hope to see you in store again soon
Never booked a holiday before
I wanted to book my husband a surprise, iv actually Never booked a holiday before and had no idea where to start. Anne Marie Jones the lovely lady who helped me through the entire process, was both patient, thoughtful and extremely knowledgeable in every aspect. Highly recommended.
22 octobre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for your kind words
Help full with a smile
21 octobre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for your kind words. Hope to see you in store again soon:)
Kindest Regards,
All at Hays Skem.
Really friendly and knowledgeable staff…
Really friendly and knowledgeable staff member (Ann Marie). Made booking our family holiday easy. Would recommend to everybody
15 octobre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for your kind words it was a pleasure booking your Holiday and we look forward to welcoming you back into store again soon
We were dealt with quickly and our…
We were dealt with quickly and our questions were answered satisfactorily. Although after booking our cabins were altered but rather than cancel we accepted the alternatives. Apart from this everything else was acceptable
5 juillet 2025
Réponse de Hays Travel - Skelmersdale
Thank you for your valuable feed back. The cabins have been changed to reflect the dates you made from the initial enquiry. I hope this answer any other queries you may have. We look forward to seeing you in branch again soon
Excellent Service by Jeanette
Excellent Service by Jeanette. I knew the Holland America cruise I wished to book. She arranged a package deal with flights, transfers and 2 nights in a hotel before embarkation. A cabin upgrade was offered (and accepted) and an board credit included. Hotel and flight options offered and discussed for greatest convenience.
11 octobre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for writing a review of the service received from Janette , I will ensure your positive comments are passed onto her.
Amazing customer service
Great service from the lady we seen. We came away with 2 holidays and both great deals.
1 octobre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for your kind words it was a pleasure booking your Holidays we look forward to seeing you back in store soon
Réponse de Hays Travel - Skelmersdale
Thank you for your kind words it was a pleasure helping you with your Holiday and we look forward to seeing you again soon
Excellent so far
Excellent so far. We were well looked after when booking our holiday.
20 septembre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for your feedback we look forward to seeing you back in store
Helpful. Friendly.
the always very friendly staff were able to find a suitable flight and book everything we needed.
21 septembre 2025
Réponse de Hays Travel - Skelmersdale
Thank you for you kind words we will be sure to pass this on to millie
we will look forward to seeing you again soon :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.