Hays Travel - Southbourne Avis 

488
TrustScore 5 sur 5

4,9

36 Southbourne Grove, BH6 3RA Southbourne, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

When we made our booking we knew where we wanted to go + hotel, Laura was very professional, polite, explained everything from start to finish. Have used Hays several times as everything is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade again this year has provided us with exceptional service. She put together a Canada package for us with professional expertise. And helped us with our decision booking flights for our next Florid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience. Always good advice and knowledgeable. The team at Southbourne are always very willing to assist even when we are not sure where to go! Thank you for your assistance.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The wonderful staff at our local Hays Travel in Southbourne always take time and effort to get you the holiday you dreamed of. From checking locations, selecting the right hotels to suit needs and ens... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 36 Southbourne Grove, BH6 3RA, Southbourne, Royaume-Uni

  • 01202 417700

4,9

Excellent

TrustScore 5 sur 5

488 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(488)

119 579 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Chrystalla’s outstanding service

Chrystalla is so knowledgeable, personable, patient and practical. For our group of four, we had very exacting needs for a bucket list holiday next year. From the start Chrys understood what we were after and went above and beyond to deliver and at a very reasonable price too - beating all those we secured ourselves and with added extra protection of ATOL/ABTA. Truly outstanding service.

20 mai 2026
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Réponse de Hays Travel - Southbourne

We are so pleased to hear about your positive experience. It's wonderful to know we could help craft your special holiday with such care and expertise. Thank you for your kind words.

Noté 5 sur 5 étoiles

Was very helpful and made us feels so…

Was very helpful and made us feels so comfortable and found us our perfect destination for our honeymoon.

7 mai 2026
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Réponse de Hays Travel - Southbourne

We're so happy we could assist in planning your honeymoon and that we made you feel comfortable. Thank you for your wonderful feedback.

Noté 5 sur 5 étoiles

Jade was great

Jade was great, she gave us a raft of different holiday choices showing all the details and no hidden charges! All were inside our budget and time window...
Then we realised that we couldn't do the dates we had supplied 🫣 guess what,she did it all again for us!
This time she found a perfect holiday for us and we booked immediately.
Great customer service 👏

17 avril 2026
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Réponse de Hays Travel - Southbourne

We're delighted to hear that you received excellent customer service and that we could assist you in finding the perfect holiday, even with the date adjustments. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

The staff at Southbourne Office was efficant polite invested in finding the information that works for you always I will always go this branch friendly & are brill with sourcing information best deals

The staff at Southbourne Office was as always brilliant. They were thoughtful looked for what needed & covered everything even things I did not think about I am very satisfied.

I always use this particular branch & I have always had a wonderful experiance to & from my travels.

22 avril 2026
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Réponse de Hays Travel - Southbourne

We're happy to hear that our Southbourne team was brilliant and thoughtful! We appreciate your continued loyalty and are delighted that you consistently have a wonderful experience with us for your travels.

Kind Regards
Hays Travel - Southbourne

Noté 5 sur 5 étoiles

My friend and I wanted to book a much…

My friend and I wanted to book a much needed holiday and Amy in the Southbourne branch was wonderful. She found various places in our price range and took time explaining things thoroughly. She booked our hotel, flights, insurance, plane seats, car parking place, everything we needed to take the pressure off us. She was very patient and didn’t hurry or pressurise us at all. She will sort putting whatever on our phones nearer the time. A happy relaxing experience and a holiday which we are looking forward to very much. Thank you Amy.

29 avril 2026
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Réponse de Hays Travel - Southbourne

We're happy to hear that your holiday booking experience was relaxing and stress-free. We appreciate you highlighting the patience and thorough assistance you received. Thank you for your positive feedback!

Noté 4 sur 5 étoiles

Booking made easy

Very helpful and my flights to France were sorted out and I managed to get window seats for my flights.

22 avril 2026
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Réponse de Hays Travel - Southbourne

We're happy to hear that we could assist you with your flights to France and secure window seats. Thank you for your positive feedback!

Kind Regards
Hays Travel - Southbourne

Noté 5 sur 5 étoiles

We dropped into the Southbourne branch…

We dropped into the Southbourne branch of Hayes at the weekend.
We met Chris Pullman whom we have known for years. As usual she gave us lots of time and went through the various holidays in detail weighing up the pros and cons in detail of each. In the end we opted for a weeks holiday in Turkey.
Great service from Chris as usual.

19 avril 2026
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Réponse de Hays Travel - Southbourne

We're happy you received great service at our Southbourne branch. It's wonderful to hear that our team member gave you lots of time and attention, helping you choose the perfect holiday. Thank you for your positive feedback!

Kind Regards
Hays Travel - Southbourne

Noté 5 sur 5 étoiles

The staff at the Southbourne Branch are…

The staff at the Southbourne Branch are always friendly and efficient.

15 avril 2026
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Réponse de Hays Travel - Southbourne

We appreciate your kind words! It's great to know our team is friendly and efficient. Thank you for your positive feedback.

Kind Regards
Hays Travel - Southbourne

Noté 5 sur 5 étoiles

Very happy just booked a great holiday…

Very happy just booked a great holiday had help from chrystalla and Jade

12 avril 2026
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Réponse de Hays Travel - Southbourne

Gill Perriam,

We appreciate you sharing your positive experience. We're so happy we could assist you in booking a great holiday!

Regards
Hays Travel Hastings

Noté 5 sur 5 étoiles

Thank you so much Hayes Travel…

Thank you so much Hayes Travel Southbourne 😀for helping me find the perfect African safari for my 50th Birthday.
There was so much choice and options but with your help found the perfect one for us.
We are very excited it is booked , we can’t wait.

This is our 3rd holiday organised by Hayes Travel Southbourne and many more to be booked in the future ❤️. Every holiday has been perfect for us.

Thank you Chrystella and Jade.

15 mars 2026
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Réponse de Hays Travel - Southbourne

We're so happy we could help you find the perfect safari for your special birthday! It's wonderful to know this is your third holiday booked with us, and that we consistently create perfect experiences for you. We look forward to helping you plan many more trips in the future.

Noté 5 sur 5 étoiles

Jade took her time when I wanted to…

Jade took her time when I wanted to book holiday and looked at different options

18 mars 2026
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Réponse de Hays Travel - Southbourne

We're happy to hear that you appreciated the time taken to explore various holiday options. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

It was so reassuring to be able to book…

It was so reassuring to be able to book our holiday with Hays travel. Laura could not have been more helpful and efficient we can now look forward to our first trip abroad for years with excitement and confidence.

10 mars 2026
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Réponse de Hays Travel - Southbourne

We appreciate you taking the time to leave us a review. We're happy to hear that you found our team helpful when booking your holiday. We hope you have a wonderful trip!

Noté 5 sur 5 étoiles

It was everything I was hoping for and…

It was everything I was hoping for and I ended up with a better holiday than I had anticipated at an excellent price

10 mars 2026
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Réponse de Hays Travel - Southbourne

We're happy to hear that you had a better holiday than expected at an excellent price! Thank you for booking with us; we appreciate your feedback.

Noté 5 sur 5 étoiles

Hayes Southbourne are great.

Jade and Chrissie are brilliant. Very professional and they always find a holiday within our timescale and budget and make us feel confident about our holiday purchase.

5 mars 2026
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Réponse de Hays Travel - Southbourne

Terence Pitt,

We appreciate you taking the time to leave your kind feedback. We're so happy to hear that our team makes you feel confident when booking your holidays.

southbourne, Hays Travel

Noté 5 sur 5 étoiles

As usual Chrystalla was friendly

As usual Chrystalla was friendly, helpful and efficient.

4 mars 2026
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Réponse de Hays Travel - Southbourne

We appreciate you sharing your experience with us! We are so happy to hear that you found our team member friendly, helpful and efficient.

Noté 5 sur 5 étoiles

Chrys was most attentive and we are…

Chrys was most attentive and we are very satisfied with the service we received

1 mars 2026
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Réponse de Hays Travel - Southbourne

John Searle,

We appreciate your feedback and are so glad to hear that you were satisfied with the attentive service you received.

southbourne, Hays Travel

Noté 5 sur 5 étoiles

JUST EVERYTHING

JUST EVERYTHING. NO PRESSURE GIVEN TIME TO THINK ETC & VARIOUS OPTIONS

27 février 2026
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Réponse de Hays Travel - Southbourne

Mr Harold,

We're happy to hear that you felt comfortable with the options and time we provided. Thank you for your positive feedback!

southbourne, Hays Travel

Noté 5 sur 5 étoiles

Very helpful and friendly service

Very helpful and friendly service. Nothing was too much trouble.

27 février 2026
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Réponse de Hays Travel - Southbourne

We appreciate you taking the time to leave us such a great review. We are so glad we could provide friendly and helpful service.
Hays Travel

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