We went in to see Alyson who has done many bookings for us. Also booking seats on the plane. Alyson goes the extra mile for us she is an ambassador to your company. With her continuous professional d... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lady was extremely helpful as we had no idea where we wanted to go! Less than 40 minutes and it's all booked including airport parking! App was useless! I have used you before but couldn't remember... Voir plus
L'entreprise a répondu
Rebecca was very welcoming, straight forward booking and very helpful. Printed all the details for me and gave me advice on what trips were available
L'entreprise a répondu
Jake from the Southport branch was absolutely brilliant, very helpful and found a suitable hotel for my first solo trip next year, very polite
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
57 Chapel Street, PR8 1AL, Southport, Royaume-Uni
- 01704 778695
4,9
Excellent
995 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Team at Hayes Southport are brilliant
Team at Hayes Southport are brilliant, great knowledge thanks Jake
22 mars 2026
Réponse de Hays Travel - Southport
I wouldn't let you book with anyone else :-) Jake
Welcoming staff with good travel knowledge
Staff are friendly andcknowledgeable. Not pushy, which for me is a big turn-off. I was allowed to make my own choices
14 mars 2026
Réponse de Hays Travel - Southport
Aww thank you for such a lovely review. Im glad you were happy booking with Natalie :-)
Booking with Hays
Hi our experience with Hays was very quick and efficient with a friendly member of staff. We have booked with Hays before and would highly recommend them.
Kind regards
Karen and Kevin Humphries
8 mars 2026
Réponse de Hays Travel - Southport
Always a pleasure to help, If you need further assistance please let us know - Team Southport
Very helpful and friendly staff
Very helpful and friendly staff. Found me a fantastic last minute holiday deal. Couldn’t have done anything more to make it a pleasant experience. Fantastic service, shop and staff xx
6 mars 2026
Réponse de Hays Travel - Southport
Good Morning, Nicola,
Thank you so much for this lovely review, it is so nice to hear and we are so glad you have had such a positive experience.
Many thanks,
Natalie, Hays Travel Southport
Réponse de Hays Travel - Southport
Good Afternoon, Mr Fallows,
Thank you for this kind review we are so happy to hear this and look forward to seeing you again soon.
Kind Regards,
Hays Travel Southport
Always a pleasant experience
Always a pleasant experience visiting the Southport branch. Staff are helpful, knowledgeable and patient ! As ever you come away in the knowledge that staff are on your side and that you have a great holiday deal.
3 mars 2026
Réponse de Hays Travel - Southport
Thank you Tracey for this lovely review. Always a pleasure to help and if you need any further assistance please let us know and we will be happy to help - Jake
Staff welcome
All of the staff welcomed me as I entered the shop. Getting all the information on the holiday was easy and helpful.
11 mars 2026
Réponse de Hays Travel - Southport
Happy to help Kenneth and if you need further assistance please let me know and i will be happy to help - Jake
Alway a pleasure
At Hays booking a holiday is always a pleasure, the staff make it so simple, tailoring your holiday to suit you...
5 mars 2026
Réponse de Hays Travel - Southport
Good afternoon,
We're happy to hear that your holiday booking experience with us is always a pleasure! Thank you for booking with Hays Travel.
Southport, Hays Travel
Réponse de Hays Travel - Southport
Than you for the 5 star review and thank you for booking
Excellent service from all the staff…
Excellent service from all the staff and Alison the Manager at your branch in Southport
21 février 2026
Réponse de Hays Travel - Southport
We appreciate you highlighting the excellent service from our team. We are so glad that you had such a positive experience with us.
Very friendly quick and effient
Very friendly quick and effient
Had been to tui over road waited 30 mins and wasnt even acknowledge. Usually do use hayes and will cont to do
2 mars 2026
Réponse de Hays Travel - Southport
We're happy to hear that you found our service friendly, quick, and efficient. We appreciate your continued loyalty and value your feedback.
Staff are always helpful &friendly…
Staff are always helpful &friendly nothing is to much trouble for them when ever we have gone into the shop
23 février 2026
Réponse de Hays Travel - Southport
Thank you Maureen. Always a pleasure and if you need further assistance please let us know and we will be happy to help - Team Southport
Always a top and friendly service…
As always such good service and Izzy was professional and knowledgeable.
It is always a pleasure to be helped in finding the best holiday which fits our needs and expectations.
27 février 2026
Réponse de Hays Travel - Southport
Good Afternoon, Mr Gabbott,
Thank you so much for this kind review, we are so happy to hear this and look forward to seeing you again in the future .
Many thanks,
Hays Travel Southport
Molly was so very helpful and guided us…
Molly was so very helpful and guided us through what we needed
20 février 2026
Réponse de Hays Travel - Southport
Thank you for the lovely review. We are always happy to help - Team Southport
Réponse de Hays Travel - Southport
We appreciate your kind words! We are so glad our team member was able to provide such helpful and pleasant assistance to you during your visit.
Great way to start the holiday
My daughter and I were listened to and all our questions were answered .We felt well looked after and were assisted to find the exact holiday we were looking for .So friendly and helpful .Would afmdvice everyone to book through them
25 février 2026
Réponse de Hays Travel - Southport
Lu Dahat,
We appreciate you taking the time to share your experience. We are so happy we could assist you and your daughter in finding the perfect holiday.
Southport, Hays Travel
Very friendly and experts in their…
Very friendly and experts in their role. Thank you
24 février 2026
Réponse de Hays Travel - Southport
More than a pleasure Mrs Wilson, Have a safe trip and thank you for your lovely feedback
Professional as always
Professional as always.
Rebecca was extremely helpful, she gave us excellent advice, sorting us out from start to finish, enabling us to leave with complete peace of mind.
18 février 2026
Réponse de Hays Travel - Southport
We appreciate you taking the time to leave us such a kind review! We're so happy to hear that our agent provided you with excellent advice and peace of mind.
Helpful friendly staff and I formative…
Helpful friendly staff and I formative about our trip
22 février 2026
Réponse de Hays Travel - Southport
We appreciate your kind words! We are so happy our staff could provide helpful and informative assistance for your trip.
Very helpful and pleasant staff
Very helpful and pleasant staff who gave us the holiday and deal that we were hoping for with minimal fuss
23 février 2026
Réponse de Hays Travel - Southport
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our team met your expectations.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.