Hays Travel - Southsea Avis 

532
TrustScore 5 sur 5

4,9

6 Palmerston Road, PO5 3QH Southsea, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service again from Hays. Latasha was great at multi-tasking, dealing with several calls to agents and airlines at the same time. She managed to get our desired tour in our restricted date r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An impromptu request in store, following an email from Hays advertising a trip, I expected to be in the store for ages but Latasha took the details and the amendments to the trip I wished to make and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited the Southsea branch and yet again the staff did not disappoint. Although we have been extremely late in booking our summer holiday Derek and Tasha still managed to find us the holiday we wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We entered the store with only a vague idea of what we wanted. Victoria was very patient and took the time to explain all our options. Subsequent to our receiving the itineraries/quotes there were a f... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 6 Palmerston Road, PO5 3QH, Southsea, Royaume-Uni

  • 02392 986516

4,9

Excellent

TrustScore 5 sur 5

532 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(532)

121 995 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

really friendly staff very helpful

really friendly staff very helpful

9 mars 2025
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Réponse de Hays Travel - Southsea

Thank you for your kind comments and for taking the time to do our review, we look forward to seeing you in the shop again soon :)

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, responsive to changes in requirements.

14 mars 2025
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Réponse de Hays Travel - Southsea

Thank you for your lovely comments, it was a pleasure to help you with your holiday plans and we look forward to seeing you soon :)

Noté 5 sur 5 étoiles

Friendly and thoroughly professional…

Friendly and thoroughly professional service. Cerys is a great asset to your company. Very efficient and ready to adapt to my personal requirements and offer advice when needed. I would recommend anyone to use the Southsea Hays branch for their travel arrangements.

11 mars 2025
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Réponse de Hays Travel - Southsea

Thank you so much for leaving this lovely review, we are so glad you were happy with the service provided and we hope to see you again soon.
Its always a pleasure to help you with your travels!
Best Wishes
Latasha :)

Noté 5 sur 5 étoiles

Hays Travel Southsea

I always go to my local branch of Hays Travel when I am planning a trip abroad to see friends or have a holiday. It may be for currency, booking a package holiday or just advice. The service is uniformly friendly, knowledgeable, and efficient. It's a refreshingly excellent and trustworthy experience

8 mars 2025
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Réponse de Hays Travel - Southsea

WOW!

Such a lovely review! Thank you for taking the time to leave us your kind words!

I am glad we were able to help organise your holiday!

Noté 5 sur 5 étoiles

everyone i spoke to was very helpful…

everyone i spoke to was very helpful and came back to me promptly with lots of quotes. great team at Southsea branch.

26 février 2025
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Réponse de Hays Travel - Southsea

Thank you for taking the time to leave these lovely comments! Always a pleasure to get you booked on your holidays! :)

Noté 5 sur 5 étoiles

Excellent customer service

Our requests were listened to and expertly applied to our holiday destination search in terms of location experience, flight times and hotel requirements. It was a friendly and really relaxed appointment and I felt we have come away with a good value deal for our holiday dates and we are looking forward time away in Madrid as a result. We have used Hays travel many times before and keep returning because of the ease, peace of mind and professional approach of all the staff that we have encountered on each visit. We also use them for our holiday insurance and foreign currency - all of which is good value for money.

25 février 2025
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Réponse de Hays Travel - Southsea

Thank you for your lovely comments, it is always a pleasure to help you with your holidays and currency. We look forward to seeing you in our branch soon :)

Noté 5 sur 5 étoiles

They were very helpful

They were very helpful. Looked up lots of cruises for me. We’re not hurried or pushy
I have booked several holidays previously with them and all has gone well.

25 février 2025
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Réponse de Hays Travel - Southsea

Hello, thankyou for your kind review were glad you have had this experience and cant wait to see you next time!
-Samantha :)

Noté 5 sur 5 étoiles

Cerys was very helpful and has sorted…

Cerys was very helpful and has sorted out a group being able to book individually, even through a different agency, and liaise with Fred Olsen that we would be a group.
Great service

15 février 2025
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Réponse de Hays Travel - Southsea

Wow! Such lovely words!

Thank you for taking the time to this this fantastic review.

It was a pleasure getting all of you booked onto the Cruise, you will have fab time!

Cerys :)

Noté 5 sur 5 étoiles

5 stars

We have used Hays in Southsea, Hampshire multiple times now and find the staff very helpful and thorough.

16 février 2025
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Réponse de Hays Travel - Southsea

Thank you so much for your lovely comments it is always a pleasure to assist you with your holiday plans and I look forward to seeing you in the shop again very soon :)

Noté 5 sur 5 étoiles

Very patient,very polite.

Very patient, very polite ,very efficient .Makes it easy to book a holiday ,relaxing as they do not rush you.Warm amicable staff.

11 février 2025
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Réponse de Hays Travel - Southsea

Thank you for your kind comments it is always a pleasure to help you with your holiday plans :)

Noté 5 sur 5 étoiles

An excellent experience

An excellent experience

8 février 2025
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Réponse de Hays Travel - Southsea

Thank you for taking the time to do our service review and thank you for booking with us again :)

Noté 5 sur 5 étoiles

Hays always listen

Hays always listen to what you want and need in your travel experience. They make you feel that your wishes and needs are very important. I think they go the extra mile to meet your requirements.

30 janvier 2025
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Réponse de Hays Travel - Southsea

Thank you for taking the time to do our review and for your lovely comments :)

Noté 5 sur 5 étoiles

Friendly professional staff who walk…

Friendly professional staff who walk the extra mile for the customer.
Impressive - would not go anywhere else.

30 janvier 2025
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Réponse de Hays Travel - Southsea

Thank you for taking the time to do our review and your kind comments. We look forward to seeing you in the shop again very soon :)

Noté 5 sur 5 étoiles

Helpful & thorough.

Victoria was extremely helpful. She was very thorough in explaining all the different options allowing us to make informed decisions about flights, etc. We wouldn't hesitate to come back here to book future holidays.

30 janvier 2025
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Réponse de Hays Travel - Southsea

Thank you so much for your lovely comments it is always a pleasure to assist you with your holiday plans and I look forward to seeing you in the shop again very soon :)

Noté 5 sur 5 étoiles

Repeat experience

Repeat experience
We have used Hays Southsea on several occasions and always with Cerys because she is lovely, helpful totally understands our requirements. We have build a good rapour with her and it's brilliant service.

5 février 2025
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Réponse de Hays Travel - Southsea

Thank you for taking the time to leave this kind review, we are glad you were happy with your experience and I will pass these comments on!

Best Wishes
Samantha :)

Noté 5 sur 5 étoiles

member of staff was patient and…

member of staff was patient and knowledgeable

29 janvier 2025
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Réponse de Hays Travel - Southsea

Thank you for leaving this lovely review, we are so glad you were happy with the service provided and we hope to see you again soon.

Best Wishes
Latasha :)

Noté 5 sur 5 étoiles

Great service at Southsea Hays

Latisha took very good care of us at the Southsea office and answered all of our questions about our upcoming cruise. We will be coming back to book more holidays with Hays.

Thank you 😊

3 février 2025
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Réponse de Hays Travel - Southsea

Thank you for taking the time to fill out our service review! I am so glad we were able to find the right cruise for you! Always a pleasure serving you both in store :)

Noté 5 sur 5 étoiles

As soon as we came into the store we…

As soon as we came into the store we were made to feel welcome, our agent was fantastic, patient, friendly and full of good advice and even followed up by calling to confirm some details that had been concerning us

30 janvier 2025
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Réponse de Hays Travel - Southsea

Thank you for your kind comments I will pass these onto Cerys. We look forward to seeing you again in the shop very soon :)

Noté 5 sur 5 étoiles

Very helpful and efficient staff...

Very helpful and efficient staff member. Easy to book holiday and arrange payment.

30 janvier 2025
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Réponse de Hays Travel - Southsea

Thank you for taking the time to leave this lovely review!
I'm so glad that I was able to get you away and you were happy with the service provided :)

Best Wishes
Emily :)

Noté 5 sur 5 étoiles

Stress free service

Tasha made booking our cruise stress free and helped with any questions we had. We will certainly use Hays Travel again in the future. 😊

12 janvier 2025
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Réponse de Hays Travel - Southsea

Thank you for taking the time to do our review and for your kind comments.
We look forward to seeing you again in the future!
Kind Regards
Latasha :)

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