Alicia, was able to act as a one stop shop, holiday package and a discounted parking at airport sorted in under an hour. Only a short walk to the terminal, no need for a shuttle bus.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Alicia from the Spalding branch has been excellent to work with. Very polite and informative and keeps you updated. Thankyou to Alicia we are now looking forwad to our trip next year :)
L'entreprise a répondu
Very warm wellcome from girls in the shop , took their Time with us booking our holiday , looked after us really well , will allways use this travel agent , no problems at all, wouldn’t go anywhere el... Voir plus
L'entreprise a répondu
the girls in the shop were great , but were rearly not happ y that within half hour of accepting the price , the tour operatore had put the price up by £800 give or take . and so we are now thinking o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Market Place 6, PE11 1SL, Spalding, England, Royaume-Uni
- 01775 667070
4,8
Excellent
207 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Booking in agency
Seen immediately, staff helpful, found and booked what we were looking for, price comparable to online companies, email sent and hard copies given so very good service.
25 janvier 2026
Réponse de Hays Travel - Spalding
We appreciate you taking the time to share your experience. We're so glad we could find what you were looking for and provide excellent service!
- Emily (Branch Manager)
Very warm and pleasant atmosphere
Very warm and pleasant atmosphere, Alicia was very attentive and her input invaluable.
A Stress free time.
21 janvier 2026
Réponse de Hays Travel - Spalding
We appreciate your kind words. Thank you for booking with us, It was a pleasure!
- Emily (Manager)
Alicia is fantastic
Alicia is fantastic. She is so helpful and is always comprehensive to find us something that suits our family’s needs. She is polite and professional and a credit to the team
22 janvier 2026
Réponse de Hays Travel - Spalding
Thank you so much for the lovely feedback, it was a pleasure booking your holiday :)
-Alicia
Réponse de Hays Travel - Spalding
We appreciate your kind words and are so glad you had a great experience with us. Thank you!
- Emily (Branch Manager)
What a fantastic team
What a fantastic team!
We won a competition but were not expecting the lovely welcome of champagne and beautiful flowers when we went in to make our booking.
Arranging the holiday was made simple and seamless with Alicia ,who was amazing and really knowledgeable.
The whole team at Hays Spalding were so friendly.
I would highly recommend Hays Travel in Spalding.
14 janvier 2026
Réponse de Hays Travel - Spalding
Thank you so much for your kind words, it was a pleasure booking your holiday :)
We hope you have the best time!
-Alicia
Very professional efficient and helpful
Very professional efficient and helpful
Emily an apprentice was competent and gave us lots of useful information
14 janvier 2026
Réponse de Hays Travel - Spalding
Thank you for your kind words.
-Emily
Really good service
Denise who helped us was really good , we had a few issues with the system but this was all sorted through grit and determination , holiday all booked .
Now just counting down the days
11 janvier 2026
Réponse de Hays Travel - Spalding
Thank you so much for the positive feedback!
-Hays Travel Spalding
Great place to book a holiday.
From initially walking into the shop to stepping back out everything was dealt with very professionally. Nothing was too much trouble. Advice was given freely. Things were explained and questions answered.
11 janvier 2026
Réponse de Hays Travel - Spalding
Thank you for your great review, always a pleasure! :)
-Hays Travel Spalding
Hays Spalding
I like using Hays Travel in Spalding for all my bookings, the people are friendly and helpful. This time it was Denise who helped me. Thanks Denise!
7 janvier 2026
Réponse de Hays Travel - Spalding
We are happy to hear that you find our team friendly and helpful when booking with us in Spalding. We appreciate your kind words about our Travel Consultant, Denise.
- Emily, Branch Manager
Helpful friendly service
Helpful friendly service. Denise understood our requirements and produced great options and clarity on prices.
6 janvier 2026
Réponse de Hays Travel - Spalding
I appreciate you taking the time to leave me such a wonderful review! I'm happy to hear that my service met your needs and expectations.
- Denise
Welcoming and friendly staff
Welcoming and friendly staff. Very helpful and patient. Made the cruise booking process easy. Booking confirmations received via email promptly. Will definitely use again.
3 janvier 2026
Réponse de Hays Travel - Spalding
We appreciate you sharing your kind words! We're so glad we made your cruise booking easy and that you received prompt confirmations. We look forward to helping you again!
- Alicia
Emily was extremely nice
Emily was extremely nice , polite and professional. Great booking experience for our Grand tour of Australia many thanks Graeme & Toni
4 janvier 2026
Réponse de Hays Travel - Spalding
Thank you so much for your lovely feedback!
It was a pleasure to book your amazing Australia tour!
- Emily, Branch Manager
Spalding Hays Travel customer care is second to none.
The reason why I have scored so high is because, I can see the staff are focused on providing a high level of customer care. They understand the customers needs and if they cannot be met, then they try to find a solution or an alternative.
I would like to bring to your attention, two members of staff. 1st member of staff called Emily-(apprentice) I was greeted by Emily on my 1st visit, Emily has a proactive, courteous and approachable style of customer care.
2nd member of staff called Emily-(manageress) Emily has an open, honest and approachable style of customer care, her approach to suit my individual needs ensured that I walked away happy and valued as a client.
Both members of staff are a credit to hays travel company, can the company please pass on my thanks.
27 août 2025
Réponse de Hays Travel - Spalding
Thank you so very much for your wonderful and kind feedback, It's always a pleasure to see you both!
- Emily
( Branch Manager)
Good experience at Hays in Spalding the staff were extremely friendly…
All the staff were extremely friendly and Emily who dealt with my booking, although young and fairly new to the travel world looked after me really well and was knowledgeable and friendly. I will definitely use you again
28 novembre 2025
Réponse de Hays Travel - Spalding
Thank you so much for the lovely feedback for our apprentice Emily. It was a pleasure to help book your holiday!
-Hays Travel Spalding
Very lovely staff
Very lovely staff.
Emily the apprentice is lovely and a pleasure to book with
18 novembre 2025
Réponse de Hays Travel - Spalding
Thank you so much for your positive feedback :)
-Hays Travel Spalding
Emily the store manager was very…
Emily the store manager was very helpful and we completed the booking on the day so all was very good thanks.
22 octobre 2025
Réponse de Hays Travel - Spalding
Hi Richard,
Thank you for your positive feedback, always a pleasure!
-Hays Travel Spalding
Emily was excellent
Emily was excellent, professional and she exceeded our expectations.
14 octobre 2025
Réponse de Hays Travel - Spalding
Thank you for your lovely feedback Mr Wooldridge.
Its always a pleasure to have you both in store with us!
- Emily
Easy to book very helpful staff
Easy to book very helpful staff , listened to what we needed
5 octobre 2025
Réponse de Hays Travel - Spalding
Thank you for your lovely feedback!
We look forward to seeing you again in our store.
- Emily
Emma went to a great deal of trouble to…
Emma went to a great deal of trouble to find us a short holiday, she was unfailingly patient and friendly.
20 septembre 2025
Réponse de Hays Travel - Spalding
Hi Kathleen, Thank you for you kind feedback!
We are very pleased we found you a lovely short break and look forward to seeing you in store again soon!
- Emily
Staff members great and helpful.
11 septembre 2025
Réponse de Hays Travel - Spalding
Thank you so much for your great feedback. We really appreciate it!
- Emily
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.