Hays Travel - Spennymoor Avis 

1 103
TrustScore 5 sur 5

4,9

55 Cheapside, DL16 6QF Spennymoor, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Hays staff in the Spennymoor branch put themselves out to help you they are respectful and courteous at all times, they explain any issues that you may have. It would be wonderful if all forward f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yet another excellent service on our booking from Claire, we just gave Claire the holiday details and she found us the exact holiday and dates we wanted.Claire is always brilliant at booking our holid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

s Clare is extremely helpful we tend to deal with her most times when booking ( all staff are great ) She doesn’t rush us and explains everything including location of the property so we know exac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We never book with anyone else other than Hays at Spennymoor. The staff are amazing,funny,and very helpful with everything. We have enjoyed many hollidays booked by this company. They always look for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(1 103)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff are very helpful & knowledgeable…

Staff are very helpful & knowledgeable on products they are selling. Giving peace of mind, in our booking.

19 juillet 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much for your lovely review, I hope both of you have an amazing time :)

Thanks Jen

Noté 5 sur 5 étoiles

Happy hols

Friendly staff,very helpful.I prefer to book with Hays,after I have looked online for peace of mind,and Hays price match,so that’s excellent

21 juillet 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much for your lovely feedback, I hope have a fab time :)

Thanks Leah

Noté 5 sur 5 étoiles

Excellent knowledge

Excellent knowledge and found a holiday that matched my needs quickly

17 juillet 2026
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Réponse de Hays Travel - Spennymoor

Mike,

Thank you so much for your wonderful 5-star review! Hope you have a lovely time.

Rebecca :)

Noté 5 sur 5 étoiles

Great staff and communication

I always use Hays Travel Spennymoor as they never disappoint, friendly staff and they go above and beyond to get you the right holiday at a good price 😊

8 juillet 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much Linda for your lovely comments and it is always great to book your holidays for you. Hope to see you again soon. Thanks Rebecca.

Noté 5 sur 5 étoiles

Never lets us down

Hays Travel has never let us down, our go to travel agency with lovely staff. Rebecca always sorts our holidays for us and she is kind, friendly, professional and helpful. We wanted to book a cruise - ‘leave it with me she said’. 15 minutes later she rang me back with options and alternatives and with 30 minutes total, we were booked and sorted. She’s an absolute star and a credit to Hays Travel. Thank you for all you do. I would highly recommend this organisation.

14 juillet 2026
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Réponse de Hays Travel - Spennymoor

Awww thank you joan its always a pleasure to sort your holidays as always heres to the next one :) Rebecca xx

Noté 5 sur 5 étoiles

Staff was very helpful and pleasant

Staff was very helpful and pleasant. Explained everything and answered all queries.
Always look forward to booking holidays, very welcoming staff.

14 juillet 2026
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Réponse de Hays Travel - Spennymoor

Thankyou for the lovely kind words, we hope you have a fantastic time on holiday and we will see you when your back :) Rebecca

Noté 5 sur 5 étoiles

This is why we use travel agents

went in for advise for group holiday and Kathrine drew the short straw. As always she was a fantastic help for a challenging and fun group.
Thanks Keith and the gang

11 juillet 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much for your lovely feedback, I will pass your comments over to Kathryn. We all hope you have an amazing time :)

Thanks Jen

Noté 5 sur 5 étoiles

Very satisfied customer

Your advisor was extremely helpful and understanding. She took me, step by step, through the booking process and gave me valuable advice on assistance and parking at the airport. She was happy to answer all my questions and assure me that she would be available should I have any further questions. She made the whole booking process easy for which I am very grateful as I haven’t traveled for some time.

2 juillet 2026
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Réponse de Hays Travel - Spennymoor

Thankyou for the lovely feedback, it was a absolute pleasure and honestly anything you need just let me know :) Rebecca

Noté 5 sur 5 étoiles

Excellent Service & Staff

Booking with Hays Travel was so easy. Jennifer was very friendly and extremely helpful. She sourced prices from different airlines to get us the best deal, getting the price down from over £6000 to just under £5000.

5 juillet 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much for your lovely review, I hope you have a fantastic time :)

Thanks Jen

Noté 5 sur 5 étoiles

Staff are always so helpful in finding…

Staff are always so helpful in finding the right holiday for you . Always pleasant and nothing ever a problem .

30 juin 2026
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Réponse de Hays Travel - Spennymoor

Hi William,

Thanks for the kind words and its always a pleasure seeing you in branch

Thanks Jen

Noté 5 sur 5 étoiles

Perfect

Wonderul time we had booking a holiday. We were so delighted to have such a kind young man to help us find our anniversary holiday 100000% lovely

5 juillet 2026
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Réponse de Hays Travel - Spennymoor

Hello, Thank you for your kind words! We are so pleased to hear these lovely comments Aiden :)

Noté 5 sur 5 étoiles

Friendly and very helpful ☺️ explained…

Friendly and very helpful ☺️ explained things in detail 👌

3 juillet 2026
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Réponse de Hays Travel - Spennymoor

Hello, Thank you for your kind words! We are so pleased to hear that you found our team friendly and helpful. Aiden :)

Noté 5 sur 5 étoiles
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Réponse de Hays Travel - Spennymoor

Thank you for taking the time to leave lovely comments, It was a pleasure getting this all booked for you and I hope you have an amazing time! Thanks Kathryn

Noté 5 sur 5 étoiles

Brilliant staff.Always knowledgeable…

Brilliant staff.Always knowledgeable and very helpful
They always try to find you the best deal on your booking

2 juillet 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much for your lovely review, I hope you have an amazing time :)

Thanks Leah

Noté 5 sur 5 étoiles

Jennifer was brilliant

Jennifer was brilliant, couldn't be more helpful, first class 👏 👍

1 juillet 2026
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Réponse de Hays Travel - Spennymoor

Thank you Wayne for leaving such wonderful feedback, it was an absolute pleasure booking this holiday for you and I hope you have a fantastic time! Thanks Jen

Noté 5 sur 5 étoiles

Rebecca gave us superb information and…

Rebecca gave us superb information and super helpful

30 juin 2026
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Réponse de Hays Travel - Spennymoor

Thank you for leaving such lovely comments! It was a pleasure booking this holiday for you and we hope you have the best time! Thanks Rebecca

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