The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience ! The only thing we are not happy with is that they they have closed their St... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience ! The only thing we are not happy with is that they they have closed their St... Voir plus
L'entreprise a répondu
Sinead was fantastic and got me the holiday i wanted so I'm very happy. Will be booking another one with you for later next year too
L'entreprise a répondu
Helpful & professional. Maria gave me information which enabled us to decide on the best hotel at the right price so our 16 year old granddaughter will have lots to do if she wishes & some places for... Voir plus
L'entreprise a répondu
Your team member Sinead was most helpful, courteous and very knowledgable. She answered all my questions and came back to me promptly. She is an asset to Hays and I can recommend her highly. Your Man... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
14 The Maltings, AL1 3HL, St Albans, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sinead was very helpful, professional and really friendly. My first time booking with Hayes Travel probably will use them again for my next holiday.

Réponse de Hays Travel - St Albans
The care and attention shown by Sinead at Hays Travel St Albans was superb. Thank you Sinead

Réponse de Hays Travel - St Albans
Maria was amazing and so helpful. I popped in just to get information and the next day I went back and booked our holiday. Maria advised on different accommodations and booked the one we wanted, she sorted out the flights and the hotel we need to stay in the night before our trip. She was so friendly and helpful and saved me so much time if I had to do the booking myself. I would recommend Hayes Travel and will book through them again.

Réponse de Hays Travel - St Albans
Kazia was so helpful, friendly and kind. She found a great holiday for us. We have booked through her before

Réponse de Hays Travel - St Albans
Thank goodness for face to face customer service.
Really well looked after by the St. Albans team.

Réponse de Hays Travel - St Albans
Very helpful staff,took time to organise and answer questions about our trip.

Réponse de Hays Travel - St Albans
Maria was very helpful and the process for booking was very quick.

Réponse de Hays Travel - St Albans
Sinead was great in helping myself and my daughter decide and book a location in Tenerif. Nothing was too much trouble.

Réponse de Hays Travel - St Albans
Maria was absolutely wonderful. She was so patient and found me exactly what I needed. I will definitely be coming back to book further holidays.

Réponse de Hays Travel - St Albans
Staff were so helpful sorting out our special birthday weekend.
Thank you

Réponse de Hays Travel - St Albans
Lovely, friendly staff. I always find it useful to go into the shop. Always given sufficient time and I know that the ladies are very careful, especially Kasia. The bookings are double checked in front of me.

Réponse de Hays Travel - St Albans
Sinead is always brilliant always ask for her bless her she is so patient and always books us the best holidays and spends time explaining about places we usually go in with one in mind always come out qith somewhere so much better this time we went in for cyprus and came away going to egypt because we wanted somewhere hot and just chill this time so somewhere even better the girl is a keeper and knows her stuff thankyou to sinead will be going back soon to book japan xx

Réponse de Hays Travel - St Albans
Booked a city break at Hays St Alband, Kasia could not have been more helpful, she understood exactly what we wanted and found it, perfect! My sister and l were really happy with the experience, thank you Kasia.

Réponse de Hays Travel - St Albans

Réponse de Hays Travel - St Albans
Maria was amazing! Found us the most perfect deal for Bali can't thank her enough, a dream of going to Bali is now coming a reality!!!

Réponse de Hays Travel - St Albans
I wanted to compare the rate of Swiss Francs with Sterling that the company was offering. The rate in comparison with M&S The post Office and one other was most competitive. What I did not know was that a Hays debit card was offered, whereas I wanted to deal in cash. I purchased £500 of sterling, but there was a computer error in getting my Debit card. Having thought about this, I decided that I did not want a Debit Card. I therefore received a cash sum minus the rate of exchange. I then proceeded to purchase from another source.
The only consolation is that I was served by one of the staff in booking my flight only

Réponse de Hays Travel - St Albans
We were well greeted. We were happy with the service we received and everything were explained about our holiday we chose. This is our first holiday with Hayes.

Réponse de Hays Travel - St Albans
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.