Hays Travel - Stanley Avis 

1 080
TrustScore 5 sur 5

4,9

12 Front Street, DH9 0HX Stanley, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 080)

117 661 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent work

Saw a break on Facebook - - rang enquired about out, all booked and sorted very quickly! Staff very helpful, couldn’t ask for a better customer service!

27 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time in Iceland. Thanks Lyndsey

Noté 5 sur 5 étoiles

I asked Lindsey to help get a holid…

I asked Lindsey to help get a holiday what I'd seen online, she sorted exactly what I wanted quickly and professionally.

17 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have a fab time in Malta. Thanks Lyndsey

Noté 5 sur 5 étoiles

Professionally experienced

Everything was dealt with in a professional manner and we were satisfied how the girl explained everything to us and we got a good deal

25 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time in Fuerteventura. Thanks Kelly

Noté 4 sur 5 étoiles

Everything was fine apart from them not…

Everything was fine apart from them not having a brochure

25 janvier 2026
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Réponse de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you both have a great time on your cruise. We will be getting a delivery of brochures as soon as these are back in stock. Kind Regards Kelly :)

Noté 5 sur 5 étoiles

The staff are all friendly and…

The staff are all friendly and knowledgeable

17 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you have a great time in the Costa Del Sol . Kind Regards Laura :)

Noté 5 sur 5 étoiles

Great service

Great service, very helpful and easy to deal with

16 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you all have a great holiday in Tunisia. Kind Regards Kelly :)

Noté 5 sur 5 étoiles

Professional & friendly service ?We…

Professional & friendly service ?We have no complaints & have dealt with Hays travel & will continue to do so

21 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you for leaving your lovely feedback, I hope you have a great holiday and hope to help again in the future. Kind regards Lyndsey.

Noté 5 sur 5 étoiles

Friendly and helpful

Friendly and helpful

11 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

hi jean,
thank you so much for taking the time to leave such a kind review!
I hope you all have the best time on you cruise.
kind regards, Millie :)

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very helpful staff.

10 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Hi - thanks for leaving your review we hope you have a fantastic holiday to Benidorm :)

Thanks Lyndsey

Noté 5 sur 5 étoiles

Always happy.

I have used the Hays shop in Stanley,Co.Durham for many years.The staff always very efficient and ,importantly,always greet you with a smile.I am a very happy customer.

16 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you for taking the time to leave such kind feedback- it is always a pleasure. Kind Regards Laura :)

Noté 5 sur 5 étoiles

GOOD STAFF HELPED A LOT COULD NOT HAVE…

GOOD STAFF HELPED A LOT COULD NOT HAVE BEING BETTER 10 OUT OF 10

13 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you for taking the time to leave such kind feedback . I hope you both have a great holiday in Portugal. Kind Regards Laura :)

Noté 5 sur 5 étoiles

booking our holiday was easy!

booking our holiday was easy!
Rachel was our travel adviser and was excellent at guiding us through the process. (we are not very knowledgeable). We were uncertain where we wanted to go, so not very easy to please! but she was very patient, knowledgeable and helpful.
We have used Hays before and have full confidence in them.

14 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- it was a pleasure to help. Kind Regards Rachel :)

Noté 5 sur 5 étoiles

Great service

Was made at total ease , and awnsered all my questions

14 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you so much for your kind comments i look forward to seeing you both in branch again soon and hope you both have an amazing cruise. Thanks Lyndsey

Noté 5 sur 5 étoiles

Staff are always friendly and so…

Staff are always friendly and so helpful.
I would like a bit of 'Hays Discount'
for the number of times we go straight to them for the business rather than booking on line.

14 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback your bookings are very much appreciated and I hope you both have a great holiday in Fuerteventura . Kind Regards Laura :)

Noté 5 sur 5 étoiles

Exceptional service

The staff went above and beyond to help me sort out cancelling a holiday. (personal/ family reason) . Laura was very kind , considerate and showed great empathy while dealing with this for me. I highly recommend Hays Travel , the staff at this branch are so friendly and extremely helpful

13 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- it was my pleasure to assist you with this. Many thanks Laura :)

Noté 5 sur 5 étoiles

Rachel East very knowledgeable and…

Rachel East very knowledgeable and supportive made the booking really easy. thank you

10 janvier 2026
Logo de Hays Travel - Stanley

Réponse de Hays Travel - Stanley

Thanks for leaving such a lovely review for Rachel :) have a brilliant holiday !!

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