I’ve booked a number of holidays through Steph and she is always very helpful, she responds quickly, nothing is ever too much for her, she knows her stuff and is always professional. Thanks Steph!
Établissement
Changer d'établissementPersonal Travel Consultant Stephanie Pitcher, B75 7ES Birmingham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Highly recommend Hays. I spoke to Steph Pitcher who was amazing! So helpful! I told her what I wanted and she went over a few holidays within my budget and it was easy to pick our fave. So straight fo... Voir plus
As always , Steph is always available to assist us with our booking . What has been an awful 6 months , Steph has gone above and beyond to help us sort out what was a very distressing time , right up... Voir plus
Our agent Stephanie Pitcher is Fantastic!! We’ve never been able to travel abroad due to family limitations, so we’re complete amateurs when it comes to booking holidays. Stephanie provided an exce... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Personal Travel Consultant Stephanie Pitcher, B75 7ES, Birmingham, Royaume-Uni
- 0121 3742838
4,9
Excellent
301 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Agent was Very knowledgeable listened…
Agent was Very knowledgeable listened to what we wanted.
Very pleased with the service would book again through agent.
17 janvier 2026
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review Julie, it was a pleasure to help and thank you for booking x
Very efficient
Very efficient, gets back to you straight away, with a friendly voice at the other of the phone
16 janvier 2026
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review Aileen, was a pleasure to help and thank you for booking x
Holiday bookings
Stephanie was really helpful with booking my holiday, friendly and efficient.
8 janvier 2026
Réponse de Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review Lauren, it was a pleasure to help :)
Steph was very helpful and dealt with…
Steph was very helpful and dealt with my enquiry straight away. Nothing was to much trouble.
14 janvier 2026
Réponse de Hays Travel - Stephanie Pitcher
Thank you for a lovely review Steve, appreciate your booking and support :)
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review Julie, and your continued support, always appreciated x
Excellent service
Excellent service. Stephanie always provides an excellent service with detailed information and useful information about every holiday.
12 janvier 2026
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review Keith, and for your continued support, it really is appreciated x
Steph never fails to deliver
Steph never fails to deliver . Fabulous personal service and always listens to our requests.
Will advise regarding better options , and best value for money . Our holidays always tailored to out needs. Thankyou .
10 janvier 2026
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review Sarah, and for your continued support, it is always appreciated x
Absolutely great price for my Chicago…
Absolutely great price for my Chicago trip.
Steph made the whole booking experience so quick and easy.
3rd time booking directly with her and will definitely do it for future holidays.
3 janvier 2026
Happy customer ☺️
Steph is always patient and gives me full support when I’m looking for holidays . I never feel pressured into booking anything. Steph is always at the end of the phone and always happy to help with any questions I have. She is always professional and always happy to go through things step by step with me . I wouldn’t use anyone else to book my holidays ☺️
1 janvier 2026
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review, always a pleasure to help and thank you for your continued support x
Stephanie made the whole experience…
Stephanie made the whole experience easy and was very helpful. She always communicated clearly and quickly. She was a brilliant help in booking our once in a lifetime holiday x
9 décembre 2025
Steph is so knowledgable and helpful…
Steph is so knowledgable and really responsive to requests and booking holidays on short notice. Wouldn’t go anywhere else to book my holidays.
3 décembre 2025
Stress free
Stephanie took the stress out of finding a holiday after letting her know what we wanted and then all we had to do was pick 😀
22 novembre 2025
Excellent professional service would…
Excellent professional service would highly recommend
22 novembre 2025
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review, always a pleasure to help xx
After our friends recommendations I…
After our friends recommendations I sent Steph a message. Form just sending Steph an enquiry our holiday was sorted.
Steph was so helpful and nothing too much trouble. Would highly recommend.
13 novembre 2025
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review Sandra, it was a pleasure to help x
Stephanie is always fantastic
Stephanie is always fantastic, wouldn’t use anyone else to book my holidays. Always does her best to find extra discounts too.
11 novembre 2025
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review Michelle, always a pleasure and thank you for your continued support x
Excellent Service from Steph as usual
Excellent Service from Steph as usual. Nothing is too much trouble, even though I changed my mind numerous times.
8 novembre 2025
Réponse de Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a lovely review, always a pleasure to help x
I wouldn’t use ANYBODY else
Used Steph for years! Always offers sound and solid advice. More than helpful, contactable very quickly. As always just makes the whole ordeal so much easier when trying to find a holiday and then to booking it all. 5 stars ⭐️
12 novembre 2025
Réponse de Hays Travel - Stephanie Pitcher
Thank you for your continued support Paul it is very much appreciated xx
Great service
Always happy with the service received by Steph 😊. She is helpful and knowledgeable and the reason I am a repeat customer!!
11 novembre 2025
Réponse de Hays Travel - Stephanie Pitcher
Thank you for your continued support Sally and your lovely review I do appreciate it x
Sharm for Christmas
Straight forward, no hassle booking.
Steph provided what we asked for quickly & efficiently.
7 novembre 2025
Réponse de Hays Travel - Stephanie Pitcher
Thank you very much for the lovely review Louise, it was a pleasure to help and thank you for booking x
Steph was great with booking our trip…
Steph was great with booking our trip to Bulgaria in 2027. Very attentive and answered my queries in an excellent timely manner. Will definitely recommend Steph to family and friends thinking of booking their next adventure.
7 novembre 2025
Réponse de Hays Travel - Stephanie Pitcher
Thank you for the lovely review Dave, it was a pleasure to help and thank you for booking with me x
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.