Craig who severed us in the Stirling store put no pressure on us to book right away. He gave us plenty of options and prices in the process of looking to book our trip to Disneyland Paris. We then fol... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA Stirling, Scotland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a real challenge for Matthew but he took the time to look through many possible options and although he was unable to get me the exact dates (due to direct flights stopping in October!) we ended... Voir plus
L'entreprise a répondu
Always a good experience in the Stirling branch of Hays Travel. The staff are very knowledgeable & friendly. Nothing seems to be a problem for them. They go above & beyond to get the holiday/flights t... Voir plus
L'entreprise a répondu
It was so great to with book Hay's Travel. I will definitely use them again. Compared to other travel agents. Amanda was so efficient, she knew exactly what holiday I wanted. She said they would phone... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA, Stirling, Scotland, Royaume-Uni
- 01786497286
4,9
Excellent
649 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The advisor Kirsty was very helpful and…
The advisor Kirsty was very helpful and knew what she was talking about
26 février 2026
Réponse de Hays Travel - Stirling
Thank you for the feedback, Kirsty loves cruises. Amanda Branch Manager.
Deal with the same people year on year …
Deal with the same people year on year who know what there doing
19 février 2026
Réponse de Hays Travel - Stirling
Hi Jack, Thanks for the feedback. Amanda Branch Manager.
Booking my next holiday to Lanzarote
Craig is amazing and helpful and I always get an excellent service from him .
25 février 2026
Réponse de Hays Travel - Stirling
Hi Sonia, thanks so much for the feedback. It's great to hear that Craig managed to get you sorted. Amanda Branch Manager
Craig tailored our holiday to our exact…
Craig tailored our holiday to our exact needss
22 février 2026
Réponse de Hays Travel - Stirling
Hi Annie, thanks so much for the feedback, it's appreciated. Amanda Branch Manager
Amanda was so helpful
Amanda was so helpful, and despite only booking flights did her utmost to find me flights that were the most suitable in affordability and in time as it was a trip involving stop overs. As a single traveller, it gave me confidence that I wouldn’t have had booking it myself online.
21 février 2026
Réponse de Hays Travel - Stirling
Hi Audrey, thanks so much for the feedback - we're just glad that we've been able to get you sorted. Regards, Craig - Assistant Manager
Amanda was very friendly and extremely…
Amanda was very friendly and extremely efficient at getting our cruise booked!!
Would highly recommend Hays travel in Stirling 😊
13 février 2026
Réponse de Hays Travel - Stirling
Hi Christine, thanks so much for the feedback. Amanda Branch Manager
Craig was excellent in sorting out our…
Craig was excellent in sorting out our insurance
16 février 2026
Réponse de Hays Travel - Stirling
Thank you for your feedback Alastair. It is very much appreciated - I'm just glad we managed to get you sorted. Regards - Craig, Assistant Manager
Amanda was brilliant and so easy to…
Amanda was brilliant and so easy to deal with … holiday booked with minimal effort
14 février 2026
Réponse de Hays Travel - Stirling
Thank you for your feedback. It is very much appreciated - Craig, Assistant Manager
Very friendly helpful experienced staff…
Very friendly helpful experienced staff who got me the break I was looking for, went the extra to check various points of my destination and ensured I was happy with my choices before booking
12 février 2026
Réponse de Hays Travel - Stirling
Hi Frances, Thanks for the feedback, it is much appreciated. Amanda Branch Manager
An easy and stressless experience.
We knew where we wanted to go and roughly when.
The Hayes Travel rep took us through all the different options comparing price, flight times etc. If we were doing this at home it would have taken ages.
All our paperwork was then printed in store.
We left the shop thinking how easy it had been and what a good experience it had been.
6 février 2026
Réponse de Hays Travel - Stirling
Thank you for your kind words, the team really appreciate this. I am glad you had a positive experience. Amanda Branch Manager.
Staff were friendly and helpful
Staff were friendly and helpful. We very much appreciate Hay's chartered flights from Scotland to the Caribbean as they are extremely rare.
12 février 2026
Réponse de Hays Travel - Stirling
Thanks for the feedback, it's much appreciated. This is an excellent cruise. Amanda Branch Manager.
The gentleman who spoke to us was…
The gentleman who spoke to us was patient and attentive listening to what we would like.
5 février 2026
Réponse de Hays Travel - Stirling
Thank you for your feedback. It is very much appreciated - Craig, Assistant Manager
Réponse de Hays Travel - Stirling
Thanks for the feedback and coming to us again. Amanda Branch Manager
Réponse de Hays Travel - Stirling
Thanks for your feedback Margaret, it is really appreciated. Amanda Branch Manager
Craig did the job
Craig was very helpful,we were in and job done in half an hour ,we knew roughly where we wanted to go and Craig found us a great place and with his knowldge and tips got us a fantastic deal in the dates we needed. We always use Hays as the service is 100%
3 février 2026
Réponse de Hays Travel - Stirling
Thanks for your feedback Frank, it is really appreciated. Amanda Branch Manager
Felt no pressure no hassle experience
Felt so comfortable got the exact holiday that suits all the family
31 janvier 2026
Réponse de Hays Travel - Stirling
Hi, Thanks for the feedback, it is appreciated. Amanda Branch Manager
Staff were very helpful and assisted us…
Staff were very helpful and assisted us to pick our holiday
22 janvier 2026
Réponse de Hays Travel - Stirling
Thanks so much for the feedback, it's appreciated. Amanda Branch Manager.
Kirsty was very helpful
Kirsty was very helpful, knowledgeable and friendly. It was a pleasure to deal with her.
28 janvier 2026
Réponse de Hays Travel - Stirling
Thanks for your feedback, it is really appreciated. Amanda Branch Manager
Matthew was amazing
Matthew was amazing! Got me exactly what I required for £2000 less than I’d been quoted elsewhere.
Exceptional service!
21 janvier 2026
Réponse de Hays Travel - Stirling
Thank you for coming back to us again and what a fabulous trip this one is. Amanda Branch Manager
Friendly/Helpful
This is our second booking with Hays Travel due to the ease and knowledge of our travel advisor,she was Friendly,Helpful nothing was to much bother and we booked our holiday within 20 mins.
We shall be back later in the year to do it all again.
19 janvier 2026
Réponse de Hays Travel - Stirling
Thanks for your feedback, it is really appreciated. Amanda Branch Manager
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.