Hays Travel - Stockton Heath Avis 

655
TrustScore 5 sur 5

4,9

41 London Road, WA4 6SG Stockton Heath, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company. We felt the experience was better at the Hayes shop. E... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Young lady very helpful and patient, we are 4 elderly people and we needed 2 single rooms, which are always a problem. This was for next year and the brochure had only just arrived so we thought it wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My first impression of Hays Travel, in Stockton Heath, was a cheerful greeting from the desk. She introduced herself as Laura, and quickly began investigating what I wanted from my break. She spen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Welcoming and professional staff. Speedy process from finding a suitable holiday based on our criteria to booking. All information given at the optimal moment so we hardly had any questions to ask as... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 41 London Road, WA4 6SG, Stockton Heath, Royaume-Uni

  • 01925399541

4,9

Excellent

TrustScore 5 sur 5

655 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(655)

125 552 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Laura in the Stockton Heath office was extremely helpful and attentive to our requirements. We will be using Hays again and would have no hesitation in recommending Hays to other prospective clients.

19 août 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your lovely feedback Richard and Joan, it's been a pleasure to meet you both and I hope that you have a wonderful time away. - Laura

Noté 5 sur 5 étoiles

The experience

The staff, the support, time spent researching the perfect package for us

19 août 2026
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Réponse de Hays Travel - Stockton Heath

Thank you Dawn and Julie for your lovely review!
Kind regards, Lesley x

Noté 5 sur 5 étoiles

Welcoming and professional staff. Quick and easy booking process.

Welcoming and professional staff. Speedy process from finding a suitable holiday based on our criteria to booking. All information given at the optimal moment so we hardly had any questions to ask as they were all anticipated and answered during the process.
Would highly recommend

22 août 2026
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Réponse de Hays Travel - Stockton Heath

Thanks for your review , appreciate your comments, we're always happy to help.
Kind regards

Jill

Noté 5 sur 5 étoiles

Young lady very helpful and patientl

Young lady very helpful and patient, we are 4 elderly people and we needed 2 single rooms, which are always a problem. This was for next year and the brochure had only just arrived so we thought it would be easy, no chance, she got onto Alpha holidays and kept on until she found one that suited us all. 1st class service and never lost patience or her lovely smile. We will definitely be back. 5 stars. Thank you.

15 août 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your lovely words Dorothy, it was a pleasure to meet you all and get such a lovely trip booked for you. Hope to see you again soon! - Laura

Noté 5 sur 5 étoiles

Better than booking on phone.

We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company.
We felt the experience was better at the Hayes shop. Everything was explained in an unhurried manner and Jill made the effort to find our Cunard number so we got 10% off as returning customers.
We shall return.

21 août 2026
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Réponse de Hays Travel - Stockton Heath

Glad we were able to get you sorted and that you were happy with our service. Thanks for taking the time to write a comment for us.
Kind regards
Jill

Noté 3 sur 5 étoiles

Too many unsolicited emails.

Too many unsolicited emails.
Dealings with the Travel Agent were 5/5. Kaydee did what she said she would do, communicated well and was ever helpful.
However, in the following week I've been inundated with emails (like this one, ad's, offers etc) despite not signing up for them and twice completing the 'subscribe' process.
I shall not use them again.

18 août 2026
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Réponse de Hays Travel - Stockton Heath

Thank you so much for your kind words about my service. I really appreciate it. I apologise for the amount of marketing emails you have received - I have now removed you from our marketing data base so these should stop.
I really enjoyed booking your holiday for you and hope to have the opportunity to look after you again. - Kadee

Noté 5 sur 5 étoiles

The team in Stockton Heath are always…

The team in Stockton Heath are always very friendly and helpful.
We have had many great holidays with them and can highly recommend them.

16 août 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your lovely review, Vickie and Mike,
Its always a pleasure !!
Regards, Lesley.

Noté 5 sur 5 étoiles

My first impression of Hays Travel

My first impression of Hays Travel, in Stockton Heath, was a cheerful greeting from the desk. She introduced herself as Laura, and quickly began investigating what I wanted from my break. She spent time, going through a couple of hotels until she found my perfect fit.
Laura’s follow-up phone calls have been just as upbeat, and she has even shared in my excitement for my forthcoming holiday x
Thank-you, Hays.
Thank-you, Laura.

11 août 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your lovely words Lynne, it has been a pleasure to meet you and organise such a beautiful holiday! Speak soon. - Laura

Noté 5 sur 5 étoiles

Great service

Lynette who attended to us was great. Explained everything thoroughly and nothing was too much trouble. Full marks.

11 août 2026
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Réponse de Hays Travel - Stockton Heath

Thank you it was a pleasure!

Noté 5 sur 5 étoiles

Laura from Stockton Heath store was…

Laura from Stockton Heath store was really helpful , friendly, lovely, good at her job. She got me a really good deal . I always go there to book my holidays all staff are great

5 août 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your lovely feedback Sharon, always a pleasure to deal with you. I hope that you have a fab holiday. - Laura x

Noté 5 sur 5 étoiles

We have been using hayes travel for a…

We have been using hayes travel for a number of years and we have always been very happy with the attention to detail that your employees always show, we will only book with hayes because of the excellent service that you provide

30 juillet 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your very kind words Dave, I hope that you and June have a lovely holiday. - Laura

Noté 5 sur 5 étoiles

We have booked two holidays !

We have booked two holidays !
Laura in Stockton Heath branch has booked everything for us.
She is the most helpful & pleasant person I have ever had the pleasure of dealing with.
Nothing is too much trouble for her
Have just returned from Lanzarote and everything was perfect thanks to Laura.
No hesitation to book our holidays in the future,through Hays Travel & obviously Laura.
Thanks Laura for all your help.
Jane & Jim Howarth

30 juillet 2026
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Réponse de Hays Travel - Stockton Heath

Jane & Jim, thank you so much for your lovely words. It's always such a pleasure dealing with you both - see you soon. - Laura x

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff, nothing was too much trouble. Jill went out of her way, looking for the best holiday and deals.

25 juillet 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your kind feed back.

Noté 5 sur 5 étoiles

We came in to the shop unsure of our…

We came in to the shop unsure of our destination and your representative Lesley put us at ease and showed us holidays we would never have found ourselves. Lesley found the perfect trip for us within the budget we had set. This proved to us how invaluable the knowledge of a good travel agent is and we will definitely be back in the future. Many Thanks

25 juillet 2026
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Réponse de Hays Travel - Stockton Heath

Thank you so much for your lovely review !
it was an absolute pleasure to serve you, and I look forward to seeing you soon.
Kind regards,
Lesley.

Noté 5 sur 5 étoiles

Excellent service!

Yet again a huge thank you to Jill for her support in booking our latest holiday. We always get excellent service from Hays Travel in Stockton Heath. All the staff are helpful, pleasant and professional.

23 juillet 2026
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Réponse de Hays Travel - Stockton Heath

Thanks for your kind comments and for taking the time to send in a review

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