We wanted to book a holiday in late December to somewhere warm. Danielle suggested Tenerife and told us about the different resorts on the island. We then picked costa Adeje and told her we wanted a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Louise and Dannielle at Stockton on Tees shop were absolutely fantastic. I entered wanting a 7 night stay in Greece / Algarve flying from Teesside. We then tried Tenerife all inclusive at Iberostar... Voir plus
L'entreprise a répondu
Always a pleasure to enter the shop,staff are so welcoming and helpful, even have a laugh with you nothing is ever 2 much trouble
We decided we wanted to join our son and daughter in law on a P&O cruise in October but they had booked ages ago so we weren't hopeful that it could be done but Hayes pulled the rabbit out of the bag... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 4, Wellington Square, TS18 1RH, Stockton, Royaume-Uni
- 01642 613097
4,9
Excellent
809 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service very helpful
Great service very helpful. Called back same day with information for disability.
21 février 2026
Réponse de Hays Travel - Stockton
Thank you for reviewing our service im glad we got you sorted Thanks Lindsey
Fantastic service from all at Hays…
Fantastic service from all at Hays travel Stockton - Danielle went above and beyond to ensure all our need where met.
20 février 2026
Réponse de Hays Travel - Stockton
Thank you Marie for your lovely feedback, we will see you again soon. Thanks
One stop holiday travel
Excellent one stop service , we were returning for another long weekend break and everything was sorted , flights, parking, hotel , in an hour.
Brilliant efficient rapid friendly service, thank you!
11 février 2026
Réponse de Hays Travel - Stockton
Thank you for taking the time to review my service, im glad we got you booked up and im sure you will have a great time Thanks Louise
Very friendly and helpful girls
11 février 2026
Réponse de Hays Travel - Stockton
Thank you for a lovely review im glad you got sorted Thanks Danielle
Natalie is your Stockton on tees shop…
Natalie is your Stockton on tees shop was very helpful . She answered all my questions , showed me the deck floor I wanted and where my cabin would be . You were recommended to us by my brother who uses you all the time , my sister has also booked with you and there’s another 6 of us that are booking with you too . Thankyou
17 février 2026
Réponse de Hays Travel - Stockton
It was an absolute pleasure to get you booked up! So glad we could get all your questions answered too! You know where we are for your next one. Thank you again so much Natalie :)
Danielle and the team are always…
Danielle and the team are always friendly and super efficient. Thank you for booking another holiday for us.
17 février 2026
Réponse de Hays Travel - Stockton
Hi Lindsay - thank you so much for coming back to us time and again. It's always a pleasure! Many thanks Danielle :)
The staff were welcoming
The staff were welcoming, pleasant and very efficiant.
Our booking was completed by the member of staff quickly and efficiantly.
8 février 2026
Réponse de Hays Travel - Stockton
Hi David - thank you for such a lovely review. Was a pleasure getting you booked up. Thanks Louise M :)
Louise was amazing start to finish
Louise was amazing start to finish. She understood our requirements and made the booking process smooth and happy… she is a credit to Hays.
9 février 2026
Réponse de Hays Travel - Stockton
Thank you for a lovely review im glad we got you all booked up Thanks Louise
Réponse de Hays Travel - Stockton
Thank you for a lovely review THanks Natalie
The staff was very helpfull with my
The staff was very helpfull with my booking especially Amy she sorted everything out for me.
1 février 2026
Réponse de Hays Travel - Stockton
Thank you for such a lovely review. Your feedback is always appreciated. Many Thanks, Aimee
Staff were excellent very polite and…
Staff were excellent very polite and helpful would definitely recommend them to anyone
7 février 2026
Réponse de Hays Travel - Stockton
Thank you for a lovely review im glad we got you sorted and im sure you both will have an amazing time thanks Danielle and Natalie :D
Stockton's sunny experience
Fabulous team in Stockton on tees, do whatever they can to get you the best deal possible for you , very efficient when searching for your requirements and all aspects of your holiday fully explained and any questions answered without hesitation, wouldn't go anywhere else
6 février 2026
Réponse de Hays Travel - Stockton
Thank you for taking the time to write such a great review. Always a pleasure to see you both. Many Thanks, Danielle.
Efficient and pleasant staff
4 février 2026
Réponse de Hays Travel - Stockton
Thank you for your review. So glad we could get you sorted. Danielle :)
They found everything what I needed at…
They found everything what I needed at ease and Natalie was great at finding holiday for me location and dates that I required 👍
6 février 2026
Réponse de Hays Travel - Stockton
Thanks for such a great review. I will pass your comments on to Natalie. Thank you for taking the time out to write this review. Many Thanks, Louise
The service was helpful and friendly
The service was helpful and friendly. Nothing was a problem, Louise made us feel welcomed. She answered all our questions.
27 janvier 2026
Réponse de Hays Travel - Stockton
Thank you for leaving such a lovely review, im glad we got you sorted Thanks Louise
Really helpful
Couldn’t be more helpful in booking my holiday and getting the best deal and price
26 janvier 2026
Réponse de Hays Travel - Stockton
We appreciate you taking the time to leave us a 5-star review! We are so happy to have helped you book your holiday at the best price.
Many Thanks, Connor
Connor was great this weekend when we…
Connor was great this weekend when we came to book a family holiday and was very patient with us and no pressure and gave us all the time to make our decision. The overall store was great with feedback from all staff and support in ensuring we were booking the perfect holiday which suited our family. Everyone was great with my 3 year old son and we are so excited to go away this summer! Thanks everyone
1 février 2026
Réponse de Hays Travel - Stockton
Hi Olivia,
We appreciate your kind feedback regarding your recent family holiday booking experience. We're happy to hear that our team was patient and helpful, ensuring you found the perfect holiday. We wish you a wonderful trip this summer!
Hays Travel
Just booked holiday with hays Stockton…
Just booked holiday with hays Stockton branch every customer service representative spoke with always helpful and pleasant and nice to speak with! Never book with any other travel agency
1 février 2026
Réponse de Hays Travel - Stockton
Thank you for leaving such a lovely review, im glad we got your holiday sorted Thanks Claire
Réponse de Hays Travel - Stockton
Thank you for a lovely review, im glad we got you booked up and im sure you will have a fab time Thanks Danielle
Louise was very friendly and helpful…
Louise was very friendly and helpful nothing was to much trouble for her she is a credit to your company
22 janvier 2026
Réponse de Hays Travel - Stockton
Thank you so much for a lovely review. Looking forward to seeing you both again, especially if you bring in the pork pies :) Thanks, Louise
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.