Excellent customer service. Nikola couldn't have been more helpful. Finding brochures and travel companies who provided the tour I was looking for. Very patient and conscienscious wanting to accommoda... Voir plus
Établissement
Changer d'établissementAffinity Staffordshire, Pit Lane, Talke pits, ST7 1XD Talke, GB
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Lisez les avis des autres
As usual Natalie Ball was excellent, we gave her an overview of what we wanted and she put the rest in place with her usual knowledge and enthusiasm. This kind of service makes us return time and agai... Voir plus
We went in to book last minute holiday spoke to an absolute amazing lady who helped us so much . Very friendly and polite and gave us lots of option I will need assistance at airport and she to... Voir plus
It was just such a pleasant Nothing was too much trouble and Stacey went above and beyond to accommodate our needs Everything was clearly explained and when it was necessary to call the next day Mi... Voir plus
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Affinity Staffordshire, Pit Lane, Talke pits, ST7 1XD, Talke, Royaume-Uni
- 01782692722
Demande des avis aux clients
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Very helpful advice given and I would…
Very helpful advice given and I would like to day how lovely the lady who dealt with me was ( sorry I don’t know her name but I hope you feel better for your holiday on Friday ! ). We are both looking forward to our amazing trip to Barbados. Highly recommend Hays Travel if your dream holiday is not coming up right.
We had a friendly experience
We had a friendly experience, all staff were smart, in uniform and polite. We had excellent helpful service
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
We went in to book last minute holiday…
We went in to book last minute holiday spoke to an absolute amazing lady who helped us so much . Very friendly and polite and gave us lots of option
I will need assistance at airport and she told us she would.organise this and ri g us monday. On Sunday had phone call she had sorted not only my assistance but had managed to seat all 3 of us together which was exactly what I wanted.
100% recommend Hays . Definitely be going there for my future holidays
AnnMarie Ward (Fry)
Having missed a deal that was in the…
Having missed a deal that was in the window , the assistant was able to find us an alternative that suited our needs.

Réponse de Hays Travel - Stoke Talke
As always pleasant and professional…
As always pleasant and professional booking of latest holiday.Thank you Holly😁
The last time I booked with you was a…
The last time I booked with you was a disaster. If you have a record ,we had le gthy correspondence over an issue regarding the (RIU) Monica hotel in Nerja not the Monica in Cambrils.That issue was eventually resolved.Since then our daughter has booked with you on numerous holidays and will honestly not go anywhere else.So, we gave Hays another try and like our daughter, we will never again go with any other company. Our booking at your Talke Pits store was a pleasure, so easy and comfortable. Your staff have so much patience and commitment.Your rep Holly was a pleasure to book with and she has also dealt with our daughters holidays too.Our daughter also speaks very highly of Holly too.(psst, give her a rise). Thank you sincerely Hays Travel. Maggie and Dave Harrison. Holiday ref. 8887465.. 5th August 2026.
Understood what I wanted and delivered…
Understood what I wanted and delivered exactly what I wanted and under my budget. Will certainly be using Hays again
Nice experience
Honor was very helpful and professional while booking my holiday for me, it's a nice experience to book in a travel agents. I will return when I want to book another holiday

Réponse de Hays Travel - Stoke Talke
I have had several holidays with Hays…
I have had several holidays with Hays travel and I cannot fault them. I usually deal with Natalie who got to know myself and my son well and so she looks into details and advises. I had to amend a few things that were an error and missed off and Natalie dealt with these changes promptly. This is why I come back as I feel nothing is ever to much trouble for her. The booking of the holiday was quick and felt effortless and the advice and service was again really good.
We received the usual knowledgeable and…
We received the usual knowledgeable and helpful support in finding a holiday. Stacey was brilliant, as usual.

Réponse de Hays Travel - Stoke Talke
While booking a holiday I found the…
While booking a holiday I found the travel assistant who served us to be very friendly, helpful, professional and knowledgeable. I was delighted with the experience as it is the first time we have booked with Hays travel and we will definitely book next.
Excellent customer service
Excellent customer service. Natalie Shaw was brilliant. Very helpfull, quick and efficient.
Very helpful lady who secured the…
Very helpful lady who secured the booking we wanted
Holly was very efficient and booked our…
Holly was very efficient and booked our cruise with no problems.
The rep was very helpful and took her…
The rep was very helpful and took her time to explain each holiday place we looked at, then when we decided which one we wanted explained everything we needed to know
Staff very friendly and helpful
Staff very friendly and helpful, give us advice on what to have and what not to have . Not pushed into have all the options, a very good knowledge of the holiday we wished to book ,and in the end booked.
Lady assistant got us what we requested…
Lady assistant got us what we requested good helpful service.
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