Excellent customer service. Nikola couldn't have been more helpful. Finding brochures and travel companies who provided the tour I was looking for. Very patient and conscienscious wanting to accommoda... Voir plus
Établissement
Changer d'établissementAffinity Staffordshire, Pit Lane, Talke pits, ST7 1XD Talke, GB
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Lisez les avis des autres
We went in to book last minute holiday spoke to an absolute amazing lady who helped us so much . Very friendly and polite and gave us lots of option I will need assistance at airport and she to... Voir plus
As usual Natalie Ball was excellent, we gave her an overview of what we wanted and she put the rest in place with her usual knowledge and enthusiasm. This kind of service makes us return time and agai... Voir plus
Very helpful advice given and I would like to day how lovely the lady who dealt with me was ( sorry I don’t know her name but I hope you feel better for your holiday on Friday ! ). We are both looking... Voir plus
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Affinity Staffordshire, Pit Lane, Talke pits, ST7 1XD, Talke, Royaume-Uni
- 01782692722
4,9
Excellent
2 k avis
Demande des avis aux clients
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Réponse de Hays Travel - Stoke Talke
Thank you for your wonderful review! We are so pleased to hear that Nikola provided excellent and friendly service. We truly appreciate your feedback.
Kind Regards
Michelle
Kiara was very helpful and proffesional…
Kiara was very helpful and proffesional and gave me answers to my questions.
Explained everything very clearly and in detail.
My first cruise and I was very happy with the booking proceedure
19 juin 2026
Réponse de Hays Travel - Stoke Talke
Thank you for your wonderful feedback! We are so pleased to hear that your first cruise booking experience was a happy one and that everything was explained clearly.
Kind Regards
Michelle
Réponse de Hays Travel - Stoke Talke
Thank you for your wonderful feedback! We are so pleased to hear that our team was professional and understood exactly what you were looking for.
Kind Regards
Michelle
The lady at hays travel did not do…
The lady at hays travel did not do enough research when finding a holiday,were both in late 70s ,we asked for a flat area,with walk in shower ,she just looked at the pictures yes they have walk in showers it looks flat ,is it quiet yes old town .the answers to these NO walk in shower bath ,the bus dropped us off one hundred yards from hotel having to push the suitcase up a hill very noisy lively we weren’t told where we had to go ,the hotel staff sorted the room out for us then we had to push the suitcase 300 yards for pickup on return journey no I will not be using hays travel again we enquired at other travel agents before you and they went into more detail than you our first holiday since 2007 very disappointed
25 mai 2026
Réponse de Hays Travel - Stoke Talke
Hi
I have tried to call you today to discuss your review
If you would like to give me a call back on 01782 692722
Regards
Michelle ( Assistant Manager)
Friendly polite staff who had the…
Friendly polite staff who had the patience to find a holiday to suit our needs would recommend Hay’s highly.Nikola did a great service
5 juin 2026
Réponse de Hays Travel - Stoke Talke
Thank you for your wonderful review! We are so pleased to hear that our team was able to find the perfect holiday for you with such patience and excellent service. We truly appreciate your recommendation.
Kind Regards
Michelle
Always ready to help
13 juin 2026
Réponse de Hays Travel - Stoke Talke
Thankyou for the 5 star review
Regards
Michelle
Réponse de Hays Travel - Stoke Talke
Thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words about our team!
Kind Regards
Michelle
Everyone was busy so we had a bit of a…
Everyone was busy so we had a bit of a wait, but when we got to the desk Stacey apologised for our wait. She was very helpful and talked us through the booking clearly, offering us better flight times
8 juin 2026
Réponse de Hays Travel - Stoke Talke
Thank you for your wonderful 5-star review! We're so pleased to hear that even with a wait, our team was able to assist you clearly and find you better flight times. We appreciate your patience.
Kind Regards
Michelle
Always get great Service at Hayes…
Always get great Service at Hayes Travel Talke ,they are all very helpful and pleasant staff 😀
12 juin 2026
Réponse de Hays Travel - Stoke Talke
Thank you so much for your wonderful feedback! We are so pleased to hear that you always receive great service from our team.
Kind Regards
Michelle
Smooth Sailing.
The whole process went smoothly and efficiently. My questions were answered calmly and clearly.
I was booking an expensive cruise so it was good to deal with staff who knew what they were doing.
11 juin 2026
Great experience at Hays Travel
Everything was great from the moment we entered the shop at Affinity Talke. At first we were dealt with by Nicola who made the initial investigations into the Royal Caribbean cruise we were interested in. Then as she was ending her shift Cordelia took over. She was a model of pleasantness and efficiency, sorting out everything including our cabin on board Freedom of the Seas and the costs involved. She printed off all of the documents. We left feeling delighted and told two of our friends who have already said they will deal with Hays Travel because of our experience.
11 juin 2026
We dealt with Michelle,she took on…
We dealt with Michelle,she took on board was we needed and came up with several holidays.She was very helpful and made booking a holiday easy. We will definitely be booking our next holiday with her.
Occasionally we phoned the office with a query. Everyone we spoke to was very helpful too.
11 juin 2026
Honor
Honor, your agent at Talke, listened carefully and explored options with us, consulted with a colleague and found us the perfect trip. It was confirmed, booked and options chosen with the minimum of fuss and good communication at every stage.
10 juin 2026
Amazing service
Michelle was absolutely amazing who went above and beyond her job role!
I’m going on my dream holiday to Graceland then onto New York and Michelle has worked extremely hard to get me the best holiday I’m very happy with the service, she was very friendly and we can’t thank her enough!
10 juin 2026
Helpful & Attentive
Grace was really helpful and attentive with taking us through our options. We didn’t expect to book our honeymoon on our first trip in but she helped us find an offer we couldn’t turn down! Would 1000% recommend.
31 mai 2026
Always so easy to deal with
4 juin 2026
Hays at Talke
We've been using the Talke shop for a few years now. Stacey and the rest of the girls have always looked after us and helped us.
9 juin 2026
Réponse de Hays Travel - Stoke Talke
Thankyou for booking with me again Andrew i appreciate your review :)
Stacey x
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