As always a great experience booking at Hayes Travel Stourbridge. Beth goes above and beyond ensuring that we get the holiday we want. She is also always there after the booking to help with any quer... Voir plus
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As always a great experience booking at Hayes Travel Stourbridge. Beth goes above and beyond ensuring that we get the holiday we want. She is also always there after the booking to help with any quer... Voir plus
L'entreprise a répondu
Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Voir plus
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Very helpful and knowledgeable holiday sales person. Very efficient in getting the correct holiday for us. Very smooth transaction it filling out the holiday schedule. Very pleased with the complete p... Voir plus
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Very helpful and knowledgeable, i wasn’t quite sure of the area i wanted to visit but the agent assisted straight through, also aiding in booking excursions, Great service
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
25 Ryemarket, DY8 1HJ, Stourbridge, Royaume-Uni
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Abigale assisted me in making my holiday choice. She was professional and friendly and answered all of my questions.

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My experience dealing with Hays travel for the first time was really good! Myself and my husband dealt with Tracy who was fantastic and found us our holiday to Greece. She was very informative as this will be our first holiday to Greece and wasnt sure which area to go but Tracy was very helpful and we're really looking forward to going to crete in June.Other staff that were working were very friendly and polite would
definitely book with Hays Travel in the future

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Always great, friendly and helpful!
Enjoyed talking about previous trips that we have booked with Hays 😊

Réponse de Hays Travel - Stourbridge
The agent was very friendly, professional and knowledgeable. She arranged our holiday quickly and efficiently and made our experience smooth and easy

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A big thank you to Claire who in total took at least 3hrs of her time to complete the Cruise & Stay with Princess Cruise to he Eastern Caribbean.

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Hays Travel girls were efficient pleasant and very helpful. But speaking to Alliaz insurance company over the phone to sort out the medical screening I found very intimidating and off putting.

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We booked through Hayes Stourbridge, great service, wonderful team, would recommend using Hayes Travel..thank-you all.

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Honest, clear reliable advice for our first cruise. Used Hays many times and always pleased.

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Outstanding service from Tracy, found us the right place for the right price. Tracy is an absolute asset to your company!

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Absolutely brilliant. So helpful and friendly. Nothing to much trouble.

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Lovely people in the stourbridge branch thank you tracey and mia for making our exsperince and booking a lovely one and will look forward to booking again hope all the staff enjoy ypur choclates xxxx

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Beth was very knowledgeable,friendly, and patient with us.Beth always finds us exactly
What we require.
We would never book a holiday with anyone
else.
Great experience as usual

Réponse de Hays Travel - Stourbridge
I presented the ‘brief’ and 10 minutes later my requests were met. A very pleasant booking experience!

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Réponse de Hays Travel - Stourbridge
Tracy was very helpful, friendly and efficient. I was seen immediately and was able to book the holiday I that I had found online.

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Gemma was so helpful and so kind and patient . She found a brilliant holiday for us . Thank you so much

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We’ve visited Hays Stourbridge again to assist with booking our holiday for 2026. Again it was a pleasure to speak with staff, no pressure, plenty of options and we also picked up advice for another holiday we’re considering.
Although we didn’t book on day of visit, we were able to call up once decided on dates for 2026 and all was arranged over phone, with no issues.
We’ll be back again for that 2027/28 cruise too
Thank you team Hays Stourbridge

Réponse de Hays Travel - Stourbridge
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