Hays Travel - Stourbridge Avis 

993
TrustScore 5 sur 5

4,9

25 Ryemarket, DY8 1HJ Stourbridge, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

As always a great experience booking at Hayes Travel Stourbridge. Beth goes above and beyond ensuring that we get the holiday we want. She is also always there after the booking to help with any quer... Voir plus

Noté 5 sur 5 étoiles

Very helpful and knowledgeable holiday sales person. Very efficient in getting the correct holiday for us. Very smooth transaction it filling out the holiday schedule. Very pleased with the complete p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful and knowledgeable, i wasn’t quite sure of the area i wanted to visit but the agent assisted straight through, also aiding in booking excursions, Great service

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 25 Ryemarket, DY8 1HJ, Stourbridge, Royaume-Uni

  • 01384933326

4,9

Excellent

TrustScore 5 sur 5

993 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(993)

118 901 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Cruise booking

Rob and the girls at Stourbridge branch are always very helpful, and with their help we have managed to book a cruise at a very good price.

11 mai 2026
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Réponse de Hays Travel - Stourbridge

Thank you for the lovely review it was a pleasure to book your Holiday

Noté 5 sur 5 étoiles

Tracey put together the package I…

Tracey put together the package I wanted and nothing was too much trouble, even getting an extra discount, she was friendly and knowlegable and took time to go over everything with me without rushing which I liked.
Definelety use Hays Travel again.

12 mai 2026
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Réponse de Hays Travel - Stourbridge

Thank you so much for your kind review it was a pleasure to book your holiday

Noté 5 sur 5 étoiles

5 stars all the way Mia was so helpful…

5 stars all the way Mia was so helpful guiding us through the process of booking.

2 mai 2026
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Réponse de Hays Travel - Stourbridge

Edward Sherred,

We appreciate your fantastic review! We are so happy to hear that Mia's guidance during your booking process was helpful. Thanks for the five stars!

Kind Regards
Hays Travel Hastings

Noté 5 sur 5 étoiles

First class

Knowledge, experience, very friendly, nothing too much trouble. Tracey 10 out of 10. All in all a very good experience.

7 mai 2026
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Réponse de Hays Travel - Stourbridge

Thank you for the lovely review it was a pleasure to book your Holiday

Noté 5 sur 5 étoiles

Nothing was to much trouble and she was…

Nothing was to much trouble and she was very friendly.

5 mai 2026
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Réponse de Hays Travel - Stourbridge

We appreciate your kind review! We are so glad to hear that our team was friendly and helpful to you during your time of need.

Noté 5 sur 5 étoiles

Great experience

26 avril 2026
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Réponse de Hays Travel - Stourbridge

Thank you for you review it was a pleasure to book your holiday

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, they made booking the holiday very easy and provided their input to different holiday destinations, extremely happy with the overall process booking our holiday with Hays Travel👍

19 avril 2026
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Réponse de Hays Travel - Stourbridge

Thank you for the lovely review it was a pleasure to book your Holiday

Noté 5 sur 5 étoiles

It's always a pleasure to visit…

It's always a pleasure to visit Stourbridge branch to book a holiday the staff are all professional.

23 avril 2026
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Réponse de Hays Travel - Stourbridge

Thank you so much for your kind word , always a pleasure to help.

Noté 5 sur 5 étoiles

A great experience

A great experience, Claire and the team were brilliant and so patient as we really had no clue but we have now booked our river cruise & couldn’t have done it without Claire’s help. A really daunting experience made easy and fun, we did some laughing. Thanks Hays Stourbridge

11 avril 2026
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Réponse de Hays Travel - Stourbridge

Thank you so much for your lovely comments, it was a pleasure to book your river cruise

Noté 5 sur 5 étoiles

Efficiency

Mia,your agent was lovely , listened to what we were looking for in a holiday and made us feel at ease when booking as we havn't been away abroad for many years, she answered all our questions and was very helpful regarding what we had to do next? I would definately recommebd Hayes travel of Stourbridge as they are very efficient and understanding , keep up the good work guys , wee done and thank you

18 avril 2026
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Réponse de Hays Travel - Stourbridge

Thank you for your kind review. I hope you have a lovely holiday and so glad i was able to help.

Noté 5 sur 5 étoiles

Helpful,freindly.

15 février 2026
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Réponse de Hays Travel - Stourbridge

Thank you so much for your comments, a pleasure to help

Noté 5 sur 5 étoiles

Staff very friendly and helpful

Staff very friendly and helpful , got the right holiday we wanted , paper work and explaining everything really well thank you

11 avril 2026
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Réponse de Hays Travel - Stourbridge

We appreciate your feedback and are so glad we could help you find the right holiday. It's great to hear our team was friendly, helpful, and thorough!

Noté 5 sur 5 étoiles

Excellent, friendly, knowledgeable!

Excellent friendly, knowledgeable service from Rob.
Felt he went the extra mile in providing sound advice.
Have in the past always booked cruises direct with the operators but Rob offered fair and impartial help.
Will use Hays travel in the future.

18 avril 2026
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Réponse de Hays Travel - Stourbridge

DavidL,

We appreciate you taking the time to share your experience. We're so glad that you found our service helpful and informative and will consider us for future bookings.

Kind Regards
Rob

Noté 5 sur 5 étoiles

Friendly,efficient staff who really…

Friendly,efficient staff who really bend over backwards to help meet holiday needs, nothing seems to be too much trouble

16 avril 2026
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Réponse de Hays Travel - Stourbridge

We really appreciate your kind words! We are so happy to hear that Beth was friendly and efficient in helping you meet your holiday needs.

Noté 5 sur 5 étoiles

Great experience

This was the first time I visited Hays Travel & it won't be my last. Staff really helpful & knowlegible. Understood my concerns but also helped me look at options I hadn't considered and found me the ideal holiday. The staff couldn't be more helpful. Will definitely use again.

15 avril 2026
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Réponse de Hays Travel - Stourbridge

Amanda,

We're happy to hear that you enjoyed your first visit and found our staff helpful and knowledgeable. It's great to know we helped you find your holiday. We appreciate your feedback and look forward to assisting you again!

Kind Regards

Noté 5 sur 5 étoiles

Stourbridge branch

We recently visited your Stourbridge branch and were helped by Rob and Sophie to book our cruise.They were excellent helping us to book our holiday,answering the many questions we had and gave us lots of advice and tips .Many thanks from two very happy first time cruisers.
mark and jayne

28 mars 2026
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Réponse de Hays Travel - Stourbridge

Thank you for your lovely review.It was a pleasure to book your Holiday.

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