As always a great experience booking at Hayes Travel Stourbridge. Beth goes above and beyond ensuring that we get the holiday we want. She is also always there after the booking to help with any quer... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very helpful and knowledgeable holiday sales person. Very efficient in getting the correct holiday for us. Very smooth transaction it filling out the holiday schedule. Very pleased with the complete p... Voir plus
L'entreprise a répondu
Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Voir plus
L'entreprise a répondu
Very helpful and knowledgeable, i wasn’t quite sure of the area i wanted to visit but the agent assisted straight through, also aiding in booking excursions, Great service
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
25 Ryemarket, DY8 1HJ, Stourbridge, Royaume-Uni
- 01384933326
4,9
Excellent
996 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff made the booking our holiday very easy from initial holiday selection and deposit payment to full account settlement via on-line payment linkages.
26 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for your review.It was a pleasure to book your Holiday.
A pleasant experience
The member of staff who dealt with our holiday booking was polite, friendly, helpful and efficient.
25 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Superb service
Seen straight away by a lovely young lady named Sophie who is an apprentice at the Stourbridge store. Polite, helpful and attentive to detail. Checked details with senior agents and even reassured us that the details were correct when called back later to check.
22 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for the kind review, it was a pleasure to book your holiday!
Holiday Booking Experience
We have booked all of our holidays abroad, with Beth for many years, she always manages to find exactly what we are looking for and nothing is too much trouble.
28 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for your kind review, its a pleasure to book your holiday.
Tracy was exceptional as normal with…
Tracy was exceptional as normal with her experience & thoughtful help in our choice of holiday. We are extremely happy with the way she is always patient & professional with us. She is a credit to Hays Travel.
26 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Best travel agents 100%
The care and support we have received from Hays Travel Stourbridge special thanks to Tracy, give us confidence when we are booking. Always a pleasure to go in . Everyone makes us welcome
24 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Third time we used hays travel
Third time we used hays travel. Beth remembered us and it was lovely to be able to book our holiday with her again.
23 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Réponse de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
The lady who booked my break for me was…
The lady who booked my break for me was very friendly and helpful
9 janvier 2026
Réponse de Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your holiday
First time cruisers
We were looking to book a first time cruise + feeling a bit hesitant. The customer service offered by Abigale was exceptional who was knowledgeable on the cruising experience + offered advice on what she thought would be best for us as first time cruisers. She took time to find a suitable cabin + explained all the options available when going on a cruise. We felt confident enough to go ahead and book +now look forward to the holiday.
21 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for your kind words! It was a pleasure to book your cruise!
Claire was absolutely brilliant
Claire was absolutely brilliant , sourcing numerous quotes to meet my holiday requirements. She always got back in touch with me straight away with different tweaks we had made and nothing was too much trouble .
We are so pleased with the service we received from Claire .
She is a credit to the company .
Now looking forward to what hopes to be an amazing trip of a lifetime for our special milestone birthdays .
21 février 2026
Réponse de Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to book your amazing holiday,I'm sure it will be fantastic
Réponse de Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure to book your holiday.
Staff were super helpful
Sophie was extremely helpful, and made some great suggestions! I'll be booking with Sophie again.
7 février 2026
Réponse de Hays Travel - Stourbridge
Thank you so much for your Kind review we we look forward to booking your Holiday's in the Future
Great Staff
You managed to equal the cost I had been quoted and Abbie and your team were very friendly and pleasant.
31 janvier 2026
Réponse de Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your Holiday
Abbie
Abbie, was excellent. We have used Hayes travel at various branches and Stourbridge provided very good service.
18 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your Holiday
Amazing agent
We have used hays travel to book our last few holidays and had a great experience. So we chose to go back and again we had the same agent and I have to say Tracey was amazing at helping us find what looks to be an amazing hotel. We were not rushed and she was very knowledgeable about the different islands we looked at. We can't wait to go.
17 février 2026
Réponse de Hays Travel - Stourbridge
Thank you so much for your kind review it is always a pleasure to see you and book your holiday
Good service ,knowledgeable …
Good service ,knowledgeable staff.gave all the information needed, would use hays again.
16 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for your review. It was a pleasure to book your Holiday.
Réponse de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Friendly and couldn't do enough for…
Friendly and couldn't do enough for us...we wouldn't go anywhere else to book our holidays
11 février 2026
Réponse de Hays Travel - Stourbridge
Thank you for your kind review it is always a pleasure to see you and book your holidays
Stourbridge branch…Claire at your Stourbridge branch was…
Claire at your Stourbridge branch was most helpful as always when we booked another cruise with her.
9 février 2026
Réponse de Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to book your cruise
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.