Fantastic service from Melissa, truly dedicated member of staff going above and beyond to make the customer experience prefect. She is a lovely lady. Kept me updated every step of the way.
L'entreprise a répondu
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Lisez les avis des autres
Absolutely fantastic service from Caroline at Hays Travel Stranraer. She was so friendly and helpful and nothing was any trouble. First-class customer service from start to finish — I wouldn’t hesitat... Voir plus
L'entreprise a répondu
Could not recommend Hays Travel in Stranraer more than I already do! Especially Sarah, she is so lovely. We have used Hays for many years now and they always give you the warmest welcome. Booking o... Voir plus
L'entreprise a répondu
All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
20 Bridge Street, DG9 7NS, Stranraer, Royaume-Uni
- 01776507009
4,9
Excellent
379 avis
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Staff Knowledge was fantastic really…
Staff Knowledge was fantastic really enthusiastic service no problems when we changed dates
1 juillet 2026
Réponse de Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Made to feel welcome in the shop
Made to feel welcome in the shop , not rushed listened to. Friendly staff. We are returning customers who wouldn’t book a holiday anywhere else
1 juillet 2026
Réponse de Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
The staff were very helpful
The staff were very helpful, welcoming, friendly. They was very professional and very knowledgeable. I will book other holidays in the future.
21 juin 2026
Réponse de Hays Travel - Stranraer
Thank you for your lovely review, it was my pleasure booking your holiday. Melissa
Réponse de Hays Travel - Stranraer
Thank you so much for your lovely review, it was my pleasure booking your holiday. Sarah
Very helpful staff member Sarah
Very helpful staff member Sarah. Searched for the perfect break for us.
11 juin 2026
Réponse de Hays Travel - Stranraer
Thank you so much for your lovely 5* review :) Sarah
First class service
Chloe who dealt with us was most helpful, she made the booking so easy .
13 juin 2026
Réponse de Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Chloe
Réponse de Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Wonderful service nothing I asked for…
Wonderful service nothing I asked for re assistance veggie meal was a problem
5 juin 2026
Réponse de Hays Travel - Stranraer
Many thanks for you lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Chloe was exceptionally helpful
28 mai 2026
Réponse de Hays Travel - Stranraer
Many thanks for your lovely review, it was my pleasure booking your holiday. Chloe :)
Réponse de Hays Travel - Stranraer
Many thanks for your 5 star review, it was my pleasure booking your holiday :) Sarah
Staff very helpfull.polite.
2 juin 2026
Réponse de Hays Travel - Stranraer
Many thanks for your 5 star review, it was my pleasure booking your holiday. Chloe :)
As usual ALL staff friendly and…
As usual ALL staff friendly and knowledgeable
No pressure sales and everything explained with any options too
30 mai 2026
Réponse de Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)
Good customer service
Good customer service! Melissa was very efficient and offered alternatives at better prices. This is the second time we have made a booking with this company in the past month and both experiences were first class.
22 mai 2026
Réponse de Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Melissa
Caroline was a great help helping us to…
Caroline was a great help helping us to decide where to go in Lake Garda. She advised us on best flights and hotels.
9 mai 2026
Réponse de Hays Travel - Stranraer
Irene,
Thank you for your kind words! It was my pleasure finding you the perfect hotel & flight for your trip, look forward to hearing all about it on your return :)
Many thanks Caroline
The ladies in hays are great
The ladies in hays are great, wee have booked a few holidays with them and they have been fantastic, always find great holidays. The booking process was so easy they knew all the information that wee needed can't thank them enough.
19 avril 2026
Réponse de Hays Travel - Stranraer
Thank you for your wonderful feedback! We are so pleased to hear that we make your holiday booking process easy and enjoyable. We appreciate your kind words.
Many thanks, Chloe.
Great dealing with chloe
14 mai 2026
Réponse de Hays Travel - Stranraer
We appreciate your kind words, thank you for sharing.
Many thanks, Chloe
I can not fault anything in stranraer …
I can not fault anything in stranraer hays travel team. Everyone is so friendly and also go above and beyond. I will keep going back.
25 avril 2026
Réponse de Hays Travel - Stranraer
Thank-you so much for your lovely 5 star review, it was my pleasure booking your holiday :) Chloe
Very helpful and willing to help my…
Very helpful and willing to help my wife and myself to find a lovely looking holiday for our anniversary and birthday present for my wife
8 mai 2026
Réponse de Hays Travel - Stranraer
We appreciate you taking the time to leave us such a nice review. I am so happy I could help you find a lovely holiday for your anniversary and birthday! Many thanks, Caroline.
The girl that booked our holiday was so…
The girl that booked our holiday was so friendly and very helpful got us exactly what we wanted
31 mars 2026
Réponse de Hays Travel - Stranraer
I am so happy to hear that I was able to provide such excellent service and find you the perfect holiday. Thank you for your 5 star review, Sarah.
Very quick & helpful advice …
Sarah replied to my query through Facebook originally, she asked my query & more. She emailed me once I provided travel dates. We had a couple of telephone conversations with Sarah after that which was very helpful & informative. Sarah then booked our cruise. Great service, very friendly & helpful.
27 mars 2026
Réponse de Hays Travel - Stranraer
We appreciate you sharing your booking experience. It's great to hear that you found the service helpful and friendly. It was my pleasure booking your holiday :) Sarah
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