The lady that we saw couldn't of been more helpful she was brilliant we came away really happy and are now looking forward to our holiday
L'entreprise a répondu
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The lady that we saw couldn't of been more helpful she was brilliant we came away really happy and are now looking forward to our holiday
L'entreprise a répondu
Mandy the Store Manager at Sutton, Surrey branch was super helpful again. Her knowledge of the destination was second to none. We appreciated the time and effort she took to run through bits and bob... Voir plus
L'entreprise a répondu
Excellent service. Karen was so friendly, nothing was too much trouble. Searched different hotels. She gave information on the the greek island that I was interested in from her own experiences. I wa... Voir plus
L'entreprise a répondu
I contacted Hays travel not really believing that I could have a holiday with such benefits included in the price. Well they have left us in total dismay with all that they offered us. We are blow... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
182 High Street, SM1 1NL, Sutton, England, Royaume-Uni
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The lady that we saw couldn't of been more helpful she was brilliant we came away really happy and are now looking forward to our holiday

Réponse de Hays Travel - Sutton
Had the best experience with booking our USA trip with Natasha. We got a great price when booking and Natasha went above and beyond to help with all the tweaks we needed. Thank you! :)

Réponse de Hays Travel - Sutton
Dean was very helpful with my booking sorted everything out. As an older person he treated with respect.

Réponse de Hays Travel - Sutton

Réponse de Hays Travel - Sutton
Having had an excellent experience booking long haul flights last June at Hays in Kingswood, Bristol I chose Hays in Sutton with no hesitation. I had my choice of dates, airline choice and destination ready and so the initial plan and quote was quickly provided by a friendly member of staff who printed the details for me to refer to as I needed to check timings with another family member.
However there was a problem as I didn't receive any follow-up email. I phoned the shop the next day and spoke to another staff member who checked my email details and discovered an error. When she had corrected my email address this staff member successfully emailed an updated quote and guided me through the payment process. She then provided a printed copy for me to collect the same day and explained about any further options associated with my flights.
I am satisfied my travel plans are in safe hands and further assistance will be easy to access if and when required.

Réponse de Hays Travel - Sutton
Mandy in Sutton is so patient, efficient and helpful. And lovely and smiley too.

Réponse de Hays Travel - Sutton
The service from the staff was very good, and also the package

Réponse de Hays Travel - Sutton
Caitlin was very helpful and took the time to explain our options. All the staff were friendly and professional. The place had a nice atmosphere, which was inviting.

Réponse de Hays Travel - Sutton
Once again Holly was amazing at helping us find the right holiday. She always goes far and beyond for her customers. She’s highly recommended by us!

Réponse de Hays Travel - Sutton
Mandy was extremely helpful with helping us choose our dream holiday. We were delighted with the service.

Réponse de Hays Travel - Sutton
Holly was fantastic
Made the booking process so easy
Will book all my future holiday with her.

Réponse de Hays Travel - Sutton
Many thanks to Mandy. Actually 10 out of 10
Thank you for being so patient
Helpful. Knowledgeable.

Réponse de Hays Travel - Sutton
Excellent service. Karen was so friendly, nothing was too much trouble. Searched different hotels. She gave information on the the greek island that I was interested in from her own experiences.
I was happy to book a holiday with Hays Travel.

Réponse de Hays Travel - Sutton

Réponse de Hays Travel - Sutton
The representatives in the Sutton office were very welcoming and helpful. (Mandy and Dean) Thus far our experience has been positive.

Réponse de Hays Travel - Sutton
So very helpful and went out of her way to get us the best possible deal on our holiday

Réponse de Hays Travel - Sutton

Réponse de Hays Travel - Sutton
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