Hays Travel - Sutton Avis 

441
TrustScore 5 sur 5

4,9

182 High Street, SM1 1NL Sutton, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We saw Mandy at the Sutton branch to book flights and hotels around going to a cruise around Japan. She was friendly, helpful and professional and went over and above to make sure we got everything we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Caitlin at Sutton was very helpful and thoughtful to our needs. Gave excellent advice. Then found the perfect resort near where our family live. We were very impressed and would use Hays in Sutton aga... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Natasha at your Sutton branch made it such a pleasant experience. She couldn't have been more helpful if she tried. She took us through every option available and discussed insurance, excursions,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a pleasure, We knew what we were planning (roughly) and after talking to Karen she made some notes and a few phone calls as well as speaking to her colleagues and put it all together. We hav... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 182 High Street, SM1 1NL, Sutton, England, Royaume-Uni

  • 02039255869

4,9

Excellent

TrustScore 5 sur 5

441 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(441)

124 226 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Caitlin

Caitlin, who dealt with me, was courteous,helpful , extremely competent and frankly outstanding. She understood what I was looking for and put together an excellent package.

22 juillet 2026
Noté 5 sur 5 étoiles

Caitlin at Sutton was very helpful and…

Caitlin at Sutton was very helpful and thoughtful to our needs. Gave excellent advice. Then found the perfect resort near where our family live. We were very impressed and would use Hays in Sutton agasin.

20 juillet 2026
Logo de Hays Travel - Sutton

Réponse de Hays Travel - Sutton

Thank you so much for your great review and for booking with us - Caitlin :)

Noté 5 sur 5 étoiles

Sutton branch experience

We saw Mandy at the Sutton branch to book flights and hotels around going to a cruise around Japan. She was friendly, helpful and professional and went over and above to make sure we got everything we wanted and made helpful suggestions (with another colleague) we were very pleased with the service provided.

16 juillet 2026
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Réponse de Hays Travel - Sutton

Thank you so much for your review and for your booking - Mandy

Noté 5 sur 5 étoiles

Mandy did a fab job on the Computer

Mandy did a fab job on the Computer , in getting up the Cruise we wanted, & giving us all the info we needed.
our 2nd time with Hays Travel in Sutton
Thank You .

15 juillet 2026
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Réponse de Hays Travel - Sutton

Thank you for your booking and for your kind review :)

Noté 5 sur 5 étoiles

Luke was very helpful

Luke was very helpful, and listened to what we wanted and found us exactly what we wanted.

15 juillet 2026
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Réponse de Hays Travel - Sutton

Thank you for your lovely review and for booking with us - Luke

Noté 5 sur 5 étoiles

Booking a holiday in 2028

Able to book a holiday in 2028 easily. We were made to feel welcome, Many thanks

14 juillet 2026
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Réponse de Hays Travel - Sutton

Thank you for your kind review and for booking with us. :)

Noté 5 sur 5 étoiles

Always a good service

I been planning a trip to Prague as part of my bucket list.i was helped in finding a good affordable break with transfers to the hotel the staff have always been polite friendly and helpful.

8 juillet 2026
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Réponse de Hays Travel - Sutton

Thank you so much for your lovely review :) We hope you have a lovely holiday - Holly

Noté 5 sur 5 étoiles

It was an amazing experience and the…

It was an amazing experience and the holiday agent helped find us our ideal holiday nothing was to much trouble she happily looked at various hotels and areas to ensure it was exactly what we were hoping for.
We will definitely use her services again in the future

28 juin 2026
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Réponse de Hays Travel - Sutton

Thank you so much for your kind review and for booking your holiday with us. Holly :)

Noté 5 sur 5 étoiles

2nd holiday I have booked with Hays…

2nd holiday I have booked with Hays Sutton this year . The staff are so helpful and friendly. Dean was a star helping me with tech stuff like downloading the app for an OAP couldn’t praise them enough

2 juillet 2026
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Réponse de Hays Travel - Sutton

Thank you for your lovely review and for booking with us - Holly & Dean :)

Noté 2 sur 5 étoiles

Every thing was fine until I went to…

Every thing was fine until I went to exchange my Canadian dollars when I spoke to the assistant manager at Sutton he told me the exchange rate I would get would be 1.76 can. which i agreed took him at his word but when I returned I found I had been given a rate of 1.67 can and had paid £3.95 for the honour .I feel the ass.manager lied to me I was also not informed the maximum I could exchange was 500 can .I await you response.

3 février 2026
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Réponse de Hays Travel - Sutton

Dear Customer,

We are sincerely sorry to learn that you were dissatisfied with the currency sale rate in store. This is not the level of service or experience we aim to provide to our customers.

Following our recent discussion, I would like to confirm that we will arrange a refund of the difference. Please accept our sincere apologies for any misunderstanding or inconvenience this may have caused.
Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Mandy, (Branch Manager)

Noté 5 sur 5 étoiles

Natasha book my holiday

Natasha book my holiday, she went through everything with me in detail all explained clearly. Well knowledged about holiday
Happy

22 juin 2026
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Réponse de Hays Travel - Sutton

Thank you for your booking and for your kind review.

Noté 5 sur 5 étoiles

She was very helpful

She was very helpful

20 juin 2026
Logo de Hays Travel - Sutton

Réponse de Hays Travel - Sutton

Thank you for your booking and for your kind review.

Noté 5 sur 5 étoiles

Cruise Booking

Natasha at your Sutton branch made it such a pleasant experience. She couldn't have been more helpful if she tried. She took us through every option available and discussed insurance, excursions, accommodation before cruise too.

Thank you we will be back again!

19 juin 2026
Logo de Hays Travel - Sutton

Réponse de Hays Travel - Sutton

Thank you for your booking and for your kind review.

Noté 5 sur 5 étoiles

The representative was extremely polite…

The representative was extremely polite , helpful and honest - she made booking a last minute holiday for my sister and seem like a pleasure

11 juin 2026
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Réponse de Hays Travel - Sutton

Hi Gloria, thank you for the lovely review - i hope you had a lovely time away !! - Caitlin

Noté 5 sur 5 étoiles

Mandy was brilliant

Mandy was brilliant, trying every option when our choice was unavailable.

6 juin 2026
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Réponse de Hays Travel - Sutton

Thank you for your booking and for your lovely review- Mandy :)

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