Hays Travel - Swansea Avis 

615
TrustScore 5 sur 5

4,9

20a Whitewalls, SA1 3AA Swansea, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

As always our experience was great,just tell them what you require and it is done .We always book with Corinne at the Swansea branch and she is more than helpful,printing everything for us too.

Noté 5 sur 5 étoiles

Very helpful staff member gave all information clearly as we are first time cruisers. Booked price and information onboard all given. Also friendly very informative.

Noté 5 sur 5 étoiles

Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel.... Voir plus


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 20a Whitewalls, SA1 3AA, Swansea, Royaume-Uni

  • 01792823741

4,9

Excellent

TrustScore 5 sur 5

615 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(615)

120 653 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent and professional service

Excellent, professional service from Caroline at Hays Swansea. She took time to find the holiday we required, flights and hotels.

4 août 2026
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Réponse de Hays Travel - Swansea

Thank you both for my lovely review. It was a pleasure to put your multi city break together to suit your needs and hope you have a lovely time. I can't wait to hear about it all. Caroline

Noté 5 sur 5 étoiles

Nothing was too much trouble

Corinne in Swansea made us feel at ease and was really helpful. She found us a great deal and nothing was too much trouble.

4 août 2026
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Réponse de Hays Travel - Swansea

Thank you for taking the time to write a lovely review, Corinne

Noté 5 sur 5 étoiles

Exceptional service from the staff

Exceptional service from the staff, a really friendly and helpful team and nothing is too much trouble.
Have booked several holidays with them and would recommend them highly.

5 août 2026
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Réponse de Hays Travel - Swansea

Thank you Alison for booking such a fab tour with us. All of the team can't wait to hear about your adventures. Corinne

Noté 5 sur 5 étoiles

Great travel consultant

Courtney was lovely she listend and was very patient.I would definatly as for her again in the swansea shop.I tryed to book my flights on the phone but im not very savvy on stuff like that she was great

2 août 2026
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Réponse de Hays Travel - Swansea

Aw what a lovely review. Thank you for writing such kind words. We do your best to help. Courtney

Noté 5 sur 5 étoiles

Busy staff, but great service

Had a wait for the two very busy staff, but once I sat down, the service was fantastic!

The follow up service by email and use of App continued the efficient service. Thank you.

30 juillet 2026
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Réponse de Hays Travel - Swansea

Thank you for your patience in waiting for us and booking your holiday. I hope you have an amazing time in Gran Canaria. Courtney

Noté 5 sur 5 étoiles

Excellent friendly service

Excellent friendly service
Caroline was very helpful

21 juillet 2026
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Réponse de Hays Travel - Swansea

Thank you for booking the amazing cruise with me. I can't wait to hear all about it. Caroline

Noté 5 sur 5 étoiles

Expertise on next cruise

Experience, knowledge and patience in deciding upon the most suitable cruise for us, well done Corinne

28 juillet 2026
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Réponse de Hays Travel - Swansea

Thank you as always Phil for taking the time to write a review and booking another cruise. Corinne

Noté 5 sur 5 étoiles

This is the second cruise holiday I’ve…

This is the second cruise holiday I’ve booked with Hays and won’t be the last. They are totally professional, extremely knowledgeable and helpful. I went into the store with a cruise holiday in mind but booked a much better cruise after help from the TA Corinne. Wouldn’t hesitate to recommend them.

28 juillet 2026
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Réponse de Hays Travel - Swansea

Thank you for such an amazing review and continuing to book your cruises with us. Corinne

Noté 5 sur 5 étoiles

Caroline was very helpful in finding a…

Caroline was very helpful in finding a holiday that suited us. She was knowledgeable about all aspects of the hotels , destinations, flying and car parking.

25 juillet 2026
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Réponse de Hays Travel - Swansea

Thank you for taking the time to write such a lovely review and for booking your holiday with me. Caroline

Noté 5 sur 5 étoiles

Great service nothing to much trouble…

Great service nothing to much trouble staff very friendly and helpful couldn't wish for better service 👍

23 juillet 2026
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Réponse de Hays Travel - Swansea

Thank you for booking your trip with me and the store again. I hope you have a lovely time with your brother. Caroline

Noté 5 sur 5 étoiles

Holidays made easy

Really impressed with the kind a nd helpful service we received there. I would definitely recomme nd Hays Travel to everyone.

16 juillet 2026
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Réponse de Hays Travel - Swansea

Thank you for the lovely recommendation. Corinne

Noté 5 sur 5 étoiles

The person that delt with us was so…

The person that delt with us was so helpful and explained everything clearly

9 juillet 2026
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Réponse de Hays Travel - Swansea

Thank you for taking the time to write a lovely review and for booking with me. Caroline

Noté 5 sur 5 étoiles

Nice experience without any hard sell…

Nice experience without any hard sell very experienced person who we dealt with
Knowing everything will be sorted on time and without any hassle just gives us peace of mind

11 juillet 2026
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Réponse de Hays Travel - Swansea

Thank you Leslie for a lovely review and for booking another cruise with us. Caroline

Noté 5 sur 5 étoiles

Great Service.

Staff are totally fantastic.

27 juin 2026
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Réponse de Hays Travel - Swansea

Thank you John for taking the time to write a review and booking both the cruise and another land holiday. Caroline

Noté 5 sur 5 étoiles

Excellent service

From the moment I walked in the door I felt that the agent was ready to give me solid answers to my questions and get everything ready.

1 juillet 2026
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Réponse de Hays Travel - Swansea

That is what we are here for, so that you don't worry and enjoy your holiday. Corinne

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