All staff in the branch were very pleasant and helpful.Ann provided us with some details to consider based on our request, we went for coffee and discussed the better option for what we wanted then re... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Anne has been really very good from when I first enquired about a potential holiday to when we booked yesterday. Anne made us feel welcome yesterday and went through everything with us as the booking... Voir plus
L'entreprise a répondu
The Tiverton team, helped look through all options for our enquiry. Holiday chosen, booked with all the little extras we wanted. One stop service, delivered in a friendly, professional non pressured... Voir plus
L'entreprise a répondu
I went in with some information I had previously collected from Ann earlier in the week. I was greeted by Laura who put me at me ease and talked me through the booking process. Laura was very pati... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 3 Market Walk, EX16 6BL, Tiverton, Royaume-Uni
- 01884 798101
4,9
Excellent
757 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Anne at Tiverton spent lots of time…
Anne at Tiverton spent lots of time going through cruise options with me and was very knowledgeable - spot on service!
3 mars 2026
Réponse de Hays Travel - Tiverton
Julie Nelson,
We appreciate you taking the time to leave us a review. We're so happy to hear that you found Anne's service helpful and informative when booking.
Tiverton, Hays Travel
holiday booked by Anne
Very pleasant welcome by Anne sorted as a holiday we were very happy with the service and we'll be using Hays travel again
3 mars 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Fantastic agent
Your agent was helpful, knowledgeable, and with a great sense of humour, found us a holiday we wanted.
28 février 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Very helpfull and such an easy process
27 février 2026
Réponse de Hays Travel - Tiverton
Thank you for leaving a lovely review!!
We will see you soon!
Kate :)
The person doing the booking got the…
The person doing the booking got the price wrong and one of the dates wrong for the date of birth
27 février 2026
Réponse de Hays Travel - Tiverton
Thank you for popping back in and giving us the opportunity to sort these issues out for you. Sorry for any inconvenience caused.
I hope that you are looking forward to the holiday.
And we look forward to seeing you soon!
Tom :)
Very helpful efficient and effervescent…
Very helpful efficient and effervescent personality. Always go back to Hay's. For two 81 year old they do everything for us and take all the pressure away
27 février 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Anne was very helpful to us and we left…
Anne was very helpful to us and we left with an exciting holiday booked. I would be happy to book with Anne again.
24 février 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Friendly, knowledgeable and very helpful
20 février 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Great customer service
Great customer service as always from Hays Tiverton. Highly recommend and always use. Friendly and informative giving recommendations.
11 février 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Excellent service
Hannah was very thorough and went through all the details. Managed to save us some more money in the overall cost.
14 février 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Once again holiday booked with no…
Once again holiday booked with no problems, it pays to book your holiday in store, most helpful staff 👍😊
12 février 2026
Réponse de Hays Travel - Tiverton
We are so happy to hear that booking your holiday in store was easy and problem-free. Thank you for your review!
Anne :)
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
All contact was efficient
13 février 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Warm rapport from member of staff
Warm rapport from member of staff, choices given, professional attitude
4 février 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Very very helpful as always
10 février 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Réponse de Hays Travel - Tiverton
We appreciate you taking the time to leave us a review. We are so glad that Kate was helpful and well-informed!
Wonderful service again.
30 janvier 2026
Réponse de Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Went in to book a cruise with Marella…
Went in to book a cruise with Marella and saw someone called Thomas he couldn’t have been more helpful a really nice gentlemen spent loads of time going through everything with me
5 février 2026
Réponse de Hays Travel - Tiverton
Thank you for the lovely review!!
Pop in anytime! :)
Tom :)
Anne was very patient and extremely…
Anne was very patient and extremely helpful.
Her professional approach was considerate, guiding us in the right direction for price, location and the experience we were looking for.
3 février 2026
Réponse de Hays Travel - Tiverton
Customer,
We appreciate you taking the time to share your experience. We're so glad to hear that our professional approach helped guide you in the right direction! See you again soon :)
Hays Travel
.The lady who helped us book travel to…
.The lady who helped us book travel to Madeira,was very helpful and informative. She was very friendly and empathetic.
23 janvier 2026
Réponse de Hays Travel - Tiverton
David,
We appreciate your kind words. We're so happy to hear that the booking experience for your trip to Madeira was helpful, informative, and friendly.
Hays Travel
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