Hays Travel - Tom/Angela Parsley Avis 

It was great to work with Tom who was very responsive, experienced and knowledgeable. He quickly grasped our holiday needs and put a package together that fully reflected what we were looking for. A very efficient and effective five star service.

Really helpful. Tom had great ideas that improved our plans.

Our agent always listens to our needs and works hard to find a good fit for us. Excellent service.

Friendly and efficient service

My contact with Hays travel, Tom, always goes the extra mile to get things how I want them.

Nothing is too much trouble and he is always very cheerful, polite and a real pleasure to deal with!

I haven't used a travel agent to book a holiday for many years, but after using Hays to book a family trip to Rome, I wouldn't now do it any other way. Our agent listened to and understood what I wanted, worked within my budget, answered all my queries promptly and kept in constant communication - I would highly recommend both him and Hays.

Tom was referred by long-standing friends, who have used his services before, and he has proved extremely helpful, communicative and responsive to our requirements and requests in working to create a trip for us that has been on our bucket list for some time.

Tom has booked many holidays for us and is aware of where we have been and where we would still like to travel to in the world. This latest holiday (Scenic cruise in the south of France), was a very good deal that came to Tom and he contacted us. We took just a short time to go through the details before we rang Tom and said ‘book it’!
He is considering a range of future trips including to Borneo, Australia, Indonesia and Croatia. He searches out the best deals coupled with the best quality. In other words, value for money.
Email and telephone calls are frequent and detailed when arranging/booking trips with Tom.
No detail is too small and he is very patient in answering any questions, no question is too basic or stupid to ask.

Absolutely hassle free booking our holiday with Tom.
Great response times. Nothing seemed to be too much trouble.
Very friendly and approachable. Will look to using him again in the future.

Tom has been really helpful with planning our flights to and from NZ. Always very quick to respond and provided lots of flexibility and options that we hadn’t thought of. We would definitely use him again and would 100% recommend him to our friends.

Angela and Tom went above and beyond to get me the best deal and made it all so less stressful

Honest, highly personable, service and advice.

Mr Tom Parsley pulled out all he stops and came up trumps with the perfect holiday package for both my 12 year old daughter and I. Mr Parsley's attention to detail and immediate responses to any queries we had put our minds at ease and made the whole experience so much more enjoyable and relaxing for both of us. I would highly recommend Mr Parsley and Hay's Travel to any prospective holiday goer. Cathy Maye.