Hays Travel - Tonypandy Avis 

602
TrustScore 5 sur 5

4,9

121a Dunraven Street, CF40 1AS Tonypandy, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Visited Hays Store in Tonypandy and was warmly welcomed and assisted by Nadine. We were made to feel at ease immediately. Nadine was so helpful, patient and knowledgeable. All our holiday bookings... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff was very friendly and very helpful. The booking process was great, we had a place in mind and ended up booking somewhere completely different. If they could save me money they would and I mu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Charli was so helpful. She was very kind and patient as we looked for the best option for a cruise on the Norwegian Fjords. We found a package that consisted of everything my husband and I were lookin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super service and advice, time taken to allow 2 old fogies to be happy they were getting what we wanted, and make sure we missed nothing to make our trip the best. Always a pleasure to come here.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 121a Dunraven Street, CF40 1AS, Tonypandy, Royaume-Uni

  • 01443533040

4,9

Excellent

TrustScore 5 sur 5

602 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(602)

117 250 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best hays store

Nadine is sensational. As is the whole store really, cannot praise them highly enough. Knowledgable and friendly.

10 mai 2026
Logo de Hays Travel - Tonypandy

Réponse de Hays Travel - Tonypandy

Thank you for your lovely review. We hope you have a fantastic holiday :)

Noté 5 sur 5 étoiles

Leanne so helpful takes the time with u…

Leanne so helpful takes the time with u to find the right holiday it's our 3 holiday she booked for us definitely be back

10 mai 2026
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Réponse de Hays Travel - Tonypandy

Thank you for your lovely review. We hope you have a fantastic holiday :)

Noté 5 sur 5 étoiles

Lovely staff great store

Great confidence from Lesley
Kept fully informed throughout
Lovely lady and booked with her instantly
Found what I wanted and dates and hotel
Searched for best places and prices

5 mai 2026
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Réponse de Hays Travel - Tonypandy

Aww Thank you so Much Sherree :)

you are a Gem a very sparkly One :)

Noté 5 sur 5 étoiles

Leslie

Leslie
Did a great job finding our Africsn Trip. Extremely freindly, approachanle & very very informative.
Linda

3 mai 2026
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Réponse de Hays Travel - Tonypandy

Aww Linda :) Thank you ever so much for your Lovely words :) You are a Gem a very sparkley one :)

Noté 5 sur 5 étoiles

Great experience nadine been Great…

Great experience nadine been Great booked a few times now highly recommend x

2 mai 2026
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Réponse de Hays Travel - Tonypandy

Thank you for your lovely review.
It is always a pleasure getting you booked :)

Noté 5 sur 5 étoiles

Every time I go to book a holiday the fun factory or…

Every time I go to book a holiday or enquire about a holiday the service is first class all the girls are great and we always have a good laugh

17 avril 2026
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Réponse de Hays Travel - Tonypandy

Aww Paul we do have a giggle as always :) you are a gem a very sparkley one :)

Noté 5 sur 5 étoiles

Leanne was very helpful and very…

Leanne was very helpful and very friendly we told her what we were looking for and she gave us what we wanted all the staff are very friendly we wouldn't go nowhere else we always book with them and will do in the future

23 avril 2026
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Réponse de Hays Travel - Tonypandy

Thank you Both for a luvly review :)

Noté 5 sur 5 étoiles

First solo holiday

As always...Very patient, helpful and friendly. Didn't know what I wanted when I the entered store, but was patiently taken through the many options on offer for a first time solo traveller. Came out with a holiday that suited my needs. ..Very happy.

17 avril 2026
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Réponse de Hays Travel - Tonypandy

Aww Peggy :) you are a Gem a very sparkley one :)

Noté 5 sur 5 étoiles

The staff in store are always very…

The staff in store are always very helpful and focus on what you want even if it takes longer to find your desired holiday, rather than looking for an easy sale that might not be what you really want.

2 avril 2026
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Réponse de Hays Travel - Tonypandy

Hi Graham,
We appreciate your kind review! It's wonderful to hear that our team is helpful and dedicated to finding the perfect holiday for you. Thank you!
Kind regards

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always. Everyone is so friendly, nothing to much trouble

4 avril 2026
Logo de Hays Travel - Tonypandy

Réponse de Hays Travel - Tonypandy

Thank you for your lovely review. It was a pleasure getting your flight booked. Thank you for your continued loyalty :)

Noté 5 sur 5 étoiles

Great service at Hays Tonypandy

Everything was handled in a friendly and professional manner. Would always highly recommend this agency.

3 avril 2026
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Réponse de Hays Travel - Tonypandy

Aww Frederick & Lilian :) thank you so Much you are both Gems :) Very sparkly ones :)

Noté 5 sur 5 étoiles

1st class as always

Another great cruise holiday booked, Leanne researched extensively for us again as debating Sri Lanka as well, nothing was too much trouble, always 1st class service, knowledge, professional, friendly advice. I would not go anywhere else, what a team, special thanks also to Suzanne and Nadine, you are all superstars. There is a big wide world out there and Hays Tonypandy ensures we see it at its best x

1 avril 2026
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Réponse de Hays Travel - Tonypandy

Thank you so much for your lovely review! It is always a pleasure getting your holidays booked Al - Much love!

Noté 5 sur 5 étoiles

Your staff are exellant friendly and…

Your staff are exellant friendly and very helpfull I would like to say big thank you to leslie for her help booking my holiday.

31 mars 2026
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Réponse de Hays Travel - Tonypandy

We're happy to hear that our staff were friendly and helpful! It was our pleasure :)

Noté 3 sur 5 étoiles

When visiting Aberdare shop to price a…

When visiting Aberdare shop to price a holiday I was offered an extra £100 off the holiday price, when I went to the Tonypandy shop 2 days later I was told there was no £100 offer available which is very much misleading especially when offers have been advertised in all shops and sites

31 mars 2026
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Réponse de Hays Travel - Tonypandy

We appreciate you bringing this to our attention. We're sorry to hear about the inconsistent information you received regarding the holiday offer. We'll investigate this to ensure clarity across all locations and advertising. Thank you for your feedback.

Noté 5 sur 5 étoiles

Staff very attentive & helpful.

Staff very attentive & helpful.

26 mars 2026
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Réponse de Hays Travel - Tonypandy

Thank you so much for your lovely words we love helping and booking customers their Dream Cruise Holidays :)

Noté 5 sur 5 étoiles

Crystal was lovely & sorted all our…

Crystal was lovely & sorted all our requirements at the time of booking, we will be back to book again for our future holidays

14 mars 2026
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Réponse de Hays Travel - Tonypandy

Thank you so much for your lovely review. See you soon for your next holiday - Krystal :)

Noté 5 sur 5 étoiles

Friendly staff

I like to book at a certain store as the staff are really friendly I have always booked there when they have been under different travel agent names too

19 mars 2026
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Réponse de Hays Travel - Tonypandy

Thank you so much for your kind review and your continued support :)
Always a pleasure

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