Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Voir plus
L'entreprise a répondu
Emma was lovely and patient with us while we decided on which holiday, found a great one and good price.
L'entreprise a répondu
As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
49 Union Street, TQ1 1ET, Torquay, Royaume-Uni
- 01803 896927
4,9
Excellent
629 avis
Demande des avis aux clients
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Excellent experience
Abbie and Jasmine both listened to what I wanted and came up with an exciting holiday which I’ve now booked through them.
27 février 2026
Réponse de Hays Travel - Torquay
Judi,
Thank you for your kind review We are glad we were able to find you your exiting holiday .Thank you for booking with us; we appreciate it.
torquay, Hays Travel
We were served by Ruth in Torquay Hayes…
We were served by Ruth in Torquay Hayes travel, she was very friendly and so knowledgeable about the countries and areas that would suit my husband and I.
After spending several holidays in the canneries, we wanted a change and Ruth was so helpful finding us a holiday she knew we’d be comfortable with, checking the landscape and the area around the hotel making sure we would have everything we would need. We will always put our trust in this very experienced and helpful lady. Thank you so much Ruth.
22 février 2026
Réponse de Hays Travel - Torquay
Thank you so much for your lovely 5 star Review Terry, It is always a pleasure booking your holidays and I hope you have an amazing time in Cyprus! Best Wishes, Ruth :)
As Always thank you Carly
I always return to Hay's Travel specifically to see
Carly as she is so helpful and nothing is ever too
much trouble for her to give us the help we need.
18 février 2026
Réponse de Hays Travel - Torquay
Thank you for your lovely review. It always is a pleasure booking your holidays. I hope you have a nice time in Italy.
Best Wishes
Carly :)
Great Personal Service
We felt that our enquiry was a top priority and we were helped to find the best holiday on offer with the facilities and servives that we had hoped for.
17 février 2026
Réponse de Hays Travel - Torquay
Thank you Mr Carr for your 5 star review and kind words it is very much appreciated. I'm glad we were able to find you your perfect holiday in Majorca and hope you have a lovely time.
Best wishes
Ruth
Holiday 2027
Phone the Torquay store spoke with a lovely lady Emma nothing was to much trouble holiday all booked in 10min with everything I wanted great service
8 février 2026
Réponse de Hays Travel - Torquay
Thank you for your 5 Star Review Craig, I hope you are looking forward to your holiday! Best Wishes, Emma
Carly was helpful
Carly was helpful, polite & professional. She went out of her way to find the best price.
7 février 2026
Réponse de Hays Travel - Torquay
Thank you for your 5 Star Review , I hope you are looking forward to your holiday! Best Wishes, Carly
An efficient and friendly service
The agent had looked at alternatives to see whether she could find a cheaper holiday. Everything was double-checked and printed out for us.
13 février 2026
Réponse de Hays Travel - Torquay
Thanks for your 5 Star review, I hope you are looking forward to your holiday! Best Wishes, Abbie
A warm welcome
A warm welcome, super friendly team, expert knowledge. I wouldn't go anywhere else. The awesome team do everything for you to make your holiday and plans are perfect to suit your every need
11 février 2026
Avis spontané
Réponse de Hays Travel - Torquay
Thank you Lynn for your 5 star review and kind words, it is very much appreciated. It is always a pleasure to book your holidays and I'm sure you'll have the best time away as always.
Best wishes
Jasmine
I’ve always booked my holiday at hays…
I’ve always booked my holiday at hays normally with Carly and always get a warm an friendly welcome , Amd help with the best holiday to our needs
8 janvier 2026
Réponse de Hays Travel - Torquay
Thank you for your lovely review Carla. It is always a pleasure booking your holidays!
Best wishes Carly :)
Réponse de Hays Travel - Torquay
Thank you for the review Julie
We're happy to hear that the booking process was easy for you. Thank you for your kind words; we appreciate it.
Hays Travel :)
Emma on Hayes Torquay has been amazing
Emma on Hayes Torquay has been amazing. Found me a good deal, advised on a good selection of day trips around Iceland. Sorted out a problem while we were there very quickly. Excellent service.
28 janvier 2026
Réponse de Hays Travel - Torquay
Thank you for your 5 Star Review! It was a pleasure helping you find such a lovely trip! Best Wishes, Emma
Australia bundle
Everything sorted quickly
Everything we wanted in one bundle
Very helpful excellent experience
28 janvier 2026
Réponse de Hays Travel - Torquay
Thank you for your 5 Star Review, It was a pleasure helping plan such a wonderful trip! I hope you are looking forward to it! Best Wishes, Emma
Everything we requested was sorted with…
Everything we requested was sorted with good knowledge and professionalism- thank you Abbie at Torquay branch .
27 janvier 2026
Réponse de Hays Travel - Torquay
Pauline,I appreciate you taking the time to share your experience. We're happy to hear that everything was sorted to your satisfaction with expertise.
Hays Travel Torquay
Excellent xxx
28 janvier 2026
Réponse de Hays Travel - Torquay
Thank you for your kind review, I hope you have a wonderful time away.
Best wishes
Emma :)
You did make me smile it was relaxed…
You did make me smile it was relaxed and had some fun with the staff really pleased with holiday that was found for us something to look forward to so thank you will be back for more Janis Kennedy
23 janvier 2026
Réponse de Hays Travel - Torquay
Thank you so much for your lovely five star review. We always enjoy a good laugh with our customers! We hope you're looking forward to your holiday. Best wishes, Carly :)
Réponse de Hays Travel - Torquay
Thank you for your 5 star review and kind words it is very much appreciated. I hope you have a lovely time in Egypt and you'll have to come back and tell me all about it.
Best wishes
Carly
The best travel company out there
I have been using hays travel for a number of years and the staff are always amazing friendly and knowledgeable. They always seem to find just the right holidays for myself and my 6 year old daughter. I get everything done in one place and even get my currency there too. Would highly recommend hays to anyone.
14 janvier 2026
Réponse de Hays Travel - Torquay
Mr Jones,
We appreciate your continued trust in us for your holidays. It's wonderful to know our team consistently provides amazing, friendly, and knowledgeable service, finding the perfect trips for you and your daughter. We're glad you find our services convenient!
Best wishes
Emma
Carly was as fab as ever helping me…
Carly was as fab as ever helping me sort out a family holiday
20 janvier 2026
Réponse de Hays Travel - Torquay
Mrs. Elizabeth Powner,
We're happy to hear that your family holiday planning went so well. Thank you for your positive feedback; we appreciate it.
Best Wishes
Hays Travel
Réponse de Hays Travel - Torquay
Thank you so much for the 5* review Trudi , I hope you have a lovely holiday
Best wishes
Abbie
Easy peasy
We always go to Parker at Torquay branch she is easy to deal with honest straightforward. With no flowery
Language
17 janvier 2026
Réponse de Hays Travel - Torquay
Thank you for your lovely review Mrs Booth, I hope you're looking forward to your holiday. Best wishes, Parker :)
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