Hays Travel - Totnes Avis 

236
TrustScore 5 sur 5

4,9

68 Fore Street, TQ9 5RU Totnes, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I received exceptional service from Hannah at Totnes. She went to considerable lengths with my initial plan for a trip to Canada ; when that fell through (no fault of hers) she displayed an equally fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We received a friendly welcome, were attended to immediately and all our initial enquiries were answered. We declined a follow up call from them and this was respected. We went away to consider our ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to Hays Travel, Totnes, to discuss a possible holiday abroad. Danielle was extremely helpful. we had curtain requirements as we wanted a local airport and also a quiet destination. After a sho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Russell & Danielle (Totnes Branch) were extremely helpful in helping us to choose our second Cruise with Hays Travel. They went through several options which was really helpful when it came to decidin... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(236)

119 160 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Holiday planning

Very friendly and helpful in arranging the detail of our planned holiday in Madeira.

4 avril 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Afternoon,

Thank you for taking the time to leave this wonderful review.

It was a pleasure to meet you both and be able to book your holiday.

Regards,
Georgia

Noté 4 sur 5 étoiles

Helpful

Helpful, polite and happy to help.

19 mars 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Thank you so much for taking the time to leave us such a great review

We are always happy to book your last minute holidays and we cant wait to hear all about it when you return

Best Regards

Russ

Noté 5 sur 5 étoiles

Helpful and respectful

A friendly, helpful and respectful member of staff. She tried very hard to come up with our exact requirements .

6 mars 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Morning,

Thank you for your lovely review.

I'll be sure to pass your wonderful comments onto Livi.

We hope you have a wonderful time.

Kind Regards,
Georgia

Noté 5 sur 5 étoiles

insurance

just wsd indurance i think but vertly nice staff and bext tine will book holiday
as good deals somtimes

5 juin 2024
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Morning,

Thank you for taking the time to leave a lovely review.

We look forward to seeing you in store next time!

Regards,
Georgia

Noté 5 sur 5 étoiles

Flights to Vancouver and to Perth WA

The young lady (Livi) who attended to my booking worked tirelessly for me both when I was in the agency shop and also after I had left.
My only disappointment is that Hays Travel do not obtain visas and I am very unsure how to go about getting one and worrying as to whether or not I shall have my request refused. I am sure it would be a smoother experience if Hays did this as they used to do.

7 mars 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Thank you for your lovely review and taking time to leave these kinds words! Apologies we are unable to do the visa applications for you as this is not something we are trained in.
We are glad however, that we were able to help with all your travel plans. Best regards.

Noté 5 sur 5 étoiles

Great attention to detail and a…

Great attention to detail and a willingness to match others to get our business. We have moved to Yorkshire but still prefer to book our holidays through Hays Totnes

27 février 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Thank you so much for taking the time to leave me such a great review

Im super happy you still like to come to us to arrange your holidays for you and will always strive to be the best option for you for all your holiday needs

My pleasure as always

Russ

Noté 5 sur 5 étoiles

Your consultant was very patient and…

Your consultant was very patient and she also knows her product. She made me feel very comfortable and did all the bookings ie flight national express and assisted travel. All was done at my pace as I am nearly 83.Wow what a wonderful experience and thank you once again for very good service the agent was Danniele

1 mars 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Morning

Thank you so much for leaving Danielle such a glowing review, She loved helping you book your flights and will be more than happy to help you again in the future

We can not wait to hear all about your trip when you get back

Best Regards

Russ

Noté 5 sur 5 étoiles

Very attentive help to arrange our…

Very attentive help to arrange our holiday. Friendly and professional staff.

13 février 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Morning

Thank you so much for taking the time to leave me such an amazing review, It is very much appreciated

It was a pleasure to help you with your holiday and we look forward to hearing all about it when you get back

Best Regards

Russ

Noté 5 sur 5 étoiles

Excellent Service

Excellent service responding to our various queries and changes.

27 février 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Morning john

Thank you so much for taking the time to leave me such a glowing review

It was my pleasure to help you book this multi center and i bet you cannot wait to go :) :)

We cannot wait to hear all about it on your return

Best Regards

Russ

Noté 4 sur 5 étoiles

Assistance and know-how.

Very helpful and informative.

6 février 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Thankyou for the great feedback and taking the time to leave us a reply

We hope you have the best time in Germany and cannot wait to hear all about it on your return

Best Regards

Russ

Noté 4 sur 5 étoiles

A real person or she was a very good…

A real person or she was a very good robot.

7 février 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Afternoon,

Thank you for taking the time to leave us a review. It was a pleasure to be able to book your holiday for you.

We hope you have a lovely time!

Regards,
Georgia

Noté 5 sur 5 étoiles

Thank you

Booked from a Facebook deal, livi was very helpful always responding, then made it a very easy, stress free booking for me:) thank you

7 février 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Afternoon,

Thank you for taking the time to leave such a lovely review about Livi.

We hope you have a wonderful time!

Regards,
Georgia

Noté 5 sur 5 étoiles

Excellent service very helpfull

Excellent service very helpfull

30 janvier 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Afternoon,

Thank you for leaving wonderful feedback. I will pass your positive comments on to Livi.

We hope you have a good time!

Regards,
Georgia

Noté 5 sur 5 étoiles

Excellent service and prices

Excellent service and prices. The Staff in Totnes branch are very helpful and go over and above to plan the best holiday

2 février 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Afternoon

Thank you so much for taking the time to leave us a review

It was our pleasure to help with booking your holiday and we cannot wait to hear all about it when you get back

Best Regards

Russ

Noté 5 sur 5 étoiles

Livi found the perfect safari holiday…

Livi found the perfect safari holiday for a solo traveller within my time limits. All booked quickly and efficiently

1 février 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Afternoon

Thank you for taking the time to leave us such a great review

Livi is our first year apprentice and very much enjoyed booking your holiday for you

We cannot wait to hear all about it when you get back

Russ

Noté 5 sur 5 étoiles

The guy that we dealt with was…

The guy that we dealt with was brilliant 👏 he was friendly, knowledgeable and very helpful. Unfortunately I can't remember his name apologies...

30 janvier 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Morning

Thankyou so much for taking the time to leave me a review i very much do appreciate it so much

I hope you have the best holiday and that we can help you again in the near future

Best Regards

Russ

Noté 5 sur 5 étoiles

Very professional and friendly

Very professional and friendly
Always answered my questions and if they did not know the answer, they quickly found it out.
Hays were local and I knew if I had any questions I could pop in.

30 janvier 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Morning Kim

Thankyou for taking the time to leave me such an amazing review, I appreciate it so much

I had a great time booking your cruise for you and cannot wait to hear all about it when you get back

Best Regards

Russ

Noté 5 sur 5 étoiles

Agents are all very helpful.

Agents are all very helpful.
They are my first thought when booking a holiday.
No pressure.

9 janvier 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Good Afternoon,

Thank you for taking the time out of your day to leave us a review. It was pleasure to be able to book your cruise.

Georgia

Noté 5 sur 5 étoiles

Warm welcome

Warm welcome, and efficeint service, member of staff very helpful and patient and was able to access all the resources needed easily

7 janvier 2025
Logo de Hays Travel - Totnes

Réponse de Hays Travel - Totnes

Thank You for taking the time to leave Danielle such a great review, It is very much appreciated

We are glad you had a great experience and we are all looking forward to hearing all about your holiday when you get back

Best Regards

Russ

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus