Once again our experience was brilliant. Sam answered all our questions we had regarding the holiday we booked and one we are wanting to book for 2028. Coming back with details about the 2028 when he... Voir plus
L'entreprise a répondu
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Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... Voir plus
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Visited Hays travel Wakefield branch to book another holiday , we always find the staff very welcoming and helpful. Staff member Charlotte was absolutely fantastic and helped us to find a holiday that... Voir plus
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My initial enquiry was via e-mail with details of what I wanted. A quick reply was received acknowledging my request and then a short time later the details and options arrived. Alana at the Wakefield... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
2 Westgate, WF1 1JY, Wakefield, Royaume-Uni
- 01924 688077
4,9
Excellent
1 k avis
Demande des avis aux clients
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Gift cards should be available online
Good service but I really think gift cards should move online for purchasing. Took such a long time and a lot of personal data given for unknown reasons. Being able to pay via card machine would be good too.
6 mai 2026
Réponse de Hays Travel - Wakefield
Thank you for your feedback regarding the purchase of a gift card. I have passed your comments on to head office, so they can review the process. Thank you again Emma
Good service very friendly and helpful
4 mai 2026
Réponse de Hays Travel - Wakefield
Thank you for your review! Always happy to book your holidays - Grace :D
Great experience as ever
We went in to book a pre determined holiday and as usual all the staff were great and excelled in their own way and all three of the staff in that morning came together to give us exactly what we wanted! Couldn't of asked for anything better from Emma, Nikki and Grace
9 mai 2026
Réponse de Hays Travel - Wakefield
Thank you for taking the time to leave us some feedback. I will pass your comments on to the staff.
Amazing even helped me with my phone…
Amazing even helped me with my phone .Wakefield staff made it sound easy sorted
10 mai 2026
Réponse de Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Emma was very informative X did…
Emma was very informative X did everything to get us what we wanted X and it's our 2nd time with Fred olsen so we got a discount brilliant x
10 mai 2026
Réponse de Hays Travel - Wakefield
Thank you for your feedback, we are glad you had a great experience booking with us - Alana
A swift friendly service
6 mai 2026
Réponse de Hays Travel - Wakefield
Thank you for your lovely feedback, we hope to see you again soon- Alana
It is the first time we have booked an holiday with Hays
It is the first time we have booked with Hays Travel and I couldn't fault the experience. I had been in the shop on 2 occasions and dealt with Alana both times, she was very helpful pleasant and patient. We needed to change a holiday that had been booked by a relative who was no longer going on the holiday. On my first visit Alana explained what options were available to us, then on our 2nd visit we had decided on an alternative holiday which was booked and deposits transferred seamlessly. I would have no hesitation in booking any future holidays with Hays Wakefield as all the staff were so friendly and knowledgeable.
5 mai 2026
Réponse de Hays Travel - Wakefield
Thank you for such a kind review. I will make sure Alana sees this. It is always a pleasure to book you - Grace :D
Réponse de Hays Travel - Wakefield
Thank you for your review! Always happy to book you - Grace :)
Pleasant staff
Pleasant staff, understood what I wanted, willing to go over and above board with my requirements.
28 avril 2026
Réponse de Hays Travel - Wakefield
thank you for your review, we are always happy to book your holidays - Grace :)
Hays - Excellent service!
Very knowledgable staff. Makes booking a holiday so easy and stress free.
I keep going back to Hays.
Thank you so much to the team.
3 mai 2026
Réponse de Hays Travel - Wakefield
Thank you for such a kind review! We are always happy to get you booked and sorted - Grace :D
Friendly helpful staff
Friendly helpful staff. Always try to use this branch to book our holidays.
1 mai 2026
Réponse de Hays Travel - Wakefield
Thank you for your kind feedback! We're always happy to book your holidays - Grace :)
Great service once again from Sam and…
Great service once again from Sam and the team at wakefield Hays
29 avril 2026
Réponse de Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Everybody in wakefield branch so…helpful
Everybody in wakefield branch so friendly and knowledgeable especially good looking sam the manager use them all rhe time
26 avril 2026
Réponse de Hays Travel - Wakefield
Thanks so much for your kind words! We know Sam is definitely happy with the shoutout! We're always happy to serve you - Grace :D
Réponse de Hays Travel - Wakefield
Thank you for your feedback, we look forward to seeing you again soon - Alana
Réponse de Hays Travel - Wakefield
Thank you for your feedback, we look forward to serving you again soon - Alana
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff who go the extra mile to help
21 avril 2026
Réponse de Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
First time I have been to a travel…
First time I have been to a travel agents for quite a long time.the young lady called Ebony who dealt with my holiday explained every thing to me in a very friendly and polite manner I was quite happy
22 avril 2026
Réponse de Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
As usual the service was very good
As usual the service was very good, Sam saved us a good deal of money regarding transfers and getting about in America. All the staff at Hayes have been great in the past and were again yesterday.
We will be using Hayes again to book all our holidays in the future.
17 avril 2026
Réponse de Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Alana was amazing very easy to talk to
Alana was amazing very easy to talk to. Understanding and made sure she could price match.
Brilliant service will definitely use hays again
18 avril 2026
Réponse de Hays Travel - Wakefield
Lovely to see you, I look forward to serving you in the future - Alana
The first thing to say is how good the…
The first thing to say is how good the lady was who was dealing with our enquiry she was very good and explained in detail what we needed and helpful in our process
12 avril 2026
Réponse de Hays Travel - Wakefield
Thank you for the kind words it's always a pleasure to help you book these amazing trips :)
^Sam
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