Once again our experience was brilliant. Sam answered all our questions we had regarding the holiday we booked and one we are wanting to book for 2028. Coming back with details about the 2028 when he... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... Voir plus
L'entreprise a répondu
Visited Hays travel Wakefield branch to book another holiday , we always find the staff very welcoming and helpful. Staff member Charlotte was absolutely fantastic and helped us to find a holiday that... Voir plus
L'entreprise a répondu
My initial enquiry was via e-mail with details of what I wanted. A quick reply was received acknowledging my request and then a short time later the details and options arrived. Alana at the Wakefield... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
2 Westgate, WF1 1JY, Wakefield, Royaume-Uni
- 01924 688077
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We always get a friendly
We always get a friendly, efficient reception when we go to Hayes Travel in Wakefield. Any on line offers are honoured. We’d never consider going anywhere else.
13 mars 2026
Réponse de Hays Travel - Wakefield
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you consistently receive friendly and efficient service from our team.
^Sam
Grace was amazing and patient when we…
Grace was amazing and patient when we were back and forth with different flights and hotels.
Sam was also on hand with advice for us.
12 mars 2026
Réponse de Hays Travel - Wakefield
Thank you for the lovely feedback I'm glad Grace managed to get you exactly what you were looking for :) ^Sam
Knowledgeable staff member
Charlotte is very knowledgeable and her assistance is always appreciated quick and efficient outcome to booking our holiday
11 mars 2026
Réponse de Hays Travel - Wakefield
We appreciate you taking the time to share your kind words. We're so glad that our assistance was helpful, and we could efficiently book your holiday.
Wakefield, Hays Travel
All the staff in hays Wakefield are…
All the staff in hays Wakefield are excellent they go above and beyond
Fantastic staff
7 mars 2026
Réponse de Hays Travel - Wakefield
Thank you for your review! We're so glad we can get you all sorted out - Let us know if you need anything else - Grace :D
A great experience yet again
A great experience yet again. Friendly staff who cannot do enough to help.
6 mars 2026
Réponse de Hays Travel - Wakefield
Thank you for the lovely review. I'm glad we could get you booked again and we will see you soon :) ^Sam
Réponse de Hays Travel - Wakefield
Thank you for your lovely review! It is much appreciated. Let us know if you need anything else - Grace :D
Ask what I want very helpful
Ask what I want very helpful. Cheerful couldn't ask for more nothing too much trouble
24 février 2026
Réponse de Hays Travel - Wakefield
Thank you for leaving a review, It is much appreciated! Let us know if you need anything else - Grace :)
I went in to my local store in…
I went in to my local store in Wakefield to ask a simple travel question with no intention of booking a holiday one of there travel agents then Mis sold me a holiday to Athens using jet 2 at a higher cost over £100.00 more then it would have been if I had Just simply booked through jet 2 plus the date I already had in mind to travel and already checked the prices beforehand I went there we’re quoted much higher than on the jet 2 app and website so this is clearly wrong and using this to make you think you are a getting a much cheaper better deal with them please anyone reading this review don’t book with hays travel go direct to the airline or travel company
28 février 2026
Avis spontané
Réponse de Hays Travel - Wakefield
Good Morning
Thank you for taking the time to share your feedback. I’m genuinely sorry to read that you feel disappointed following your visit to our Wakefield branch — that’s certainly not the experience we aim to provide.
I would really welcome the opportunity to look into this further for you. I did try to give you a call to discuss your concerns directly, but unfortunately I wasn’t able to reach you. Pricing can vary for a number of reasons, including live availability, package inclusions and the exact flight and fare types selected, so I’d very much like to review the details of what was discussed in store and clarify everything properly with you.
We always strive to offer transparent pricing and expert advice, and it’s important to me that any misunderstandings are addressed fully. Please could you contact me at the branch at your convenience so we can go through this together?
Kind regards,
Sam
Branch Manager
Hays Travel Wakefield
Réponse de Hays Travel - Wakefield
Glad we can get you all sorted! Let us know if you need anything else - Grace :)
Sam at the Wakefield store is so…
Sam at the Wakefield store is so helpful he just goes the extra mile nothing is too much trouble
1 mars 2026
Réponse de Hays Travel - Wakefield
We appreciate you taking the time to share your experience. We're so happy to hear that you found our team member helpful!
Wakefield, Hays Travel
Réponse de Hays Travel - Wakefield
Glad we could get you sorted, let us know if you need anything else - Grace :)
Quick and easy booking very polite and…
Quick and easy booking very polite and help full staff, Sam handled our booking and was knowledgeable, professional and I left feeling confident every thing was covered. I will definitely use Hays Travel in the future
23 février 2026
Réponse de Hays Travel - Wakefield
Thank you so much for your review! Glad Sam could get you all sorted! Let us know if you need anything else - Grace :)
I can never fault Hays travel
I can never fault Hays travel. All the staff have always been fantastic with us when booking (rebooking) our holidays. I ask for recommendations and they get it spot on for us everytime.
19 février 2026
Réponse de Hays Travel - Wakefield
We're happy to hear that our staff consistently provide fantastic service when booking your holidays. It's great to know our recommendations are always spot on for you!
Wakefield, Hays Travel
Sam took the time to look at the…
Sam took the time to look at the holiday I wanted to fit my itinerary
25 février 2026
Réponse de Hays Travel - Wakefield
Glad we could get you sorted! Have a lovely holiday! - Grace :)
Satisfying service
Very satisfying with the service ,staff kind,very knowledgeable.
Will definitely book again with Hays travel
11 février 2026
Réponse de Hays Travel - Wakefield
We're happy to hear that you found our service satisfying and our staff helpful! We appreciate your feedback and look forward to assisting you again.
Wakefield, Hays Travel
Found exactly what we were looking for…
Found exactly what we were looking for at a reasonable price.
Very friendly and helpful.
24 février 2026
Réponse de Hays Travel - Wakefield
We appreciate you taking the time to leave us a review. We're so happy we could find what you were looking for at a reasonable price!
Wakefield, Hays Travel
Great knowledge & service
Sam was great at explaining the itinerary for our Canada trip. Apart from 3 key experiences we were unsure of what to do/ where to go. He made sure we were 100% happy with everything.
All the staff at the Wakefield office are great: friendly, helpful, knowledgeable.
24 février 2026
Réponse de Hays Travel - Wakefield
We're happy to hear that our team helped you plan your Canada trip. It's great to know that the itinerary met your needs and that you found our Wakefield staff friendly and helpful. Thank you for your feedback!
Wakefield, Hays Travel
Hays travel are highly recommended
Sam was helpful and knowledgeable made the booking simple and quick very happy.
23 février 2026
Réponse de Hays Travel - Wakefield
Glad we can get you sorted and happy! You know where we are if you need anything else - Grace :)
Great team
As always Sam and his team gave us the service we required with a smile and with humour, best deal and very helpful advice. Used them for years and hopefully will continue to for the future.
22 février 2026
Réponse de Hays Travel - Wakefield
Thanks for the lovely feedback! It's always a pleasure to help you out and enjoy your next trip! :) ^Sam
Réponse de Hays Travel - Wakefield
Thank you for this lovely review! We are glad we could get everything sorted for you! - Grace :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.