I have been going in and out of the store,emails back and forth, I must have driven Sadie mad,but she was so patient,listened to what i was saying, taking into account what I was after,looking into... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The lady that helped with our booking was so help she could not off done more she pointed out some places off interest Also told us about accommodation which we never knew about she made the booking... Voir plus
L'entreprise a répondu
As, always, I went in at a moment's notice, yesterday and came out with my booking for 2 weeks in Lanzarote for Christmas and New year. It's a great pleasure dealing with Hays in Liscard
L'entreprise a répondu
Our family loves the way we can just walk in store with a holiday in mind and in the space of twenty minutes we’ve had some good honest genuine advice and have booked a holiday We have been dealt wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
11 Liscard Way, CH44 5TL, Wallasey, Royaume-Uni
- 01516 391857
4,9
Excellent
812 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Grace Liscard branch
Grace was friendly from as soon as we walked in, she was informative knowledgeable happy to help, was a lovely experience
3 janvier 2026
Réponse de Hays Travel - Wallasey
Good Afternoon Michelle,
Thank you for your kind words! I will pass this over to Grace.
Kind Regards,
Amy
Réponse de Hays Travel - Wallasey
Thank you so much for your kind review :)
Mollie at your liscard branch was very…
Mollie at your liscard branch was very helpful. Had no worries at all. Would definately go to her again.
4 janvier 2026
Réponse de Hays Travel - Wallasey
Good Morning,
Thank you so much for your lovely review! I will make sure to pass this feedback over to Mollie.
Kind Regards,
Amy
Christmas holiday 2026
Great customer service as usual.We went in to book for next Christmas.Found exactly what we needed and it was all done in no time at all.We would not go anywhere else to book our holidays.
31 décembre 2025
Réponse de Hays Travel - Wallasey
Morning Shirley,
Thank you for this review, always a pleasure having you and Mr Walker in store :)
Mollie
Great communication and very helpful…
Great communication and very helpful with the questions I asked the lady in the shop
31 décembre 2025
Réponse de Hays Travel - Wallasey
It was a pleasure to book your holiday
thanks Sue
Hays Wallasey marvellous customer…
Hays Wallasey marvellous customer service from Hollie who showed me plenty of hotels reasonably priced for our budget. Hollie explained in detail what all the hotels offered for all inclusive half board or bed and breakfast. She also explained thoroughly what the resort in Albufera had to offer in complete detail. Hollie and the staff at Hays Wallasey were friendly pleasant and helpful I would definitely book my holiday for myself and family with Hays again thank you for a great holiday booking Hays and Hollie 🌞🌞yours Joanne and Tom
18 décembre 2025
Réponse de Hays Travel - Wallasey
We appreciate you taking the time to share your booking experience. We're happy to hear that you found our team friendly and helpful, and that you are pleased with the service you received.
The staff have always got a smile on…
The staff have always got a smile on the face they have always looked after me and gets me what I am looking for now that I go solo would not go anywhere else
11 décembre 2025
Réponse de Hays Travel - Wallasey
Good Afternoon Mark,
Thank you so much for your kind review! We really appreciate it and love booking your holidays.
Kind Regards,
Hays Travel Wallasey
Always friendly
Always friendly, always knowledgable. I feel reassured that my travel arrangements have been well managed.
20 décembre 2025
Réponse de Hays Travel - Wallasey
Thank you for your kind words, it was a pleasure to book your holiday. Thanks Amy
Amy from Hays Travel.
We called into Hays Travel in wallasey after looking on various sites on the Internet, I wanted to see if they had better deals. Amy dealt with us and she was fantastic, very knowledgeable, she was able to meet all my requirements. I will definitely deal with Amy again. Thank you very much.
17 décembre 2025
Réponse de Hays Travel - Wallasey
Good Afternoon!
Thank you so much for taking the time to leave this review,
I will be sure to pass your kind words onto Amy
Hays Travel Wallasey
Mollie was so helpful finding our…
Mollie was so helpful finding our holiday with us. She was very knowledgeable and friendly.
7 décembre 2025
Réponse de Hays Travel - Wallasey
Good Afternoon Andrea,
Thank you this review!
Holiday countdoen begins :)
Mollie
Mollie was so helpful and informative…
Mollie was so helpful and informative when I was trying to reach a decision about a first time cruise. She knew so much about each ship and how to get the best deal Thanks for making a dream come true.
13 décembre 2025
Réponse de Hays Travel - Wallasey
Good Morning Tina
Thank you so much for this review,
So glad we could get you sorted :)
Sometimes online doesn't cut the mustard
Grace helped us to look at a destination we wouldn't have considered. It's a holiday for our 10th wedding anniversary and we are taking out son and daughter and their partners with us, so I wanted it to be special. We've had a lot of loss over the last year.
I had been looking for months on line and when black Friday came I new I had to put my phone away and go to the place that does it best Hays travel..so thanks to Grace we made the right choice for us all and we will be going to Estapona we can't wait to go as a family.
3 décembre 2025
Réponse de Hays Travel - Wallasey
Thank you so much for your kind review, Mr and Mrs Mongey! It is much appreciated, I am glad I was able to find the perfect holiday for you and hope you have a wonderful, well deserved time! Kind regards, Grace
Amazing
Went in with the mindset of being unsure about how was best to go about booking a holiday for New York. Left feeling like we had made the right decision due to the help of our travel advisor, Laura, who gave us all our options and answered any questions we had, even down to small things such as tipping and money. The atmosphere in the shop was lovely and all the girls in there made us feel really welcome. Was nice to hear other people opinions about what they experienced when they went themselves. Will definitely be booking future trips with them
7 décembre 2025
Réponse de Hays Travel - Wallasey
Good Morning El,
Thank you so much for your lovely review! It is greatly appreciated and a pleasure to book your holidays in store. I will make sure to pass this over to Laura.
Kind Regards,
Amy :)
Amazing people
Amazing people who really look after you and do their best to get you to have the best holiday ever.
23 novembre 2025
Réponse de Hays Travel - Wallasey
Thank you so much for your kind review, Tina! It is much appreciated :)
Couldn't do enough to help thank you…
Couldn't do enough to help thank you Sue much appreciated
21 novembre 2025
Réponse de Hays Travel - Wallasey
Thank you for your kind words .It was a pleasure to book your holiday for you Thanks Sue
Mollie was very friendly and helpful.
Mollie was very friendly and helpful.
My wife Helen and I are very grateful.
She made the process very easy.
26 novembre 2025
Réponse de Hays Travel - Wallasey
Thank you so much for your lovely review :)
Always very helpful when booking a…
Always very helpful when booking a holiday at Hays travel in Wallasey extremely good service
22 novembre 2025
Réponse de Hays Travel - Wallasey
Hi Pauline,
Many thanks for your kind review. Always a pleasure booking your holidays.
Thanks Laura
Mollie and Sadie were great sorting out…
Mollie and Sadie were great sorting out my airport fast track and settled my nerves about travelling
18 novembre 2025
Réponse de Hays Travel - Wallasey
Thank you Vicky for your kind review. We hope you have the most splendid time away! See you when you are back. From Mollie and Sadie x
Mollie made everything clear
Mollie made everything clear. She is very personable and knowledgeable about her role.
11 novembre 2025
Réponse de Hays Travel - Wallasey
Thank you for you review, Ben. It is much appreciated! - Kind regards
The staff member was extremely…helpful
The staff member was extremely helpful,she took her time to find the perfect holiday for our party
6 novembre 2025
Réponse de Hays Travel - Wallasey
Morning Richard,
Thank you so much for this review!
Hays Travel Wallasey :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.