Your staff show great patience and understanding while dealing with my requests. Even letting me leave then emailing me with the relevant information. All your staff seem to go the extra mile
L'entreprise a répondu
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Lisez les avis des autres
The whole experience is 10/10 from booking the holiday till you get back. Would not book through anywhere else. X
Excellent experience. Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised. Emily rang me with different dates and prices,explained every aspect o... Voir plus
L'entreprise a répondu
Hayes travel wallsend was such a lovely experience the staff were great and made us feel very welcome we booked our holiday very quickly and smoothly and the prices were very good everything we ask... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
1 Segedunum Way, NE28 8JN, Wallsend, Royaume-Uni
- 0191 2632704
4,9
Excellent
1 k avis
Demande des avis aux clients
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Fantastic service by James and staff…
Fantastic service by James and staff all booked and sorted in 20 minutes
21 février 2026
Réponse de Hays Travel - Wallsend
We appreciate you taking the time to leave us such a wonderful review. We're happy your booking experience was so quick and easy!
wallsend, Hays Travel
Was offered a hot drink as soon as we…
Was offered a hot drink as soon as we walked in. Some one was with us within 2 minutes. Very patient and very truthful regarding price difference within days of each other.
17 février 2026
Réponse de Hays Travel - Wallsend
Thank you for your four-star review. We are pleased to hear that you received prompt service and successfully arranged your holiday. We look forward to earning a five-star review from you in the future. Thank you very much - Team Wallsend
Matthew was very friendly and helpful…
Matthew was very friendly and helpful with our booking to Spain
26 février 2026
Réponse de Hays Travel - Wallsend
Hi William thank you so much for this I do appreciate this. I am glad I was able to help you get sorted for your break and am very much looking forward to hearing how it goes. :)
Thank you,
Matthew
Bobbi was very informative
Bobbi was very informative, friendly and helpful. We have never cruised before and she provided us with a lot of useful information.
25 février 2026
Réponse de Hays Travel - Wallsend
We're happy to hear that our Assistant manger Bobbi was so helpful and informative as you planned your first cruise. Thank you for sharing your positive experience!
wallsend, Hays Travel - Bobbi
The staff were very welcome when you…
The staff were very welcome when you walked into the door
15 février 2026
Réponse de Hays Travel - Wallsend
Thank you so much for your kind review, I hope you all have great time away- James
Great service found me the best deal…
Great service found me the best deal well done Aaliyah very pleasant young lady
21 février 2026
Réponse de Hays Travel - Wallsend
Thank you for your review , we are thrilled to hear you were pleased with our service , we hope to help you again soon :)
The girl found us a good deal she was…
The girl found us a good deal she was very helpful
13 février 2026
Réponse de Hays Travel - Wallsend
Thank you very much for your review, I hope you have a great time in Tunisia. Fae
Very helpful and informative all…
Very helpful and informative all questions answered and g8 result was achieved
11 février 2026
Réponse de Hays Travel - Wallsend
We're happy to hear that our team was helpful and informative, answering all your questions and achieving a great result for you.
wallsend, Hays Travel
Staff super friendly and helpful
Staff super friendly and helpful, every one of them go out of their way to make you feel welcome. Never go anywhere else but Hays Wallsend.
17 février 2026
Réponse de Hays Travel - Wallsend
We appreciate you choosing us! It's wonderful to hear that our team makes you feel so welcome; we always aim to provide friendly and helpful service.
Thanks Fae :)
Pleasant staff who are very helpful
Pleasant staff who are very helpful. We knew where we wanted to go and also the accommodation we wanted to stay at so booking was very quick and easy.
7 février 2026
Réponse de Hays Travel - Wallsend
We appreciate you taking the time to leave us a review! We're so happy to hear that our team was helpful and your booking process was quick and easy.
wallsend, Hays Travel
I was happy with my experience in Hays…thanks to the good service I received.
I was happy with my experience in Hays Travel. The booking process was prompt and the assistant was very helpful
13 février 2026
Réponse de Hays Travel - Wallsend
Thank you for your kind review, we hope you have a fantastic time away. Fae
It was all down to James
It was all down to James we booked two holidays with him in less than a week his knowledge was amazing, he made us feel very welcome and didn’t rush us he also got us to check on the time of the parking he also helped my mam with a Holiday just before us at our request, he was very well presented in my view he should be sent to some of your other branches and train the staff ther
12 février 2026
Réponse de Hays Travel - Wallsend
Hi Garry and Jane, thank you so much for your review I really appreciate it. I hope you both have a great time away. James
Joanna the Hays representative was…
Joanna the Hays representative was perfect, attentive, and realiable.
9 février 2026
Réponse de Hays Travel - Wallsend
Thank you very much for your review! I am so please we managed to get you a holiday that departs very soon. You'll be in the lounge before you know it after taking advantage of your fast track freebie :) - Joanna
Fabulous service as always from the…
Fabulous service as always from the lovely staff in your wallsend office
1 février 2026
Réponse de Hays Travel - Wallsend
We are so happy to hear you consistently receive fabulous service from our lovely staff. Thank you for your continued feedback!
Hays Travel - Bobbi x
Very helpful staff
7 février 2026
Réponse de Hays Travel - Wallsend
Thank you for yur lovely review , we greatly appreciate it -Team Wallsend :)
Réponse de Hays Travel - Wallsend
We appreciate you taking the time to share your experience, and we're so glad we could be of assistance to you!
Hays Travel - Bobbi :)
Staff are always helpful
The staff are always so helpful and friendly and always try to price match if possible.I wouldn't go anywhere else.
4 février 2026
Réponse de Hays Travel - Wallsend
MR BRIAN MILLS,
We appreciate your kind words and are so glad that our team's helpfulness and dedication to finding the best prices resonate with you. Thanks for your loyalty!
Hays Travel
My wife & I called in to book a hotel…
My wife & I called in to book a hotel in a resort we'd been to previously,got everything we wanted, resort, hotel & great flight times .Joanna got us sorted.
29 janvier 2026
Réponse de Hays Travel - Wallsend
John,
We're happy to hear that you got everything you wanted, including the resort, hotel, and great flight times. Thank you for your positive feedback.
Hays Travel
Hays Wallsend are simply the best
Already decided on holiday prior to visit but the staff were very welcoming on arrival and immediately offered to help - served by James who was very knowledgable and made additional checks to make sure our booking was everything we were after. Whole experience made very easy. Previously used Hays travel at Wallsend as during the pandemic even though friends were having difficulties with previous bookings through other travel companies, Hays made all the necessary changes to our booking even offering a refund when the restrictions continued. Will always book through this firm due to the honest and friendly staff.
27 janvier 2026
Réponse de Hays Travel - Wallsend
Thank you so much for your review, it was lovely to meet you and I hope you both have a fantastic time away. James
Bobbi was just so helpful and really…
Bobbi was just so helpful and really lovely - thank you!! ☺️
3 février 2026
Réponse de Hays Travel - Wallsend
Thanks so much for your feedback. We are so happy that we managed to get you sorted for your holiday to Turkey - We will see you when your tickets come in :) Team Wallsend
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