I’d been looking myself online but struggling to find something suitable, or trusting myself to book it, sooo much easier to walk into the shop and tell them what we wanted, sure enough after going th... Voir plus
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I’d been looking myself online but struggling to find something suitable, or trusting myself to book it, sooo much easier to walk into the shop and tell them what we wanted, sure enough after going th... Voir plus
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Hays travel as usual the staff were very friendly and helpful making sure that we got the best deal possible. Laurie was brilliant and made sure that we were happy with our booking. Laurie and one of... Voir plus
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Every time i book holidays here i get first class service from friendly helpful staff who take time to make sure everything is correct, nothing is too much trouble. Amelia dealt with my enquiries an... Voir plus
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Booking our first family holiday abroad was made incredibly easy by your wonderful team. Amelia couldn't be any more helpful of she tried and she was is really knowledgeable about different things and... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 Park Street, WS1 1LY, Walsall, Royaume-Uni
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Réponse de Hays Travel - Walsall
As always very helpfull lots of choices ,
Very friendly staff

Réponse de Hays Travel - Walsall
When I went in to shop all staff were happy & joyfull the girl who felt with my request was called Shannon who was very knowledgeable and helpful , that’s why I booked Shannon’s communication skills are second to none , I was very happy with the service💯

Réponse de Hays Travel - Walsall
Joshua , was extremely patient whilst trying to arrange a city break for us .
Nothing was too much trouble , he appeared well informed and was a delight to deal with .

Réponse de Hays Travel - Walsall
Booking our first family holiday abroad was made incredibly easy by your wonderful team. Amelia couldn't be any more helpful of she tried and she was is really knowledgeable about different things and went above and beyond. The atmosphere of the branch was welcoming and everyone was really helpful. We will definitely be booking our future holidays through yourselves

Réponse de Hays Travel - Walsall
Walsall - Branch-Be more understanding and cooperative - incorrect booking of the hotel made - went back within 30 mins of booking but agent would not want to change the booking - haven’t wait for 24 hours .. Not acceptable at all .
Next day had a call and the agent said I need to pay further over £900 to change the booking - this is totally unfair and truly unacceptable - punishing someone for a change request.
Not help full or understanding staff …
.

Réponse de Hays Travel - Walsall
Very friendly and professional. Amelia was an excellent source of advice and information.

Réponse de Hays Travel - Walsall
Joshua was really good helping me sort this holiday out as I will be a lone traveller

Réponse de Hays Travel - Walsall
Lydia was professional and friendly
Sorted holiday out quickly and efficiently
Thank you

Réponse de Hays Travel - Walsall

Réponse de Hays Travel - Walsall
Always book with Hayes travel Walsall, the staff are fabulous & always find what we want 👏👏👏👏 Well done everyone in Hayes travel.

Réponse de Hays Travel - Walsall
Knowledgeable friendly staff . Easy to talk to , time taken to find what I wanted from my holiday and explained the pro and cons of the different areas and hotel so I got a holiday that will not only meet my expectation but also my purse.

Réponse de Hays Travel - Walsall
The reception was good and the attendance swift and professional

Réponse de Hays Travel - Walsall

Réponse de Hays Travel - Walsall
So quick polite and professional well done Walsall team 👏

Réponse de Hays Travel - Walsall
excellent service start to finish .
Great staff always ready to help.
booking with hays is so easy & stress free.

Réponse de Hays Travel - Walsall

Réponse de Hays Travel - Walsall
Firstly Laurie then Shannon were so welcoming and friendly. Took time to go through plenty of options and their knowledge of Amsterdam stopped me making a big mistake by booking somewhere to far out . Excellent service

Réponse de Hays Travel - Walsall
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