Sean was his usual bright helpful self who is always enthusiastic when we chat. Sean helped us make the right decisions for our cruise in 2027 which we are grateful for. We have worked with Sean for... Voir plus
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Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Voir plus
L'entreprise a répondu
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Voir plus
L'entreprise a répondu
Always a pleasure to go into Hays Westbourne!! The staff are always helpful, friendly and welcoming, all having smiles on their faces!! Simon and Paula are amazing through helping with the bookin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
68 Poole Road, BH4 9DZ, Westbourne, Royaume-Uni
- 01202 765406
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Excellent attentive friendly service
Excellent attentive friendly service. Very impressed. Came away with a holiday of a lifetime booked and in our budget.
Fantastic. Thank you

Réponse de Hays Travel - Westbourne
Simon was incredibly helpful and…
Simon was incredibly helpful and knowledgeable. He explored all the options and sorted all the extras we hadn’t thought about like taxi to the airport etc.

Réponse de Hays Travel - Westbourne
Tanya was very helpful and efficient…
Tanya was very helpful and efficient and took time to find us a suitable for our needs

Réponse de Hays Travel - Westbourne
Happy Hols with Hay’s
Destination was fixed, but accommodation was a mystery. Hays listened to our desires and matched the hotel to our criteria. So far, so good!

Réponse de Hays Travel - Westbourne
Late booking to Fuerteventura.
Excellent service again from Sean,very friendly and knowledgeable. Nothing was to much trouble.

Réponse de Hays Travel - Westbourne

Réponse de Hays Travel - Westbourne
Always excellent service which I why we…
Always excellent service which I why we always book with Simon at Hays.

Réponse de Hays Travel - Westbourne

Réponse de Hays Travel - Westbourne
Great service
Great service
Knowledgeable agent who knew exactly what holiday package would suit me. Very helpful and a great experience all round.

Réponse de Hays Travel - Westbourne
No. 1 Travel Agent
Such polite, knowledgeable, helpful staff, and it's a pleasure to go there. Skye's knowledge of cruising helped us to choose a quiet cabin when booking our first cruise.
Hays Travel has always been our first choice of travel agent.

Réponse de Hays Travel - Westbourne
Satisfied customer.
Excellent Sean provided good advice and put a package deal together for us.We were very impressed with his knowledge and experience and listened carefully to our needs for a short holiday.
He was a very good representative for Hays Travel.

Réponse de Hays Travel - Westbourne
My new booking
James was very helpful in booking the cruise especially as I was booking it for myself and a friend who could not be there. He answered my many questions knowledgeably and in a calm manner. He suggested addons to enhance the experience including trips, currency and even a payment plan, some of which I will be taking up via him. I had a couple of supplementary questions on another day and again he dealt with them efficiently. Good experience all round.

Réponse de Hays Travel - Westbourne
Simon is a delight
Simon is a delight. He worked with us through the various options with insight and knowledge until we arrived at a package that has left us excited

Réponse de Hays Travel - Westbourne
Rebecca was very professional and…
Rebecca was very professional and pleasant as always

Réponse de Hays Travel - Westbourne

Réponse de Hays Travel - Westbourne
Furst time using Hays
We had not been to Hays before...we felt that the office had a problem with getting their heads round what we really wanted.
We did some on-line research and found the holiday to really suit us ( Hays had emailed this to us but we felt a little more research was needed ).
We wanted to support our local shops so booked with Hays who agreed to match the on-line price. The actual booking process went well.

Réponse de Hays Travel - Westbourne
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