This is the second time recently that we have been in to see Maxine. She was warm, welcoming and patient as we went through all the different options of cruises that we wanted to look at.
L'entreprise a répondu
Établissement
Changer d'établissementUpper Mall Weston Favell Shopping Centre, NN3 8JZ Weston Favell, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have found Hays Northampton to be staffed by polite and friendly people. They know their business and are always helpful.I have dealt with three of their staff Maxine Michelle and another whose na... Voir plus
L'entreprise a répondu
Gave a brief outline of where we had looked at going after my daughters Vegas wedding. Iona put all my bucket list trips together & we now have an amazing trip to look forward to. Iona was fantastic... Voir plus
L'entreprise a répondu
We visited Michelle at the Weston favell store. Michelle is always friendly and so helpful. She is very patient when you are a little indecisive and makes sure you have all the information to make th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Upper Mall Weston Favell Shopping Centre, NN3 8JZ, Weston Favell, Royaume-Uni
- 01604808894
4,9
Excellent
941 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Went to book a late deal,staff were so…
Went to book a late deal,staff were so helpful to find me a great hotel which i would never have looked at going to,will definately be going back again next year
19 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you so much for your lovely review, I am so glad that I was able to help with finding you the perfect holiday. I hope you have had a great holiday :) - Michelle
So so helpful and so nice would not…
So so helpful and so nice would not hesitate to use Hayes again
28 juin 2026
Réponse de Hays Travel - Weston Favell
Thanks so much for your lovely review, Iona will be so pleased to read this :)
Sorted out an accessible holiday after…
Sorted out an accessible holiday after some disappointing holidays with another company. Staff really friendly and understandable of our needs!
26 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you for leaving a lovely review, it's always our pleasure to help :)
Great place to book a holiday
The lady who booked my cruse was helpful, pleasant and efficent.
25 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you for your kind words, we will be sure to get this passed onto Maxine for you!
Easier and cheaper than spending hours on the internet
Went in to get some ideas and inspiration and walked out having booked 2 holidays (one for this year and one for 2028.
No hard sell, Maxine was very patient and phoned different company’s to get us the best price/package.
Definitely much easier than spending hours scrolling through lots of different websites.
25 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you for the lovely review :)
Right from the start of our enquiry to…
Right from the start of our enquiry to booking an amazing 2027 holiday to America and a Bahamas cruise Michelle was amazing friendly curtious and a joyful lady to help us on our way thank you much. so looking forward to our adventure
Kind regards Julie Barnett 😀
24 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you for the lovely review :)
Very friendly and professional service.
Very friendly and professional service.
Took time to go through all the booking and different options.
17 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you for the lovely review :)
Réponse de Hays Travel - Weston Favell
I hope you both have a lovely time away :) Thankyou for your kind words . Maxine
Service
Service, with full information of options available. Excellent 👍👍👍 will be back.
Caroline the manager was very helpful. Went in for details and came out fully booked with flight and holiday for 5 to eurodisney .
17 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you so much for your lovely review, Caroline will be so pleased to read this :)
Réponse de Hays Travel - Weston Favell
Thank you for you lovely review :) We're pleased to have been able to assist you
Vicki was absolutely amazing
Vicki was absolutely amazing! Such great help and even price matched for me! Thankyou.
8 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you so much for your kind review :) Vicki will be so pleased to read this - Michelle
Maxine was very helpful and made some…
Maxine was very helpful and made some very useful recommendations
She was also patient and we didn't feel rushed.
6 juin 2026
Réponse de Hays Travel - Weston Favell
Thankyou for your kind words, I hope you have a lovely holiday , Maxine
It was easy from the start to the…
It was easy from the start to the finish. I just told Vicki what I wanted where I wanted to go and the price range that I was looking at and she found me the perfect holiday. I’m very impressed.
6 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you so much for your lovely review, I know Vicki will be so pleased to read this - Michelle :)
Really helpful and very friendly we…
Really helpful and very friendly we felt very comfortable with her 😊 ❤️
5 juin 2026
Réponse de Hays Travel - Weston Favell
Hello Mario! We are very happy to hear that you've had such a great experience while in our branch. We will pass this onto Michelle who we're sure will be more than delighted about this feedback!
The young lady was very good at her…
The young lady was very good at her job. Very helpful and very knowledgeable and no rush took care to make sure we were happy 😀
4 juin 2026
Réponse de Hays Travel - Weston Favell
Thank you for your kind words , Have a fantastic holiday :)
Everything explained
Everything explained, all our requests dealt with and holiday booked speedily & efficiently
24 mai 2026
Réponse de Hays Travel - Weston Favell
Thank you for the review, so glad we could help!
Iona was very helpful and told us all…
Iona was very helpful and told us all about our holiday and because of the early date booked arranged everything that we needed. She was very knowledgeable and friendly and helped make the experience an enjoyable one
30 mai 2026
Réponse de Hays Travel - Weston Favell
Thank you for your lovely review!
I really enjoyed booking my holidays…
I really enjoyed booking my holidays with hays travel. Very helpful and give good advice when I need to know stuff about my trip. Keep up the good work and the luck of the irish 🇮🇪🇮🇪🇮🇪
29 mai 2026
Réponse de Hays Travel - Weston Favell
Thanks Justin, we love booking your holidays to Ireland! - Vicki
Solo travelling
Since losing my husband I wanted to take on an epic adventure. Hayes at Weston Favell , Northampton were so helpful and guided me through the process without any obligation and made it feel like a pleasant experience. Would definitely recommend them and look forward to my solo travel in the next year.
23 mai 2026
Réponse de Hays Travel - Weston Favell
Aw Diane, what a lovely review, thank you. I am glad that we found you an amazing holiday to look forward to. If you need anything else, please do let us know :)
Was informative with what was available…
Was informative with what was available for us at short notice, completed everything smoothly
29 mai 2026
Réponse de Hays Travel - Weston Favell
Thank you for your kind feedback, I am so glad that we could help get your plans sorted and in place. We look forward to booking more holidays for you in future! :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.