As always my contact with the Team at Hays was amazing, on this occasion I e mailed the Team as I had no opportunity to go into the office and the sorted everything out for me in a few short e mails.... Voir plus
L'entreprise a répondu
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As always my contact with the Team at Hays was amazing, on this occasion I e mailed the Team as I had no opportunity to go into the office and the sorted everything out for me in a few short e mails.... Voir plus
L'entreprise a répondu
Was great experience having a hard time trying to pick somewhere to go between me and my hubby can be a nightmare. Nicole done a great job find us hopefully a dream holiday
L'entreprise a répondu
Nicole was so VERY helpful friendly and seemed genuinely interested in getting my booking exactly right for my needs First class service as always from Hayes
L'entreprise a répondu
As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
34 High Street, BS23 1EZ, Weston Super Mare, Royaume-Uni
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We went in to see about a couple of holidays and completely changed to another one 🤣 the young lady that assisted us was lovely. Very helpful and polite.
We have booked a few holidays through hays travel and will now always use them.

Réponse de Hays Travel - Weston Super Mare

Réponse de Hays Travel - Weston Super Mare
Nicole was very helpful in arranging our next adventure,very friendly and knowledgeable .

Réponse de Hays Travel - Weston Super Mare
Very pleased with excellent service from Hayd Travel

Réponse de Hays Travel - Weston Super Mare
Excellent; friendly service. Emily was extremely knowledgeable and nothing was too much trouble for her. She spent ages finding us the perfect cabin and she even laughed at my jokes! She answered all of our questions and we came away knowing exactly what we had to do next. Absolutely fantastic experience.

Réponse de Hays Travel - Weston Super Mare
As per the first time we booked, the lady was friendly took us through the various parts of booking explaining each part and securing our next holiday.

Réponse de Hays Travel - Weston Super Mare

Réponse de Hays Travel - Weston Super Mare
The girl who dealt with us was professional and knowledgeable made us feel like she appreciated our business.

Réponse de Hays Travel - Weston Super Mare
We told Nicole our parameters for a cruise and she searched and found one, she then entered all the information needed to complete the booking. We left there very satisfied. Thank you

Réponse de Hays Travel - Weston Super Mare
Really helpful and knowledgeable - spent a long time looking for the best options for me. I did not really go in knowing exactly what I wanted so the 'no pressure' really long and good look at all possibilities was perfect. Thank you very much

Réponse de Hays Travel - Weston Super Mare
Good customer service despite the fact that prices increased on further investigation.

Réponse de Hays Travel - Weston Super Mare
Nicole in the Weston super Mare branch was just brilliant! Super friendly and efficient. She made the whole experience so easy for us. A real asset to the company

Réponse de Hays Travel - Weston Super Mare

Réponse de Hays Travel - Weston Super Mare
The staff very helpful and friendly.No pressure to purchase a holiday and giving advice on other tours

Réponse de Hays Travel - Weston Super Mare
We booked a cruise for next year with Emily from Hays, Weston-super-Mare and it was a pleasure. Everything explained clearly from cost to package extras to booking and with knowledge, experience and a friendly approach. Thank you! We will be back

Réponse de Hays Travel - Weston Super Mare
Dealt with Stephanie who was very patient and helpful, good experience all the way through.

Réponse de Hays Travel - Weston Super Mare

Réponse de Hays Travel - Weston Super Mare
Zoe was amazing she found us the right holiday at short notice. We have both used Hays previously and would definitely use them again very professional, friendly and knowledgeable.

Réponse de Hays Travel - Weston Super Mare
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