Always reliable friendly service at Whitley Bay branch. I found my holiday online but contacted Hays Travel Whitley Bay to see if they could get a good deal for me. Darren was brilliant very friendly... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Park View Shopping Centre, NE26 2TH Whitley Bay, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jamie was very helpful in booking our cruise, she answered our questions and was very professional. She made it all an easy experience. Also Darren , the branch Manager, assisted us where necessary.... Voir plus
L'entreprise a répondu
Always book holidays through Hays Whitley Bay. Melissa listens, researches and advises very professionally. We booked a large family holiday this time and each individual party have been informed of e... Voir plus
L'entreprise a répondu
Great customer service from Morgan, very polite and patient did not at all feel rushed which I appreciated. Person-centred and nice atmosphere in the shop. Will be back to book my next holiday!
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 2 Park View Shopping Centre, NE26 2TH, Whitley Bay, Royaume-Uni
- 0191 2531022
4,9
Excellent
883 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff are so friendly and helpful
Staff are so friendly and helpful. Always a good experience.
10 janvier 2026
Réponse de Hays Travel - Whitley Bay
Thankyou for leaving a review. So happy you had a good experience Thanks Melissa
Darren was very helpful
Darren was very helpful, spending time looking for the best holiday we could get. He was able to tell us which resort had easy access to Valletta and also showed us the price and times of the ferries. I really liked that Darren did not ask us about our budget but he started at the lowest price and allowed us to make the decision.
31 décembre 2025
Réponse de Hays Travel - Whitley Bay
Thank you for your kind words, it was our pleasure. look forward to seeing you again soon.
Thank you Ellie
Excellent service from Ellie
Excellent service from Ellie, she really worked hard to come up with what I was looking for, and was very patient.
24 décembre 2025
Réponse de Hays Travel - Whitley Bay
Thank you very much for your kind words, we look forward to seeing you again soon
Réponse de Hays Travel - Whitley Bay
Thankyou for taking the time to leave feedback
Excellent service
Once again Darren from Whitley Bay gave excellent service, giving good advice and hassle free booking
17 décembre 2025
Réponse de Hays Travel - Whitley Bay
We appreciate you taking the time to leave us such a complimentary review. We're so glad your booking was hassle-free with us. Thanks Darren
Réponse de Hays Travel - Whitley Bay
Thank you for leaving a review of my service. Have a great holiday Thanks Gemma
Lovely staff in the branch and Gemma…
Lovely staff in the branch and Gemma did everything possible to help me find the right holiday. Thanks.
27 novembre 2025
Réponse de Hays Travel - Whitley Bay
Thank you for taking the time to leave a lovely review :) I am looking to hearing all about your adventure when you return :)
Always a pleasant experience and our go…
Always a pleasant experience and our go to travel agent. Never feel that they are pressurising me into signing up to something that I don’t want
23 novembre 2025
Réponse de Hays Travel - Whitley Bay
Thank you so much for your kind words, look forward to seeing you again soon x
Réponse de Hays Travel - Whitley Bay
Thank you very much for your kind review. I hope you have a lovely time. Thanks again, Molly.
Very professional and helpful service
Emily was very proactive and helpful. Communication was prompt and clear.
Totally satisfied with booking experience
19 novembre 2025
Réponse de Hays Travel - Whitley Bay
Thank you very much for your lovely review it was a pleasure booking your America Multi Centre for you.
Thank you again,
Emily
Réponse de Hays Travel - Whitley Bay
Thank you for leaving a review. Have a fab holiday Thanks Darren
Réponse de Hays Travel - Whitley Bay
Thankyou very much for your review. I hope you have a lovely time. Thanks again, Molly.
Brilliant service - thanks Ellie
Ellie was helpful, informative and enthusiastic and we are so grateful for her knowledge and efficiency in booking our trip to Prague. We were extremely happy with Hays and look forward to using them more.
13 novembre 2025
Réponse de Hays Travel - Whitley Bay
Thank you for taking the time to leave a 5* review and for your kind words.
I hope you have a lovely trip.
Kind regards,
Ellie
Réponse de Hays Travel - Whitley Bay
Thank you for taking the time to write a review, we appreciate your kind words :)
Good service and competitive price
5 novembre 2025
Réponse de Hays Travel - Whitley Bay
Thank you very much for your lovely review it was a pleasure booking your holiday.
Thank you again,
Emily
Great service
Warm Greeting as soon as walked in the door . Great service throughout .
2 novembre 2025
Réponse de Hays Travel - Whitley Bay
Thank you for your lovely review it was a pleasure booking your holiday.
Thank you again,
Emily
City trip booked excellent value
We went into the shop in Whitley Bay and found Ella was lovely and super helpful. We wanted a city break and needed flights that suited dropping our dog at the vets. Ella fixed us up with 3 nights in Prague. We would totally recommend.
31 octobre 2025
Réponse de Hays Travel - Whitley Bay
Thank you so much for your lovely review. It was a pleasure to get you booked up. Have a fab time exploring Thanks Ella
Staff always listen to your…
Staff always listen to your requirements and are very helpful and always pleasant. Would not book a holiday anywhere else. Great service.
18 octobre 2025
Réponse de Hays Travel - Whitley Bay
thank you for taking the time to leave a review of my service. Hope you have a fab holiday Thanks Jaime
Réponse de Hays Travel - Whitley Bay
Thank you very much, I hope you have a good holiday. Thanks, Molly.
Molly was very efficient
Molly was very efficient. Phoned me back quickly with details of what I asked for. She had a lovely friendly way of explaining everything. Molly was also a good listener reacting to my requirements.
26 octobre 2025
Réponse de Hays Travel - Whitley Bay
Thank you very much for your kind review. Glad I could help and I hope you enjoy your holiday. Thanks, Molly.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.