We had an excellent experience booking with Kate, she was polite, knowledgeable and listened to what we wanted from our holiday. She offered us good advice and found us the perfect deal. We will de... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brilliant travel agents, very knowledgeable and friendly staff. Would recommend and will be booking with these in future 👍
L'entreprise a répondu
Once again Hays at Widnes has exceeded all expectations. On Wednesday Julie booked 1 holiday for me by phone and reserved another. On Thursday Grace printed the paperwork for the first hol. and... Voir plus
L'entreprise a répondu
Excellent customer service. After trying to book our Thailand holiday trip online and sourcing direct flights with some difficulty, gave up and went to these guys. So glad we did!! Whole trip boo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
24 Albert Road, WA8 6JE, Widnes, Royaume-Uni
- 0151 4380057
4,9
Excellent
840 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service. After a long time sorting are cruise out for are selves and my brother who lives in Alnwick. Nothing was to much and a big thank you. Jan and Keith Williams.
23 août 2025
Réponse de Hays Travel - Widnes
It was a pleasure to book your holiday. Thankyou so much for your lovely review much appreciated , hope to see you again soon ! Ellie x
Last minute challenge!
We were wanting to get away very last minute. Our options were limited but Ellie (Widnes office) worked tirelessly to find us something that would suit us. Very patient, determined and helpful.
14 août 2025
Réponse de Hays Travel - Widnes
Thank you for your lovely review Cheryl, So Glad we found your perfect holidays
We called to discuss cruises next year…
We called to discuss cruises next year - Maisie (I think) was amazing . She was knowledgeable & professional, looking for the best trip for us and discussing the options available. We cannot fault the service we received - so much so we booked a cruise !. Thank you
20 août 2025
Réponse de Hays Travel - Widnes
It was a pleasure to book your first cruise ! I hope your looking forward to it and feeling excited , thankyou for your booking we much appreciate it. Hope to see you again soon , Macy x
Great service
Great service
Very quickly sorted
Love young lady
Very helpful..
Would use there service again.
17 août 2025
Réponse de Hays Travel - Widnes
It was a pleasure to book your holiday ! Thankyou so much for this lovely review, much appreciated macy x
Very helpful and efficient
Very helpful and efficient
Booking a mid September trip to Croatia
9 août 2025
Réponse de Hays Travel - Widnes
It was a pleasure to book your holiday ! Thankyou so much for your lovely review much appreciated x
They were very helpful and did…
They were very helpful and did everything we asked couldn't fault them they all work well part of the team
2 août 2025
Réponse de Hays Travel - Widnes
Thankyou so much for this lovely review. Much appreciated , it is always a pleasure to book your holidays !
Réponse de Hays Travel - Widnes
Thankyou for taking the time to write this lovely review . Much appreciated ! It was a pleasure to book your holiday x
Réponse de Hays Travel - Widnes
It was a pleasure to book your holiday ! Thankyou for your lovely review much appreciated x
Marie
Marie, Widnes, Very helpful getting a price and eventually booking and paying for the cruise. Unfortunately system went down, when it came back minutes later flights for cruise no longer available and refund was going to be processed. However Marie sourced another with flight still available and booking completed. Process explained for check in, getting boarding pass/luggage labels. Thank you
27 juillet 2025
Réponse de Hays Travel - Widnes
It was a pleasure to book your holiday , thankyou so much for your lovely review much appreciated . Thankyou for your loyalty and coming back to us. Hope to see you again soon Julie ! x
Anthony made our booking easy and was …
Anthony made our booking easy and was genuinely as excited as us !! He is a Credit to the company !
22 juillet 2025
Réponse de Hays Travel - Widnes
Thank you for your lovely review, i am so glad we could get your cruise booked for you
Réponse de Hays Travel - Widnes
Thank you for your lovely review i am so glad we could get your cruise all booked for you
Fantastic service
Excellent customer service. After trying to book our Thailand holiday trip online and sourcing direct flights with some difficulty, gave up and went to these guys.
So glad we did!!
Whole trip booked and deposit paid within 20 minutes.
Macy, who served us was very knowledgeable and helpful. Booked our exact requirements from flights to hotel perfectly. And completely stress free!!
Would highly recommend using Hays Travel at Widnes and would not hesitate to use their services again!
25 juillet 2025
Réponse de Hays Travel - Widnes
It was a pleasure to book your holiday , thankyou so much for your lovely review , we appreciate your business and you are more than welcome ! Hope to see you soon x
Réponse de Hays Travel - Widnes
It was a pleasure to book your holiday. Thankyou for your lovely review and coming back to book with us much appreciated x
Friendly efficient staff
22 juillet 2025
Réponse de Hays Travel - Widnes
It was a pleasure to book your holiday. Thankyou for your lovely review much appreciated x
Réponse de Hays Travel - Widnes
Thank you for your lovely review, so glad we found your perfect holiday
Brilliant service and very helpful and…
Brilliant service and very helpful and will certainly book again with Marie and the girls at the shop xx
16 juillet 2025
Réponse de Hays Travel - Widnes
It is always a pleasure to book your holidays Karen , thankyou for returning back to us and your lovely review. Much appreciated , see you soon x
Away on our cruise we cannot wait
As this was our first time booking a cruise we were delighted the travel agent had so much experience of cruising herself
13 juillet 2025
Réponse de Hays Travel - Widnes
It was a pleasure to book your holiday ! We hope you look forward to for your first cruise , thankyou so much for your lovely review much appreciated x
Casey at Widnes branch has always been…
Casey at Widnes branch has always been polite and helpful to find the holiday we want.
3 juillet 2025
Réponse de Hays Travel - Widnes
It is always a pleasure to book your holidays. Thankyou for your loyalty and lovely review much appreciated x
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.