Hays Travel - Wisbech Avis 

We booked a holiday based on the information that was supplied to us by Hays. We accepted that the information was accurate and had no reason to doubt it. The information said that the hotel had a covered walkway and was within walking distance of the terminal. For us, booking the holiday was dependent on this fact as flight times were early and late. We booked. After checking with the airport hotel the next day, it was discovered that this information was completely wrong. The hotel was a 45minute walk from the terminal along the public road. (Novatel) We cancelled our booking as we did not wish to be reliant on taxis as we had previously been let down with similar flights. We lost our £120 deposit. In future, Hays would be wise to check such important information. The assistant, had no reason either to doubt the information and was doing her best to fulfil our needs.

Alisha very helpful. Gave useful options and understood my requirements.

Good in all respects.

The young lady was very efficient and knowledgeable in what she was doing.

It was super easy to book! Shauni from Hays Travel was brilliant and so lovely. She made our booking experience super easy. Thank you again.

Another fantastic experience with Alishia. I’ve always wanted to holiday in Canada and Alishia has found me the perfect trip. She gave lots of advice regarding the different cities I wanted to visit and made sure the trip covered everything I wanted to do. Advice also given about visas and passports. We also talked about airport hotels and parking but as we are not going until 2027 I will book it nearer the time. Thank you for helping me plan part of my bucket list.

The agent was so helpful and it was a pleasure to give hays travel our business.

Staff member was very friendly and dealt with the booking quickly and with no issues

Friendly, warm welcome. Great customer service from the Scarlett, the Apprentice Travel Consultant.
Quick and efficient process.
Thank you.

First time in HAYS,Found JODY smiling ,helpful,knowledgeable and professional.
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Very helpful very professional everything booked with ease and ready for our holiday

Very friendly and helpful sales girl will definitely use Hays Travel again

Very swift initial contact from local branch after enquiry.
Answered my questions quickly and efficiently.
Very friendly and helpful service.

Great service

Really helpfull, quick to respond and got my holiday booked at the best price on the market 👌

Jodie from wisbech branch was superb with helping us book our holiday. She went out of her way to help me find exactly what I was looking for and never had a problem with me changing my mind.

Emma at Wisbech’s was a true professional in helping us book our holiday , answered our questions , adviced us on some decisions to make it all better to understand,

Emma was very very patient. She spoke very clearly. Just she explained everything in detail and I'm looking forward to my trip

Helpful friendly non pushy advice . Incorporated all our requests

We were not sure where we wanted to go, we knew what we wanted in terms of accommodation weather etc, but we couldn't find the ideal package, Alishia helped tremendously in not only finding the holiday but also booking it along with the flights, the car parking etc. cannot thank her enough she did an excellent job, very efficient – we shall be booking further holidays with her.