Great member of staff. Ran through everything and checked we had everything we needed. Advised us to check travel updates closer to departure offered travel insurance. All documents sent to us by emai... Voir plus
L'entreprise a répondu
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Great member of staff. Ran through everything and checked we had everything we needed. Advised us to check travel updates closer to departure offered travel insurance. All documents sent to us by emai... Voir plus
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Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... Voir plus
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We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... Voir plus
L'entreprise a répondu
We recently visited the hays travel store in Wrexham. We had the pleasure of Holly sorting out our booking for a family of 6. Nothing was too much for Holly, she found us a few different options well... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
15 Lord Street, LL11 1LH, Wrexham, Royaume-Uni
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Would always book with Hays . Great holiday choices all staff in Wrexham are really helpful and pleasant I always go to Ffion who always listens is a joy to deal with and always manages to find just what I want.

Réponse de Hays Travel - Wrexham
Usual great service Dion was brilliant with sorting my holiday enquiry out like ive said in previous posts all the staff make you feel at ease all are credit to the company

Réponse de Hays Travel - Wrexham
Always book my holiday though hays lovely bunch of girls very friendly and always happy to help would recommend anyone eles to book through 😊

Réponse de Hays Travel - Wrexham
always book our holiday with hayes there customers service is amazing nothing to much trouble for them a special thank you to catlin for all her help

Réponse de Hays Travel - Wrexham

Réponse de Hays Travel - Wrexham
The service we received was lovely couldn’t of asked for anything more, nothing was to much trouble

Réponse de Hays Travel - Wrexham
The staff are amazing, very helpful and professional. Nothing was to much trouble for them.

Réponse de Hays Travel - Wrexham
The expertise of your staff at the wrexham branch nothing but praise especially courtney and holly for their understanding of our needs and budget we had to work with

Réponse de Hays Travel - Wrexham
Hi we were very happy with your service until we got a phone to remind us the balance was due because we were told over the phone you were about to cancel our holiday which I found very disappointing

Réponse de Hays Travel - Wrexham

Réponse de Hays Travel - Wrexham
Great service, polite and informative, my only gripe is you request the balance 6 weeks before the cruise company.

Réponse de Hays Travel - Wrexham
We needed help booking Australian flights with a stop over in Singapore on return journey .The help given was really good and research on different air lines helpful .
A local branch where we could call in and speak in person to an assistant rather than doing everything on the internet was a bonus .
Big Thankyou

Réponse de Hays Travel - Wrexham

Réponse de Hays Travel - Wrexham
Very helpful and informative especially when booking disability assistance for the airport and asking for walk-in showers in the hotel room.

Réponse de Hays Travel - Wrexham
The very relaxed atmosphere. Knowledgeable and friendly staff .The holiday was booked and paid for quickly. Well done Caitlin .

Réponse de Hays Travel - Wrexham
I needed to get away before i go to hospital for a hip op not a drastic op but to remove a pin from
My hip which is giving me stick

Réponse de Hays Travel - Wrexham

Réponse de Hays Travel - Wrexham
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